I can't purchase an iTunes email gift card. It says account is not eligible. What should I do?

When I try to purchase an iTunes gift card sent via email, it says not eligible for this account.  What should I do?

Are you both in the same country?  You can only gift to someone in the same country as you who uses the same country's iTunes store.

Similar Messages

  • How can I purchase an iTunes Match gift card

    My son requested an iTunes Match gift card for Christmas; can anyone tell me how to purchase one for him?  Thank you!

    Hi Patricia,
    When I signed up for iTunes Match, the $25 annual fee was deducted from my iTunes credit, so if you buy a iTunes gift card worth at least $25, that would work.  However, if your son has an account with the UK iTunes store, he won't be able to use the service, because it's currently only available to those who have a US iTunes account (I've heard it will probably be available in other countries next year).

  • How will i know if an itunes email gift card has been redeemed by the recepient? do i get a notification?

    I just want to check if the iTunes email gift card has been redeemed (without directly asking the recepient themselves). Is there a way to check that? Would I get an email notificaiton when the gift card is redeemed?

    You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
    Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

  • I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

    I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

    Well, it doesn't mean that at all. You can download music purchased with an Apple ID to up to 10 devices. There is no 90 day wait. The wait is if you change the Apple ID.

  • When i try to redeem my gift card it says apple I.D. disabled. what do i Do?

    When I try to redeem my gift card it says apple I.D. disabled. What do I do?

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • Can you  buy from iTunes with gift cards rather than use a credit card?

    I have given my 17 year old nephew an ipod for his birthday and as he doesn't have a credit card can he use gift cards to buy from the iTunes store without one? Do you have to have a credit card to open an iTunes account? I wanted to give him a gift card to start him off with the iPod as he doesn't have many cd's to load on to it.

    Yes, he can create an account and make purchases with gift card.
    When he gets the gift card, have him open the iTunes store and click on Redeem at the top right under *Quick links*.
    Input the card number then select *Create new account*.
    Input the personal info and when it gets to credit card info, select None.

  • How can I activate an iTunes gift card that says it's not properly activated?

    I'm trying to download an iTunes gift card and it says that I cannot activate it's because it's not properly activated. I really want to download it so I can buy some more songs. Please help me "activate" my iTunes card.

    iTunes gift cards must be redeemed before using.
    Help here > iTunes Store: How to redeem a code
    You can check the balance anytime here >  Account Home - Apple Store

  • Can't purchase from itunes using my iphone 3G, saying I need iOs 5

    Hi,
    I can't seem to make any purchases on itunes using my Iphone 3G as it is stating that I need iOs 5 however itunes will only let me  update to software version 4.2.1. I have never had this problem before, I have itunes 10.5 installed, please help!

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1292 I got an iTunes card as a gift and it says it was not activated what do I do

    What do I do if I received an iTune card as a gift and when I try to redeem card it says not activated

    Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
    http://support.apple.com/kb/TS1292
    Regards.

  • Will l be able to add funds from itunes store gift cards to my account despite having made a non credit card account

    will i be able to add funds to my itunes store account with itunes cards or gift codes despite having made a non credit card itunes account. i do not have any credit card info on my account

    Yes. Purchase an iTunes card then click Redeem under Quick Links right side of the iTunes Store window.
    There's another way to redeem a card.
    From the iTunes menu bar click Store > Sign In
    Then click your account name right side of the iTunes Store window just under the search field top right corner of the window.
    Click: To redeem a code, click here     under Payment Type:   iTunes Gift Cards and Certificates

  • Buying Songs off iTunes with gift card but says verification and billing info is required? I thought you did not need to enter card details once gift card has been redeemed

    Trouble with buying songs using gift card

    How was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will have to enter credit card details - you should be able to remove the card after entering it

  • I purchased an adapter for playing videos from my ipod touch on my tv. It works fine for episodes I have purchased from Itunes, but won't play videos from Hulu Plus. What should I do to remedy the situation? Thank you!

    I purchased an adapter for playing videos from my ipod touch on my tv. It works fine for videos I have purchased but won't allow me to watch videos from Hulu Plus. What should I do to remedy the situation? Thanks!

    The iPod TV out only works for aps that support TV out.  The description of Hulu Plus only states that iiPad supports HDMI video out (SD only)

  • How to redeem an iTune email Gift Card (has no Code..just a "Redeem Now" button)

    I received an iTune Gift for a music album that was sent to my email. 
    When I open the email, I can see that iTunes Store sent it and i have a picture of the Album with a "Redeem Now" button that appears next to the album.
    Every time I hit the "Redeem Now", it always takes me to the same iTunes page where only offers to download the latest iTunes 10.  However, I already have iTunes 10 installed and I can't seem to be able to get directly to download the gift...am always back on the iTunes 10 Download page! 
    I also tried signing into my iTunes account first and then click on the "Redeem Now" within the email...but no success... back at the same iTunes 10 Download page! 
    Finally, i signed directly into my iTunes account and selected the "Redeem" quick link.  Unfortunately, this one insists on entering a Code to start the process.  My email from iTunes Store does not show any code information...just the "Redeem Now" button! 
    It seems that I am going in circle ..and not yet able to download the gift.
    Any thoughts ?

    How did u figure it out?
    Can u please let me know how to do it im having the same problem as u
    [email protected]

  • HT3702 cAN'T PURCHASE FROM iTUNES DID THIS MORNING BUT SAYS I NEED TO CONTACT YOU'S

    Can not purchase from my itunes says to contact i tunes

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can't download the iTunes upgrade.  The message says download did not complete , Widonws Installer Package did not run  and part of the setup did not finish.

    This forum was so helpful with my last issue so let's try this mystery....
    My son has an iPod (probably 1-2 yrs old).  Somehow when I set it up it transferred all of my photos to a library on the iPod.  I can't figure out how to delete the photos and he can't buy any apps....no room.
    Can anyone tell me how to get that darn photo library off the iPod?
    Thanks!!!

    If you're syncing photos from a folder, if you set up your photo syncing to sync to an empty folder, that should remove the photos from the iPod.
    If you're syncing from Photoshop Album or Photoshop Elements, there's advice in the following document on how to remove photos from the device:
    iOS and iPod: Syncing photos using iTunes

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