I can't print from my mobile device. HP officejet 6500a eprint all in one. windows xp

nicahermosa42,
There are a few ways to print from your Android phone to your HP printer.
Send an email from your phone to your printer's ePrint address (ex. [email protected]).
Download the HP ePrint Home and Biz app from the Android Market to print photos and documents to your HP printer over your wireless network or through ePrint.
If you need assistance with either method of printing, please post again.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Similar Messages

How can i print from android 2.2 to photosmart c 4788 all in one printer

Dear sir, my os is window xp, my HP photosmart C4788 all in one printer is unable to visible in my android phone with installed software HP eprint Home and biz. when requested to search wi fi enabled printer. This printer do not have facility of eprint. is it possible to upgrade to eprint enabled? As per the info HP eprint Home and biz can work on local wi fi , and even when printer does not have eprint facility, but it is unable to search my printer on local wi fi. kindly suggest the reason of HP ePrint home and Biz not being able to search, C 4788 all in one printer. Second, what is the procedure to upgrade this printer to eprint enable printer.
D C Mishra,
{Personal Information Removed}

Hi dcm66,
Unfortunately, ePrint Home and Biz will not work with the Photosmart 4788, and it is not possible to upgrade that printer to be ePrint capable.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

Can't print from MacBook 10.8.6 to HP 6010 All-in-One Printer

We bought an HP 6-10 All-in-One and it has always printed perfectly, color and black and white, on my partner's Dell PC (Windows) but will only print in black and white from my MacBook OS X 10.8.6 (Snow Leopard.) I also would like to know how to make it print on both sides to save paper. Is the HP compatible with Snow Leopard, or only the newest - Lion, Mountain Lion, and Mavericks? Thank you.

My Mistake! It is an 8610 All-in-One. (The 6000 series was our old one.) Sorry.

How do i print from my mobile device

how do i print from my mobile device?

Hi,
Your question can take many days to answer because this depends on your printer and also your mobile device(s).
1. Firstly, you need to have a printer which supports this. You can check from the following list:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=hr&dlc=hr&docname=c02814760&lang=hr&lc=en&product=391...
2. Secondly, your mobile device(s) must also support this. Please use information from the following link:
http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Printing wirelessly from laptop but can't print from iPhone or iPad to officejet 6700

On the Officejet 6700 I have it set up to print wirelessly from my laptop, but it does not print from the iPhone or iPad. It locates the officejet and says it's preparing to print and even appears that it is going to print, but nothing prints. Thoughts?

Hi there, take a look at this support docuemnt for the AirPrint solution for printing from Apple mobile devices. In particular read the sections titled "What if a 'No AirPrint Printers Found' message displays on my Apple device?" and "What if I experience problems when I try and use AirPrint?"
Follow the suggested trouble shooting steps in the order listed and post back if you're still having problems.
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Wireless configuration for HP OfficeJet 6500A plus All-In-One printer on Ubuntu 10.04

