I can't purchase items
I can't purchase items or update my payment info
Did you start from very top and clear all info in card selection? From your name to exp. date, to everything and start over?
Similar Messages
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if a child is over 18 in family sharing can they purchase items themselves? Will they then be able to share them with other family group members?
If they are still part of Family Sharing, these items will be shared.
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Hi. Both myself and my wife are on the same account meaning same credit card. The problem with this is we both receive each others contacts and see each others I messages.
How can my wife have a different name so we are separate on such things as contacts and I message but she can still purchase items on the account.
Many thanks
Gary EvelingYou entered your wife's seperate AppleID? Check you can login with the same AppleID here: http://appleid.apple.com/ on a computer.
Some of the photos in that link apply to setting up iCloud on a device from new, not when setting it up later. It won't look the same (the dark gray background) for you as you're setting it up now. -
Can I purchase items with an iTunes voucher if I have card details
I have created an Apple ID with no payment details, can I purchase items with a gift voucher without entering payment info?
Click here and follow the instructions.
(100129) -
HT201303 Why I can not purchase item in the game,always let me contact apple story support.
Why I can not purchase item in the game,always let me contact apple story support.
You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How can I purchase items for app when the app was loaded on another ID before? I has to Chang my AppleID and also transferred an app to new phone. I can't purchase items for app because it wants me to buy the app through new ID. The app was free.
All apps (and other content from the store) are tied to the account that downloaded them, whether or not they are free. To do in-app purchases in that app you will either need to log in with the account that downloaded it, or delete it (which will delete its content) and download it with your currently logged in account if you want to do IAPs on that account.
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I can't purchase item from apps
I can't purchase item from apps
Sorry to hear that.
If you have a question, then please explain your issue and ask it. -
HT204088 can not purchase items
Hi, I have problems in buying items in the itune store! I still have credits in my account, but I just can not complete the transaction anymore?!
Why? How can I solve the problem? Please help!Suggest you contact iTunes support, since you are not providing anything that describes what happens when you try.
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Help me
This possibly the dumbest thing Apple can do. I just found out the hard way my father in law will not be getting his christmas present. Yes I should have read the fine print, but I honestly thought Apple was smarter than that.
Obviously they haven't seen the money making potential of this so now I will ask for a refund and take my money elsewhere. -
I just added a 25$ iTunes gift card to my Apple ID but because my ipad is new it won't let me lurches any items and I forget my security questions and my email pass word?
Have you fill in your payment details?
Any error message?
Have you bought any apps, music or videos before? -
We are unable to find iTunes on your computer....just had this pop up and unable to connect to iTunes
I have no Norton security or whatever, just Windows firewall.
So i guess it cant be a firewall error or something.
We'd better check the Windows firewall, just in case:
[How to enable iTunes in the Windows Vista and Windows 7 Firewall|http://support.apple.com/kb/HT2553] -
See what computers are authorized? I want to share purchased items.
How do I see what computers are authorized?
I have iTunes on my laptop, on the same network is a macMini that my husband uses. How do we authorize both computers so we can share purchased items?http://support.apple.com/kb/HT1420
http://support.apple.com/kb/HT3819 -
HT201359 How can I get an iTunes purchased item invoice ?
How can I get an iTunes purchased item invoice ?
Hi Mikih,
If you need to get a copy of your iTunes Store purchase history, you may find the following article helpful:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Regards,
- Brenden -
Can no longer see purchased item on ios 8.1
songs, movies, tv nothing
my iphone that I have not updated is still 7.1.2 and it works just fine
my older ipad2 still on 7.1.2 also works just fine
also these 2 devices can use my home share just fine
newer ipad air just updated to 8.1 no longer shows me purchased items, nor does home share show up on this freshly updated iPad air.
I updated to the latest version of iTunes 12 on my mini
I guess I should have not updated to 8.1?Hello SpiritMusic,
It sounds like you would like to re install the version of Garargeband that you had installed before your restore. You should be able to download it from the App Store in your Purchased history which you get to through Updates:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
From: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/
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