I can't print from my Blackberry....when I select "I know my printers address" and I type this

I can't print from my Blackberry 9900 to my HP photosmart 5510 (but have wireless printing from my iPad working fine). In the BB I select the "my Printers" option and then go to "I know the printers address" option. I then type in the customised email address that I used on setting up the printer (that ends in @hpeprint.com) but it then comes back saying "Printer not found! Please check the address and try again". What should I do ? Many thanks.

I would try setting the account to allowed senders only first, and then add the email you registered the blackberry eprint app with to the allowed list. This should hopefully resolve the issue.
Jon-W
I work on behalf of HP
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YOu need to reinstall iPhoto.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
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If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
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I can't print from my blackberry bold to my Photosmart Premium C310a,

I tried to install the eprint app on my blackberry bold 9780 and i am unable to enter the eprint address of my printer, nor could i find my printer that is on the same wifi network. When i search for my printer on the same wireless network, it does not find it. When i search for printers i get all fed-ex locations, when i enter the address of my printer [email protected], i get an "invalid printer" error.
Did I install the wrong app? Is there a different free app to install. Is there a problem with my configuration. I can print from my apple iPad & iPhone, but i can't get the blackberry to print.
I am sure it's something simple that i am doing wronng..
Thanks in advance for your assistance.

I believe the app you installed is for printing to remote printers that are registered shares such as the Fed-ex stores.This feature is for printing on the go.
Not really sure if the Blackberry can print via your wireless network,you may need to use the email feature.Don't have A BB so just a best effort.
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Can i print from my blackberry torch?

I am unable to print from my Torch??Please help
This question was solved.
View Solution.

Hi gapeach60,
Depending on the printer that you are trying to print to, the methods could vary.
With an HP ePrint capable printer, you can always email the print job to the printer's ePrint address.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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I've had the same problem with the names being changed to email addresses.Did you ever find out how to stop this ?

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Can't eprint from my blackberry 9630 Tour, can I get some help, please. thanks.

Hi,
I can eprint from my desktop email, but I can't eprint from my blackberry 9630 Tour. Your cooperation with this matter greatly appreciated. Thanks

Hey HarryH47,
Two things may cause the ePrint job to fail.
1. Try openning your email account in the Blackberry by going to the Web Browser rather than logging in through the shortcut.
2. Now try sending an email from there.
3. If the email prints, you will want to delete the old email account shortcut, and recreate the email account.
4. The other thing you can try is removing the signature from your email if you use one when sending an email.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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Hello @Leek47,
Welcome to the HP forums.
I understand that you would like to print from your iPad Air.
I would like to help.
The iOS devices have a built in print driver. This is known as Airprint.
As long as the printer and iPad are on the same wireless network, you should be able to print.
Print from your iPhone, iPad, or iPod touch
I like to use the HP ePrint app when printing from my mobile devices.
Getting Started with HP ePrint Mobile Apps
If you have any additional questions or need further assistance please let me know.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

I can't print from my Blackberry....when I select "I know my printers address" and I type this

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