I can't print scan or fax from my HP OFFICEJET 4620 on the microsoft 8.1 operating system
Help! I am getting the error message scanner unreachable when trying to print or fax continue to get error messages. The disk included with the printer is not campatible with the 8.1operating system. I went to HP for a driver to fix this problem but Hp had an an error message on their website. Thank you
Hi @Nannu ,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Officejet 4620 Printer and loading the drivers for Windows 8.1. Here is a link to the HP Print and Scan Doctor. The HP Print and Scan Doctor will run a check on your system and check your printer.
Are you able to make a copy on the Printer?
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source.
Hope this helps.
Thanks.
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