I can't print background colors

I have tested every combination of checks in the colors section of options in tools. There are puzzles I like to print out. Without background color they are not useful. I have to go to Internet Explorer for this purpose where this is no problem.

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?  What program are you using for email?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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