I can't purchase gems at Hay Day apps.

I have problem to purchase gems at Hay Day apps,pls fix cause not the first time.tq!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. What happens when you try to buy them e.g. does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

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    Im so frustrate with this, on screen always showing " Your purchase could not complete. For assistence contact Itunes Support"
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    I already contact itunes support too...

    http://support.apple.com/kb/ht1212
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  • HT5622 I can't purchase gems in a game

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    What happens when you try to buy items, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

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    You cannot go back, but you can fix the battery problem, which is NOT an iOS 7 problem. I've had much better battery life on iOS 7 than I have have had in the previous 6 years of iPhones. If you are not then there's something wrong with your phone, not with iOS 7.

  • HT2736 Can't purchase gems on clash of clans cause there's a error connecting, need help

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    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem when you try to buy them ... ?

  • TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

    Hi
    My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
    I buy app of appstore on my ipad  no problem but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
    Thanks  and sorry for my English so bad

    o0aime0o wrote:
    ... but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5622 I can not purchase gems from clash of clans game ! pls help!

    Dear Apple Support,
    I play game center Clash of clans , but i can not purchase gems from game.
    But i ready check my account have enough to buy.
    Pls help and advice.
    Thanks,
    Chantara
    [email protected]

    We are all iphone users just like you.
    Contact itunes support

  • TS1702 Hello , I am registered App Store customer, yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything .

    Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
    <Email Edited by Host>

    Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
    aerolasha wrote:
    ... took from me money but I didn't get anything . ..
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • After updated ios8.2 ,I can't purchase anything in my game apps or in App Store till now.

    After updated ios8.2 ,I can't purchase anything in my game apps or in App Store till now.

    What happens when you try to buy something ? If you are getting an error message then what does it say ?
    If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT3702 I can not purchase "gem" on a game

    Its about itunes store. When i try to buy gems on game "Clash of clans", it alway said " contact itunes support". Please advice. I have no problem with my credit cart limit or something like that.
    i have purshased 3 or 4 time with same account and same credit card.

    I noticed that i am from Turkey and i am using itunes Turkey store so i am not trying to buy anything from united states itunes store. In addition that, i was able to buy same gems with same username same pasword. I can buy 500 gems from store but i couldnt purchase bigger gems on game clash of clans. Although Sometimes i can buy bigger sometimes not.
    They told me i am unauthorised uneted states itunes store but i am not using that store to buy and i can purchase all other things on itunes store....
    So what is the problem with this gems. May be they dont want to give me:)

  • HT4009 i can not purchase Gems in Clash of clans, Please tell me know ?

    How can i purchase some Gems in-App Clash of clans, and now i have 14$ in Apple store. Help me please ?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT4009 I can't purchase gems in clash of clans

    It won't let me purchase gem in clash of clans it tells me to come here an get support what do I do or what is wrong?

    The message is telling you to contact iTunes Support, these are user-to-user forums. If you haven't gone to the link and contacted them then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can't purchase gems and coins from iTunes

    All of the sudden I cannot purchase gems in my games. Talked with Sprint and everything is ok on their end. Did the sync on the computer to see if there were any updates but nothing has worked . Help please

    Actually I believe it's telling you that you need to contact the iTunes Store. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact them and request assistance.
    Regards.

  • HT3702 i can not purchase gems from Clash of Clans application with my credit card, what happened?

    Dear Apple Support,
    I have a problem to purchase gems from Clash of Clans application from my ipad.
    is there something wrong with my credit card? there is still enough limit in my credit card, so what happens actually?
    please your verification.
    thank you

    Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

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