I can't purchase from itune because iforgot the security questions

Help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808)

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT5622 I am living in New Caledonia, a French Territory. How can I purchase from iTunes (ex: USA, Australia) using my card, French Issued?

I am living in New Caledonia, a French Territory. How can I purchase from iTunes (ex: USA, Australia) using my card, French Issued?

You can only download content(other than podcast episodes) from a country's iTunes Store if you're in that country. For paid content, you also need to supply a payment method valid in that country.
(85658)

On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server."

On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server." It's on my laptop but when I play it there, it 'jerks' every couple of seconds. How can I fix both these issues? Thanks!!

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

When purchasing from itunes we exceeded the limit and think we remembered the answers and rescue email address is incorrect.

when purchasing from itunes we exceeded the limit and think we remembered the answers and rescue email address is incorrect.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102358)

I changed my password but when I go to use my itunes gift card the security questions I am being asked I cannot remember, I changed my password but when I go to use my itunes gift card the security questions I am being asked I cannot remember

I changed my password but when I go to use my itunes gift card the security questions I am being asked I cannot remember them

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Hi i need help please . when i want to buy app from store ask me the security question but i forgot the answer so i need to the link to rest answer of security question

hi
i need help please . when i want to buy app from store ask me the security question
but i forgot the answer
so i need to the link to rest answer of security question

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

I'm curious how you forget your own birthday?
dodidoid wrote:
I forgot my Apple ID password and the birthday
you can try here first:
iforgot.apple.com
https://iforgot.apple.com/password/verify/appleid
or
Contacting apple id support
http://www.apple.com/support/appleid/contact/

I live in Palestin, How can I purchase from iTunes ?

Hello ,
I live in Palestine and tried to buy from Itunes store, but I could not because my name is not in the list of states that Palestine with her own key international.
How can I purchase from the store using a credit card?
What is the name the state that must be chosen?
Goodbye.

The state will most likely be Israel. Different countries accept different credit cards, and I cannot tell you what is acceptable in Israel.

Can't purchase from Itunes on Itouch

Hi
I'm having problems purchasing music and free applications from Itunes using the Itouch. It keeps asking for password, which I'm putting in. I've tested it by purchasing from Itunes on desktop computer and it works.
Thanks for all your assistance.

They will only be on your computer's iTunes if you put them there. If you are in a country where you can re-download music then they should show under the Purchased Link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If they don't show there then you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over.

HT3702 cAN'T PURCHASE FROM iTUNES DID THIS MORNING BUT SAYS I NEED TO CONTACT YOU'S

Can not purchase from my itunes says to contact i tunes

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why cant i purchase songs.i cant answer the security questions

Pls,,help me on this,,icant purchase songs for about few months aready.

There mus have been a security issue with your account.
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
More info, like the rescue email address
http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons

I can't purchase from itune because iforgot the security questions

Similar Messages

Maybe you are looking for