I can't purchase anything using
I can't purchase anything using my credit card
Can't as in you get an error? What are you trying to purchase? Need a little more detail here.
Similar Messages
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I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?
JamilyaFromALA wrote:
... Do I need to get another account (card) to make purchases?
Not necessarily...
To Contact iTunes Support and request assistance Click Here -
Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?
Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105875) -
I can't purchased anything from the App store..... HELP ME
I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
ThanksEither that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).
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HT3702 I can't purchase anything and my security code won't work. Can you guys take it off
Help I can't purchase anything :(
These are user-to-user forums, you are not talking to Apple here.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My macbook air was purchased late 2010. Does that mean it will not support mirroring? Can I purchase anything to enable mirroring?
Your computer is too old to support native mirroring. You can use 3rd party software like Airparrot, though results will vary so try it first.
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HT201359 I can't purchase anything it just says contact iTunes support.
I can't purchase anything when I'm using candy crush farm heroes etc. I could before but now it says contact iTunes support y is this ?
Click here and ask the iTunes Store staff for assistance.
(106088) -
Can't purchase anything from iStore
My payment method was declined. The credit info and address is correct but it still gets declined. I can't purchase anything. Please help.
Accepted forms of payment > http://support.apple.com/kb/HT5552
fauzia007 wrote:
My payment method was declined.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
I may have pressed something on my laptop that reset my iPad, then I just put the apps etc back on... But I have just tried a search in the app store and it's a US version! I cannot update my current UK app either, I message comes up saying it'll take me back to the UK store and that I should re-try but it still doesn't work. I have downloaded the latest iTunes and it didn't make a difference...
iPad app store is a US version not UK so I can't purchase anything, and it's all listed in $
Any help would be great!Assuming that you have a credit card in the UK, with a valid billing address for that credit card that matches the credit card statement ....
Launch the app store app. Go to the Featured Tab. Swipe to the bottom of the screen. Your ID is accessible in the lower left corner. Tap on the ID. Then tap View Apple ID. Enter your password. Go down to Country/Region and change the store to the UK in there. -
I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the update prompts for 9.5.5, but it only recognizes the 10.1.13 version. Suggestions? Am I missing something? It's driving me crazy!
Hi ncm72,
Could you please let me know what version of OS are you using.
Also, go to Control Panel/System Preferences in Windows/MAC and check whether Acrobat 9 is shown under installed programs list.
You might also try running Acrobat cleaner tool to remove all traces of previous versions of Acrobat:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then, install Acrobat X again from the link mentioned below:
Download Acrobat products | Standard, Pro | XI, X
Let me know if this works.
Regards,
Anubha -
Can I purchase music using two Apple ID & Password using one iTunes on one computer and sync purchased music to iPad 2?
After having thought about this, I realized, sometime later, that I gave you bad information. You can NOT sync to multiple iTunes libraries with one iPad. I was thinking about using one iPad with mulitple computers and you have to set you device to manage the music manually to do that - you don't sync.
Sorry about the incorrect information, -
TS1470 can not purchase anything because it says my bank details are wrong why is this ?
can not purchase anything because it says my bank details are wrong when they are not why is this ?
I found a question similar to mine and got it resoved, but thank you anyway
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I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
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