I Can't proceed with BlackBerry Store Setup

hi there..
i have problem with my blackberry z10.... plzzzzzzzzz help
My Blackberry store setup doesn't appear the (connect) icon at step 2 (Connect your smartphone).
its on and connected to my windows pc what is the proplem
I'm from (Libya) and i purchase it from (United Arab Emirates)

and when i open blackberry world in my device (blackberry z10) it says>
"there was a connection problem blackberry world must close"

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I Can't proceed with BlackBerry Store Setup

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