I can't purchase any apps on my macbook pro

I recently purchased a Macbook pro and have been unable to purchase apps from the store. I can DL free ones but cant even purchase a 99 cent app. I keep getting an error code (100) and then a security update message. Has anyone else had this problem? Apple/Itunes support has thus far has not been able to get me up and running.

Try deleting the App Store cache and cookies...
Quit the App Store first if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/pasted: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.
Now type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.

Similar Messages

I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

Read this:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

HT5312 Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance

Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance

Not a good idea on a Public Forum.
Kaxuchelaa wrote:
I can give you my apple ID and password...
This is a user to User Technical Support Forum provided by Apple.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't purchase any apps from my app store

i can't purchase any apps from my app store

This is an Apple issue, tested mine from FiOS and Comast, same errors, iPad, phone, AppleTV

Hello, i can't open any apps on my macbook air or install any app

Hello, i can't open any apps on my macbook air. when i am attempting it says "you may need to reinstall app but when i am trying to reinstall it doesn't do anything. i can only browse right now. It happened right after when i deleted some files i was trying to uninstall the useless app and i think i accidently deleted some system files. Right now it is letting me to download the app but i cannot install any of the app or even open any application. please help

If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it.

How can i share some apps from my macbook pro to iMac on different IP?

how can i share some apps from my macbook pro to iMac on different IP?

sign into same id on both computers in the app store
see this
http://support.apple.com/kb/HT2519
Peace, Clyde

Can't burn any DVD on my macbook pro

I can't burn any DVD on my macbook pro, also some of previusly burned DVD are not recognized now & cant be mounted. I tryed choosing different software Burn, KKitchen, Titanium Toast 11, LiquidCD, NTIDragonBurn_v4_OSX, ExpressBurn_i (also burn from Finder) and different brands of DVD -- same diagnostics -- Medium error. One brand (TDK DVD+R) is unstable burn one or two disc tnan begin spoil DVD discs. Have you any solutions?
Model Name:          MacBook Pro
Model Identifier:          MacBookPro8,2
Processor Name:          Intel Core i7
Processor Speed:          2,2 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          4 GB
Boot ROM Version:          MBP81.0047.B27
SMC Version (system):          1.69f3
OPTIARC DVD RW AD-5970H:
Firmware Revision:          3APE
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:          To show the available burn speeds, insert a disc and choose View > Refresh

Have you read this post? may help you
https://discussions.apple.com/message/18149044#18149044

HT1222 I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT1270 from where can i purchase 4gb RAM for my macbook pro 13'' mid 2012 model?????

from where can i purchase 4gb RAM for my macbook pro 13'' mid 2012 model?????

I would advise if you have to buy it get 8 or 16gb of ram. it will boost your preformance alot.
16 ($109)
http://www.amazon.com/Corsair-Channel-SODIMM-Memory-CMSO16GX3M2A1333C9/dp/B006DI 9PG8/ref=sr_1_18?s=electronics&ie=UTF8&qid=1378735908&sr=1-18&keywords=Corsair+1 6
8gb ($50)
http://www.amazon.com/Corsair-1333mhz-PC3-10666-204-pin-CMSO8GX3M2A1333C9/dp/B00 2YUF8ZG/ref=sr_1_1?s=electronics&ie=UTF8&qid=1378735731&sr=1-1&keywords=Corsair+ 8GB+%282x+4GB%29
4gb ($33)
http://www.amazon.com/Kingston-ValueRAM-1066MHz-Non-ECC-Notebook/dp/B001PYDKWU/r ef=sr_1_48?s=electronics&ie=UTF8&qid=1378735625&sr=1-48&keywords=corsair+4gb+ddr 3+corsair

How can I delete an App from my macbook pro?

Sorry for the maybe silly question.....but I can not drop Apps in the Trashcan. How can I delete completely Apps on the MacBook? Thx for the help!

now it worked.....I had to open the trashcan folder. than I put the app-icon in the folder and than I had to answer the question about the password. thx

I can not purchase any app

I can not download or purchase any application in my iphone 4 and it messaged to me you must verify payment info before you can make purchases and now how can i do for solve this problem?

Log into your account and review your payment method and make sure you have a valid payment method. A valid payment method is required even for free apps.
iTunes Store: Changing Account Information

I can't purchase any app in my new devices "security questions issue"

Im soo sad and angry from apple support ..
i have thisproblem since 4 months now and the support wont solve it ..
i got ipad 3 few months ago .. when i try to purches new apps for it the account ask me to answer the seucrity questions , even the answers are right it says it wrong !!! but when i purches and app with my old ipad or macbook pro its fine...
now i got macbook air and the problem become bigger to me .. i dont want to purchas in my old devies and go back to the new once to download them !!!
yaa , when i try to change the security question !! i couldnt find the option !!
i hope someone can help me
Amira

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I can't upgrade an app on my macbook pro it says the connection to the internet has failed

Hello
I'm trying to upgrade a game in my macbook pro when I enter the app and says upgrade I click on it a msg shown said that the connection to the internet has
failed and I'm using safari and everything is good

Noura-alb,
We've an article that can help restore your Mac's ability to connect to the App Store so that you may update your game successfully.
OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"
http://support.apple.com/en-us/HT203811
Cheers,
Allen

I can't purchase any apps on my macbook pro

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