I can't purchase a movie in iTunes Store

For the last couple of days, I've been trying to purchase a movie (or two) from iTunes Store but it seems to lockup every time. I use a Mac mini 2012 computer as a media base and have purchased dozens of movies from the Store over the years onto this unit.
Simply, every time I select a movie's "Buy..." button, I get the spinning beach ball after a couple of seconds and it ends up spinning indefinitely (or at least 2 hours as far as I've allowed it). I tried 2 different movies. I tried logging out/in to iTunes account. I tried restarting Mac mini.
Nothing has worked so far?
Not sure why this is happening as it's never happened in the past w/ this very set up.

While you can redownload most past purchases without charge, you can't redownload movies without paying again.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

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