I can't print from my hp laptop to my hp printer.

I have tried to uninstall and reinstall the device drivers but it just will not print from my laptop. I keep getting messages that I have to register the device, I all ready did that. If I try to reregister the printer it does not accept the pin I recieved in my email. What is happening. Help Please. I have tickets to order for my daughters concert and need to order them now before they sell out. what can I do to solve this problem?

Hi angiekiss1,
Thank you for visiting the HP Support Forums! I see you are not able to print to your HP Printer, to better assist you can you please let me know the following:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. Were you trying to setup the Scan to Email feature, is that where you got the pin # from?
5. Where is it requiring you to register the printer?
I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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