I can't purchase on my candy crush game and there isn't any problems with my account.

I periodically can't purchase on candy crush and there isn't any problems with my account. Help!

Open current iTunes on your computer. Connect iPhone to the computer with USB Cable. Follow directions or click the Restore button of iTunes.

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  • I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

    I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

    You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

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    When importing images into LR5 on my laptop, the photos all have a wide yellow streak through them. This only happens on the laptop; I can import the images onto my desktop LR and there isn't the streak of colour.   Can someone help?
    This is happening even with photos that were taken on another camera, not just mine.  My daughter told me that the laptop recently fell.  The yellow streak is not anywhere else on the laptop, just on the photos in LR.

    I have had this problem on my desktop.  I have been attempting to reproduce it where it can be debugged. Here are some observations/facts in my environment--no conclusions:
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    5. When it occurs I have performed a HASH value on the broken file and on the backed up file to determine if the file contents has changed--and each time the file contents has changed.
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  • HT1386 I get on iTunes and sync all my music on to my iPhone. I then get on my iPhone and there isn't any music on my phone. I have updated my phone and iTunes on my computer but I can seem to put my music on my iPhone. Why?

    I get on iTunes and sync all my music on to my iPhone. I then get on my phone and there isn't any music on there. I have updated both my computer and phone but I cant seem to get my music on to my iPhone. Why?

    Here are some things to double-check.  The first two are optional:
    On the summary tab of your iTunes sync settings check "Sync only checked songs and videos"
    In your music library check all the songs you want to sync to your phone
    Make sure there are no exclamation points next to any of the songs you want to sync to your phone
    Be sure to authorize your computer for all Apple IDs used for any purchased music you want to sync to your phone (in Store>Authorize This Computer)
    Check "Sync Music" on the Music tab of your iTunes sync settings

  • HT5622 I am trying to buy some help on the "candy crush" game but I keep getting this pop-up" unable to purchase. This item is for an app that was purchased by a different Apple ID. to buy this item with this Apple ID you must first purchase the app. My d

    I am trying to buy help on my candy crush game but I keep getting this pop-up? Unable to Purchase. This item for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app. My daughter set up this game on my Iphone. I am on level 65 and don't wont to start over if I don't have to.
    Any suggestions?

    If it was indeed purchased with a different apple ID then there is no work around for what you want! You can try signing in with your daughter's apple ID and password and update the app and purchase whatever you want then log back in with your apple ID. This may work!

  • HT4061 I cannot purchase lives for Candy Crush while I am able to buy app .

    Why can't I make purchases when playing Candy Crush? I can buy apps from iTunes.
    <E-mail Edited by Host>

    Are you getting a specific message such as "your purchase could not be completed at this time, contact iTunes Support" or something to that effect? If you are getting that message, then you have to contact iTunes support.
    https://getsupport.apple.com/Issues.action

  • How can I get the same candy crush level on my phone and iPad?

    How can I get the same candy crush level on my phone and iPad?

    The only way to synchronize is connecting to FaceBook. I just set up my girl friend's iPhone to connect with FaceBook, which then updated the phone's level; then I downloaded the app (again) on her iPad and selected connect to Facebook. I'm not sure what the downfall of synchronizing through FaceBook is.... all I can tell you is it worked and now her iPad shows the same level as her iPhone. Good luck!

  • Can u access 2 Candy crush games for 2 different people from the same iPad?

    can u access 2 candy crush games for  2 different people using ipad2?

    I think there is a contradiction in your requirements. You want two people to share an account and you don't want either to interfere with the other.
    The short and simple answer is to use IMAP to connect to the mail server. If your current email provider doesn't offer IMAP, find another that does. This is old technology already and it's disgraceful that some email providers haven't yet put it in place.
    IMAP means that your messages are stored on the server and both of you will see exactly the same set of messages. And therein lies the contradiction; you will both see changes made by the other so you are inherently interfering with one another.
    Caveats: some providers may not permit you both to access the account concurrently, and even if they do, things may become interesting if you both choose to work on the same message simultaneously.
    Note that all of this is about email servers and protocols; your choice of Thunderbird as your email client has little bearing on the situation.

  • HT1725 Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    See if a reset works?
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • HT3702 I contacted my bank and they said there is no problem with my card.  They show 4 purchases for $10.52 in the past 24 hours.  None of them was stopped, blocked or disallowed for any reason.  YOUR STUPID CANDY CRUSH GAME IS STEALING FROM ME!

    Candy Crush game stole $10.52 four times in the last 24 hours!!!  I demand a $43 credit + 2x more for pain and suffering.
    Whenever my purchase of .99 extra moves reaches $10.52, then for some reason the store shuts off my credit purchases and I lose the game and all the .99 purchases made leading up to the denial.  Infuriating!  Support article says its my financial institution.  I called my bank and they said there are no holds on my account for any reason that would have caused such an occurence.  What's up, I-tunes and Candy Crush?!  How about a refund plus exta as a show of good will here for a big Candy Crush fan?

    You are not addressing Apple here.
    We are all itunes users just like you.
    Candy Crush is not made by Apple at all.

  • How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

    How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

    You can migrate a copy of the data to a new account, then delete the other person's data from each account.  To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
    Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The phone that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.  You will create a new icloud email address with you turn Mail to On.
    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

  • I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

    I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

    I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.

  • My phone is telling me there is a billing problem with a precious purchase and won't let me download or update anything even though the apps in trying to download are free and updates are free. And I only have one card so I can't update my payment info

    My phone is telling me that I have a billing problem with a precious purchase but I only have one card so I can't update my payment information so I can't update anything or download anything. What should I do?

    Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ?

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

    Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

    Hi ..
    I replied to you here >  Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

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