I can't purchase anything from itunes because a window keeps poping up saying that a duplicate filename was specifed?

How do I fix this?

Most purchases are immediate. I'd try making a purchase on your computer and see if this problem persists. If it does, you may want to update your billing info (like if the CC expired)
You could also try signing out of your Apple ID by going to Settings<App Store<Sign out. And then sign back in, and see if the same issue happens.

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I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.

Can't purchase anything from itunes

can't purchase anything off the store, it keeps sending me to my billing info telling me to correct indicated items but not showing anything incorrect, also says "please contact itunes support to complete this transaction"

What have you tried?
What happened when you tried?
Error message?
What did it say?
Any info?

I can't purchase anything from iTunes on my iPad or iPod. Getting Fatal Error but password works on iTunes online.

I can go to iTunes on my computer and log in and everything is fine but if I try to purchase anything on my iPod or iPad I get a Fatal error and it keeps asking for my password. It's really frustrating since I know my password works! I've restarted both devices and still nothing.

See http://www.maclife.com/article/news/itunes_store_users_being_kicked_out_accounts _fatal_error. It's a known apple issue regarding the ability to sign into iTunes, apple says they cannot give an estimated time as to when it will be fixed, but it has been ongoing since Wednesday afternoon

I can't purchase anything from iTunes.

Hello,
The thing is that I can't purchase from iTunes. Just got my iPad so i was wondering if I have to do something before purchase.
I would also like to ask what is the gift card. Thanks!

What have you tried?
What happened when you tried?
Error message?
What did it say?
Any info?

I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes.

I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.

I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards.

I can't purchase anything from Itunes it telling me I have an incorrect billing address

ITunes won't let me purchase songs when I have money in my account its telling me I have the wrong billing address. Any ideas on how to fix this?

You only need to post once. Check your previous post.

TS3744 My computer is not letting me download the latest version of itunes probably due to a virus of some sort. Recently, i downloaded music from itunes and a window kept popping up saying that the data will not be saved to my library. My new music is go

I recently purchased songs and my itunes does not have it anywhere in site. How can i retrieve my new music?

http://www.apple.com/feedback/kaywerty wrote:
A rather long winded way of asking if anybody knows if it's possible to have multi-windows open
It's not possible.
Suggestions here -> Apple Product feedback

How do i get my ipod to sync when a window keeps poping up saying that the ipods could not sync because the session has timed out ? how do i fix this please help ?!

every time i plug my ipod touch 5th gen into itunes it tells me that the itunes sync session has been timed out what dose this mean? and what can i do to fix this i need help guys and this only happen when i click sync to put music on

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

I can't purchased anything from the App store..... HELP ME

I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
Thanks

Either that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).

HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882)

HT204053 Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create new ID? But I still have my old e-mail address, will it valid?

Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?

Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US

Can not purchase anything from app store

can not purchase anything from app store

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If you have a balance available from redeeming a gift card, make sure there are sufficient funds available > Account Home - Apple Store
Take into account any applicable taxes and or fees added to the purchase price of an app > iTUNES STORE - TERMS AND CONDITIONS

Can't order anything from iTunes

Suddenly can't order anything from iTunes. Nothing changed, same country, same card, but iPhone is saying I need to change stores to Finland. Never a problem before and I've been in Finland all along and ordered lots of albums. Now can't order anything.

What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users her on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

I can't purchase anything from itunes because a window keeps poping up saying that a duplicate filename was specifed?

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