I can't purchase on iPhone/iPad,I can on windows

Whenever I want to purchase something on my iPhone or iPad,it just says "contact itunes store support to complete this transaction.",But I can Buy apps on my windows computer.

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • Emails disappearing on iPhone & iPad after switching from Windows Live to Outlook on PC

    I recently changed from Windows Live to Outlook on my PC, now I only see my emails on my iPhone 5 and iPad once, then they disappear. Not all emails are coming through on my ipad or iPhone either.
    I have deleted the accounts and re-added. Didn't work.
    Really frustrating when I need to view an email which I've already opened on my phone. Please help!

    I recently changed from Windows Live to Outlook on my PC, now I only see my emails on my iPhone 5 and iPad once, then they disappear. Not all emails are coming through on my ipad or iPhone either.
    I have deleted the accounts and re-added. Didn't work.
    Really frustrating when I need to view an email which I've already opened on my phone. Please help!

  • How can I disable iPhoto and use my iPhone / iPad as in Windows?

    I really despise iPhoto and I would like to use my iPhone / iPad just like in Windows where I can drag and drop the photos and videos from my iPhone or iPad as if it's an external hard drive in windows.  iPhoto is the only thing I really truly hate about OSX. 
    Thanks.

    If I understand what you want, maybe these two programs can help:
    Transfer items from IOS device - DiskAid
    Transfer items from IOS device - Touchcopy

  • Tips n Tricks/Best Practices for integrating iPhone, iPad and MacBook Pro

    My wife just purchased an iPhone, iPad and Macbook Pro for her non profit consulting business and I was wondering if a tips and tricks or best practices for efficiently and productively integrating these devices exists?

    http://www.apple.com/icloud/

  • Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

    Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • When I purchased my iphone and ipad last week they told me I would connect the ipad to the internet through the phone but can get niether the phone nor the ipad to see the internet?

    When I purchased my iphone and ipad last week they told me I would connect the ipad to the internet through the phone but can get niether the phone nor the ipad to see the internet?

    Connecting the iPad to the internet via the iPhone is done by setting up a personal HotSpot, but you have to have that supported by your carrier and have to have established the account to do so.
    On the  iPhone, Settings > General > Network > Set Up Personal Hotspot

  • Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

    Album covers missing or mixed up on iPhone/iPad after 4.3.5 update. Only purchased songs affected. What can I do to solve this issue?

    Yes but there's no point doing it here. As the Terms of Use make quite clear this is a User to User forum. It's Users like you talking to other Users. It's not a channel to communicate with Apple.
    Regards
    TD

  • HT201272 I purchased Words with Friends on my iPad. I then purchased an iPhone, however, this app is not showing up under "purchased". How can I download to iPhone without paying for it again?

    I purchased Words with Friends on my iPad. I then purchased an iPhone, however, this app is not showing up under "purchased". How can I download to iPhone without paying for it again?

    Which version did you buy on your iPad ? If you bought the HD version then that is only compatible with the iPad, so you will need to buy the iPhone/Pod version (or download the free version) if you want to use it on your iPhone.

  • If i have purchased garageband for Ipad... can i download the IOS version on my iphone 4 without paying again?

    If i have purchased garageband for Ipad... can i download the IOS version on my iphone 4 without paying again?
    Or do i have to pay again?
    thanks,

    If you've previously paid for the iOS version, you can. If you've previously paid for the Mac version but not the iOS version, you can't.
    (64100)

  • If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for.  What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.

  • HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

    I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon.  What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family?  Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's? 

    There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
    How to use multiple iPods, iPads, or iPhones with one computer

  • I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

    I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
    Problems: Suddenly ALL  incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive)  other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
    Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem  solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
    I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before.  Where is Steve Jobs when we need him?

        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • Purchased movies from iTunes on iPad. Movies have transferred to iTunes on Mac BUT I'm unable to wee/watch movies on my Apple TV. I can see all the other movies I have purchased on iTunes on my AppleTV but NONE of the movies that I purchased on my iPad.

    This one has me confused. I have all my devices set up for home sharing. I can stream music and movies from my iphone to my Apple TV. I can stream from my iMac to my Apple TV and from my iPad to my Apple TV.
    However, the movies that I originally bought with iTunes on my iPad have transfered to my iTunes on my iMac BUT I can not access these movies through my Apple TV.
    The movies I bought on iTunes on my iMac have a small half blue circle and the ones purchased on my iPad do not. Not sure what this means...
    This has me really confused and I'm sure it might be nothing more than a simple setting somewhere but I would love to figure this out. It's almost like there is some digital right on these movies and it's not allwing me to access this from my other Apple devices.
    Any help would be greatly appreciated.
    J

    Geesh - all this information and no  one has any clue to this? Not even someone from Apple?
    Can someone at least point me in the right direction?

  • HT204053 I am looking at purchasing an iphone and we have a ipad and ipod at home all under the same apple id. I would like my daughter to have a seperate id then myself for signing in for itunes, etc...what do I need to do to make this happen.

    I am looking at purchasing an iphone and have an my daughter has an ipad at home and I want to have seperate apple ids when we use them and download and such.. What do I need to do?

    If you want her to have a new iTunes account then there are instructions on this page for how to create one : http://support.apple.com/kb/HT2731
    Or if you don't want to give credit card details then follow the instructions on this page when creating the account : http://support.apple.com/kb/HT2534
    You can then use that account on the phone (Settings > iTunes & App Store for the stores, Settings > iCloud etc)
    All of your downloads from your existing account will remain tied to that account. If you want to use the same computer for syncing then you can do do, you can have more than one account authorised on a computer's iTunes (Store > Authorise This Computer menu option), but only one account can be logged in for purchasing/downloading. But if you use iTunes Match, automatic downloads or redownload an account's past purchases then you may tie that computer to that account for 90 days : http://support.apple.com/kb/HT4627 - so you won't be able to do any of those three things on a different account until the 90 days have completed (it shouldn't affect being able to make new purchases)

Maybe you are looking for