I can't purchase anything through iPad. It says to contact the iTunes support team.
I tried purchasing few ours back but there weren't enough funds in the card. That's when the problem occurred. But now I'm shore the card works but my iPad sends me a msg to contact u guys.
Please solve this issue as fast as possible.
Thank u.
Click here and request assistance. The people on these boards aren't the iTunes support team.
(91560)
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What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT3702 message to contact the ITune support to complete the purchase.
Hi, I am unable to purchase through my App ID, and I have changed the credit card twice before but still the problem occurs! I always receive a message To contact the ITune support to complete the purchase.
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGOClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99467) -
I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple. -
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my friend playing"crime city hd" (he buy the stuff in that game for twices, but the third time can't, it's said to contact the itunes support to complete this transaction, about the credit card, he hv contact bank, said nothing wrong, pls adviseI suspect he needs to contact iTunes support
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TS3297 I can not make purchases on my phone it says please contact apple iTunes
When I go to make a in app purchase i can't my card isn't blocked bc it said i owed money and it took that money off but want let me make a purchase when I hit buy it ask for my password that goes through then it gives message please contact apple iTunes support.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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The other day I was prompted to update itunes. I started to, and it crashed my itunes. Then I tried to uninstall itunes, so that I could turn around and re-install it again. Now I can not install itunes. I get Runtime Error! message. R6034. For the last two hours I have tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,.....
The two messages that I am getting are:
Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe R6034 An application has made an attempt to load the c runtime library incorrectly. Please contact the application's support team for more information.
Also: Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start. Verify that you have sufficient priviledges to start system services.I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
Hope this works for you as it did for me. Warning: it takes about an hour to do all this. -
I need help with my payment account.
If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't purchase anything. It tells me to contact iTunes support. What am I supposed to do?
I am playing Zynga Poker and need to buy chips. When I do I get a message that the transaction was not completed and to contact iTunes support. I don't know what this means nor do I know what to do. Can someone help me?
Click here and request assistance.
(78989) -
I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions And I did and it's still doing it. Please help
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
I ran into a problem with iTunes after I upgraded to the latest IOS. I'm recieving the followig error messages, any help would be appriciated.
Microsoft Visual C++ Runtime Library
Runtime Error!
Programe C:\Program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.Hello mobleymarvin,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How to open Apple ID account with gift card! I have gift card and type its code in itunes. And it asked me again to contact itune support to acheive that.. I'm also the new apple user so i don't know much about this! Please help!
As there are user-to-user forums I've asked the hosts to remove your email address from your post.
Gift cards aren't available in all countries, and they are country-specific - they can only be used in their country of issue. Also all items that you you buy/download from the store are tied to your account, you can't share them with other people.
Are there any free dictionaries available in your country's store ? -
some issues to purchase in pirates in love it says contact itunes support ;(
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
Thanks for the responses. They have not resolved my issue...in fact now I can't even connect to any ITunes Store. Just getting an error message
You only need to post once. Check your previous post.
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