I have bought a HP OfficeJet 6500A plus All-In-One printer CN557A, which I want to use with ubuntu 10.04 64-bit as a wireless network printer.
Before i bought i checked compatibility on www.hplipopensource.org and www.openprinting.org, and all was in order.
The machine is autodetected and fully functional when connected with a usb cable, but i have not managed to get it to work as a wireless printer.
This is what I did:
I configured the printer on the wireless network (through the printer interface), and it connects. It prints out a "Wireless Network Test Report", and everything works. I can ping to its local ip adress, and access it through the browser. HP eprint also works.
I installed hplip 3.11.10 and dependencies manually. I did this because the default hplip in ubuntu 10.04 did not recognise the device.
I ran 'hp-check', which gave no errors or warnings:
tjoff@mek-403-jakbo-01:~$ hp-check
HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux mek-403-jakbo-01 2.6.32-35-generic #78-Ubuntu SMP Tue Oct 11 16:11:24 UTC 2011 x86_64 GNU/Linux
Distribution:
ubuntu 10.04
Checking Python version...
OK, version 2.6.5 installed
Checking PyQt 4.x version...
OK, version 4.7.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.11.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
working_dir = .
device_uri = "hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.11.10
date_time = 2011-11-16 14:30:35
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
| DISCOVERED USB DEVICES |
Device URI Model
hp:/usb/Officejet_6500_E710n-z?s HP Officejet 6500 E710n-z
erial=CN16F2402Q05JW
| INSTALLED CUPS PRINTER QUEUES |
B-403-271-A4-COLOR2
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-Color
B403-271-A4-BW
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-BW
HP-Officejet-6500-E710n-z-FAX
Type: Printer
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
PPD: /etc/cups/ppd/HP-Officejet-6500-E710n-z-FAX.ppd
PPD Description: HP Officejet 6500 e710n-z, hpcups 3.11.10
Printer status: printer HP-Officejet-6500-E710n-z-FAX is idle. enabled since 2011-11-16T01:00:45 CET
Communication status: Good
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW' is a Hewlett-Packard Officejet_6500_E710n-z all-in-one
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0x5412 at 002:005:
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
Device node: /dev/bus/usb/002/005
Mode: 0664
| USER GROUPS |
lp adm dialout cdrom plugdev lpadmin admin sambashare vboxusers
| SUMMARY |
No errors or warnings.
Done.
I then ran 'sudo hp-setup', chose the device (which was detected), chose my wireless network, entered the wireless security key. On the configuration results dialog I get two messages:
"Your printer has been succesfully configured on the wireless network. You may now unplug the USB cable"
and
"The Ethernet cable is plugged in which will prevent you from connecting to a wireless network. To connect wirelessly, remove the cable and try again. (VSA000)"
There is no ethernet cable plugged in, so i can't remove it. I unplug the USB cable and click 'finish'. This makes the 'hp-setup'-dialog start over again, and the printer has not been installed.
In the terminal i have the following:
tjoff@mek-403-jakbo-01:~$ sudo hp-setup
[sudo] password for tjoff:
HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching on USB bus...
GET /IoMgmt/Adapters HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Profiles/Active HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Protocols HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
error: Missing response key: 'iorotocols-iorotocol-dd:dnsserveripaddress-0'
GET /IoMgmt/Adapters/Wifi0/VsaCodes.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks/SSID=mVnmXfsu HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/IoConfig.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
I then tried to reconnect the printer usb cable and run 'hp-toolbox' and click "Wireless/wifi setup using USB". Now i get the error:
tjoff@mek-403-jakbo-01:~$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.11.10)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.11.10)
Wifi Configuration Utility ver. 1.1
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Channel write error
error: An I/O error occurred. Please check the USB connection to your printer and try again. (Device I/O error)
Done.
I do not how get past this stage, and any help is welcome.
This question was solved.
View Solution.

A friendly soul on ubuntuforums pointed out to me, that the wireless configuration is only necessary when the printer is NOT connected to a (W)LAN. So all I really had to do was to configure the printer in the CUPS administation page, and it worked. Problem solved. Silly me.

How can i print from ipad to an HP officejet 6600

How can I print from my iPad to my HP OfficeJet 6600 ???? I can't see the printer ?????

Your printer is on the list of printers that support your print.
http://support.apple.com/kb/ht4356
You may have to do a firmware update.Many HP printers require an update to their firmware before Airprint can be used. Check the HP website to see if a firmware update is available for your model printer.

How can i print from my iphone 5s using the 6500a

i have a officejet 6500a and a iphone 5s- how can i print from the iphone and still be able to printfrom usb/ pc
do i have to by a adaptor- add software or both- will this printer do both- thanks

Hi,
It's not an Airprint printer as shown:
http://support.apple.com/kb/ht4356
Therefor please check my other reply to connect it to your home network and use the follwing app to print.
http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Printing from a mobile device

Hi everybody, I created a programa in ABAP that was generated with the its mobile generator provided by SAP. This application calls a sapscript, if I print it in a system printer there is no problem, but sometimes I need to print it in a network printer.
I tested passing the printer parameter 'LOCL', but this works if I run the application on a laptop, but if I run the application on a mobile device with windows mobile 5, it doesn't work.
Thanks and Regards.

.

Printing wirelessly from laptop but can't print from iPhone or iPad to officejet pro 8600

I can print wirelessly from laptop but printing from i-Phone has stopped working. It locates the printer and says it's "sending to printer" but nothing happens on the printer. I have shut down i-phone and rebooted computer but it's still not working.

You might want to check this: Apple Mobile Devices (AirPrint): Document Does Not Print or is Stuck in Print Queue

Can't print from a network computer to my HP Deskjet D2680 on a Windows 7 computer

I have an HP Photosmart 2610 all-in-one printer connected to my HP desktop computer via a USB cable. The computer is running Windows 7 Home Premium (64 bit). I downloaded the current software and drivers from Hp (364 MB). I can print to this printer from any other computer on my home network.   So far, so good.
Now the problem. I also have an HP Deskjet D2680 printer connected to the same HP desktop computer above via a USB cable. I downloaded the current software and drivers from Hp (101 MB i think).   I can print to the D2680 from the HP computer, but I cannot print to the computer from any computer on the network. The print request does not generate an error. Nothing happens. No print job shows up in the print queue on the HP desktop computer.
When I add the D2680 as a network printer on any of my other computers, the D2680 printer is seen. The Add Printer function knows that the printer it is a D2680 printer and sets up the correct printer driver. Everything appears fine, but I just can't print to it from any network computer.
I then tried to add the D2680 as a local port... no luck. I identify it as \\ computer-name \ share-name, where computer-name is the name of the HP computer, and share-name is the name assigned to the D2680 when I shared the printer. On the HP computer, user passwords are turned off and all sharing options are turned on. I also modified the D2680 security to allow full access from NETWORK.   When I ty to create the local port... Access Denied.
Does the D2680 support network printing? If not, why? If not, someone from HP should be demoted to the mail room for that decision. If so, it is not working. So what do I do? Take a sledge hammer to it, then go buy another printer?
So much for plug and play.   It's more like plug and cry.
Thanks in advance for your suppprt.
David

I found a thread about the HP Print & Scan Doctor software tool. I downloaded and ran it. It detected a conflict with the D2680 driver / software, so I uninstalled the driver / software. I then reran the software install, and now everything works fine.

