I can't publish one project but I can publish others.

Question

When I try to publish, the Export to HTML checkbox is greyed out. I can click on all other checkboxes, but in every case the process seems to hand up on my question pool and then crashes. I've tried copying and pasting all slides to a new file, that just carried the problem to a new file. I moved the question pool to a new file, but publish worked fine with that. I tried deleting the question pool from the project and publish worked the same.
I cleared the Captivate 5 cache, made no difference. The project has no animation or sound, 45 slides with optimized images and ten random question slides. The only demanding feature is a plethora of rollover captions on about 15 of the slides.
I'm not sure what is causing this problem, and I don't have time for it.
Anyone have ideas?

Answer 1

I can't remember the last time I had time for a problem. Does one ever have time for problems?
Anyway, it sounds like you have some element or object in your project (probably in the slides that are not part of your quiz scope) that is either corrupted or making Captivate dizzy for some other reason.
The usual method of fixing this is by trial and error deletion of slides or groups of slides to narrow down the location of the offending item/s.
Do this: Make a copy of your entire problem project and experiment with it:
You say you've been able to delete the entire question pool without fixing the problem.  That's good. It means you can start by deleting those. Republish to confirm that the issue still exists.
Now delete the entire first half of your project and republish again.
If the issue is still there. Do Ctrl + Z to replace the slides you deleted, delete the last 50% of your project instead, and republish.
Theoretically, if the issue is anything to do with something on a slide, you should have found deleting the first or last half of the slides would tell you in which half of your project it was.
Once you know which half has the problem, delete the first half of THAT half, and republish again.
Get the picture?  I find that on the rare occasions where I've been having this issue, I can find the offending slide in a matter of minutes this way.
Now if doing the above doesn't get rid of the problem, it must be in something that isn't on a slide.  The next things to try are turning off the TOC and playbar, turning off LMS reporting (sounds like it must be on because you said the HTML box was greyed out), and not having any preloaders.
Does the problem still remain now?