Can't scan from Solution Center, using an HP Photosmart C4480 all in one

I bought a C4480 from a friend, did not come with the software CD. I downloaded the full-feature software package from the HP site. It prints from solution center but when I press the scan button in solution center nothing happens. I tried uninstalling and reinstalling the software several times without success. Is there any way to fix this? Is there a software glitch and is there a patch available? Is there a way to scan without using Solutino Center? I'm running Vista 32 bit on a Dell XPS A1530.
Thanks in advance for any suggestions on what to do.

Hello Ben,
I am sorry to see you are unable to scan from Solution Center with your Photosmart C4480. I understand you have uninstalled and reinstalled quite a few times and that did not resolve the problem. I would like to help you.
First, I recommend running HP's Print and Scan Doctor.
This is a tool used to search and help correct/target scanning and printing issues.
To answer your question, yes you are able to scan without using the Solution Center.
You can also use Paint, within any Windows operating system. (Select the top left down arrow, and choosing "From scanner or camera")
Also, you can use Windows Fax and Scan. You can find that by clicking on your start button and typing "scan" in the search and it should come right up.
If you are still unable to complete a scan, please try to make a copy on the printer.
You can also try Resetting your Printer.
Feel free to write back with your findings and any other questions or comments you may have.
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How do i print from my ipad to the officejet 6500a plus?

I read there may be something else required. I want to print directly to the Officejet 6500A Plus. Apple says ths is an Air Print printer capable of doing that. I'm not taking this monster out of the box until I know it will do what I want without a lot of trouble. Thanks.
This question was solved.
View Solution.

Ok, so you were talking about needing the update. It's hard to say as it all depends upon if it came with the new firmware or not. It is not really relevent, however, since it will update itself upon enabling Web Services. This process takes only a few minutes. There is no computer necessary for the firmware update as long as the printer has internet access (i.e. connected directly to a router via either ethernet or wireless). Yes, with an ad hoc connection, you will be able to print from the iPad, but you would have to use its 3G connection as opposed to going through your router. It can only support a single wifi connection also. Go ahead and set up the printer and keep me posted as to what happens.
BTW - What is the issue with your PC that it cannot access the internet?
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I can't print out my claim code for my HPDeskjet 2540 All-In-One printer.

So i have been trying to get the claim code for my printer for the past hour and i seem to not be able to get the code. I want to set up my printer with eprint but in order for me to be abe to get theoption i got to input the claim, which i cant print or get any where. I have tried calling HP cloud service and waited for like 20mins just for them to tell me to call back tomorrow. If any one can help me in showing me how to get the code will be reatly appriciated. Thanks.

Hi,
Given your printer has a claim code, please ue the following method:
Option one: If you see an ePrint buttonOn the printer control panel, press the ePrint ( ) button to open the Web Services menu.
If Web Services is enabled , touch Print Info . An information sheet prints that has your claim code.
If Web Services is not enabled , touch OK to accept the terms of service, and then touch OK to accept the update. An information sheet prints that has your claim code.
Option two: If you see a Setup iconOn the printer control panel, touch Setup ( ), and then touch Web Services Settings .
If Web Services is enabled , touch Print Info . An information sheet prints that has your claim code.
If Web Services is not enabled , touch Continue , touch Yes to accept the terms of service, touch Yes to accept the update, and then touch Print Info . An information sheet prints that has your claim code.
Source: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03550536#N79
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Printing Photos From PC & Mobile Device

Ive Just Purchased a Photosmart 6520 Printer.
I tested the Images I have on a 4x6 Photo Paper. The Problem is The Image Is a Little Bigger & the Outer Image is Not Showing? Im also Trying to use the Scanner Feature. Its Different From Epson?
I had an Epson rx580 & they Printed Perfectly

Hello @Salbel53 , welcome to the forums!
I understand you now have a Photosmart 6520 and the printed image did not match the paper size. I have researched for some really detailed information for you to help you with print settings and printing from a mobile device.
Click this link and choose an option from a list and it will populate more detailed guides:
Printing Information
I hope the information helps!
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I can't print from my mobile device. HP officejet 6500a eprint all in one. windows xp

Similar Messages

Maybe you are looking for