I can't purchase or download anything from my mac

I am logged into my account. It is the correct account. I have the correct password. When I try to purchase anything, it asks me to enter my password, I do, then nothing happens. I don't get an error message, I don't get my download, nothing happens. If I try to click the "buy" button again, I can't even click it anymore. Nothing Happens.
I am able to purchase things on my iphone. I did this thinking I could then sync up to my computer and get the content onto my computer that way. When I connected my phone, the movie I had downloaded showed up on my computer, but it needs to be downloaded (from icloud?) However when I try to do this it starts the download for a half second and then stops. The status is "stopped". If I try to resume download, it does the same thing.

Mail: Troubleshooting sending & receiving email messages

Similar Messages

  • I reset password now I can't purchase or download anything from ITunes

    Had a security breach with my IPad. Actually my wife remotely turned on my find my IPad service to track every where I go. Not sure how she did it, she knows answers to my security questions, and password tendencies.  So anyway I reset my password for my Apple ID. Changed security questions etc. but now iTunes doesn't say it's a wrong password it jut doesn't do nothing. So I cannot purchase, download or anything ith my iTunes acct. Help?

    Settings>iTunes/App store...tap the ID shown...sign out. Now, try signing back in...still get the same error?

  • Can't buy/download anything from the Mac App Store

    Anyone has the problem of not being able to buy anything from the Mac App Store. It is extremely annoying. It does not show any error messages. When I click on the "Buy App" icon it does't go anywhere. its so annoying and disappointing. Tried it from two computers, mac pro and macbook pro.

    Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy.

  • Can't download anything from the Mac App Store.

    I haven't had to download an App from the MAS in a while but i do vaguely remember having this problem before. When i go to install the app (Mavericks in this case) it comes up on my purchased list, but when i click Download it will seemingly do nothing. Looking at my Launchpad of current downloads, it is there but it has a greyed out icon which indefinitely says 'downloading'.
    I've tried everything i've seen suggested on other threads, deleting the caches, deleting storeagent etc. Nothing has worked and it's pretty irritating.

    why do i get the purchase cannot be completed message when i try to install mav from my app store..
    sorry to interupt, iv already made 2 posts about this and was curious what might be the problem?

  • I can't download anything from the Mac App store

    Hello,
    Since yesterday I have been trying to download 2 apps form the Mac app store; however, it is giving me errors. Each time I click the price and then but app a drop down appears asking me to slign in. So, I sign in. The another one appears shortly after saying unknown error.
    Then another dropdown appears from the top saying We could not complete you request. There was an error in the App Sotre. Please try again later. ( 4 ).
    I have quite and relaunced the app store and rrebooted my computer, but I sitll get this error.
    Also I can putchase items on iTunes fine.
    I would appreciate any and all help with this.
    Thanks in Advance & Best Regards,
    Irfan M.

    Make a new user account and see if we can pull the files in through there.
    OS X Mountain Lion: Create a new user account
              http://support.apple.com/kb/PH11468
    Mac OS X 10.6: Creating a new user account
              http://support.apple.com/kb/PH6651

  • Can we purchase and download music from sites other than Apple?

    Wife has a new iMac and wants to purchase music from a site other than my iTunes store account. She has a hefty remaining balance left over from her PC days. I logged onto that site this weekend and tried to download some music (we paid for it) and it did not download. We are very new to Mac and need some real guidance. Is it a set up thing? The music did download onto my PC laptop into zip files....any help???? Thanks

    <Edited by Moderator> is a pirate Russian site and is providing tracks illegally according to the music industry. The record companies (from many countries, not just the US) have been trying to get that site and it's cousins and predecessors (this is just a retread of AllOfMP3.com) shut down for quite some time. So sorry, but we indeed cannot help you with this here.

  • HT202159 Why can't I download anything from the  Mac App Store?

    I cannot update apps, or download  Mountain Lion. It spent time downloading, supposedly, then after it was finished it said it was unable to do so. Tried it three times, same result.
    Never experienced this before.

    I need to clarify the problem:
    software update returns:
    The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs.
    The Mac App Store update, download new, or resume returns:
    The application you tried to download could not be downloaded. Check your internet connection and try again.

  • Can I stream a downloaded DVD from my Mac to Apple TV?

    If I download a DVD can I stream it to my Apple TV via wifi?

    Hello astrojimbo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    About AirPlay Mirroring in OS X Mountain Lion
    http://support.apple.com/kb/ht5404
    AirPlay Mirroring lets you send what’s on your Mac screen to an HDTV wirelessly with Apple TV.
    Best of luck,
    Mario

  • Cannot download anything from App Store, no error.

    I haven't been able to download anything from the Mac App Store. I've tried a few things to help with troubleshooting, and this is what I've gotten so far:
    - I cannot download anything when I use my computer
    - I cannot download anything, even if logged into another user (it is not limitted to my account)
    - I can download things if I'm logged into my account on another computer
    - Internet connection is not the issue, as I have tried many internet signals
    I don't have any firewalls or anything like that.

    I fixed it by turning my computer off and on again.
    Go figure, I've been trying to fix this for weeks.

  • Can't download anything from app store or itunes. everytime i try to install an app i get "there is abilling problem with a previous purchase. please update ur payment method". i have recently changed my address and visa debit card. please help

    can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
    will u please help me out?

    Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.

  • TS1368 I can't download anything from the app store or iTunes today on my ipad2. Doesn't matter whether it is a previously purchased app or a new one. Help???

    I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
    I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
    Wifi signal is strong. All bars.

    Try these articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    If this will not work, best to contact phone support.
    http://support.apple.com/kb/HE57

  • I can't download anything from App Store or make any in app purchases after deleting a large game from my ipad

    I deleted a very large app from my iPad (3.3GB) and since then I cannot download anything from the App Store nor can I make in app purchases. Please help

    Have you tried reset iPad?
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Can't download anything from iTunes/App store

    For the past week, everytime I try to download anything from the App store or iTunes I get a message saying "Unable to Download App" then it says "name of app/song trying to download" could not be downloaded at this time.  Done or Retry.
    I have logged out of iCloud, iTunes and my AppleiD and nothing has worked.  I went online on my Mac and updated my credit card (which was not out of date) and tried to buy a sont on my Mac...purchased, but could not be downloaded.  All my devices are having the same problem.  In the Error details on my Mac it says to check the Internet connection and try again.  My wifi is working fine on my mac and iPhone.
    Any suggestions?
    iPhone 4S, iOS 7.1, since last iOSupdate was installed

    I found a solution, and it's horrible.
    1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
    And then,  basically do this: http://support.apple.com/kb/HT4137 which translates to:
    2. Settings > General > Reset > Erase all data
    3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
    4. Connect to iCloud to reclaim your iCloud stuffs.
    5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
    But miraculously, this let our ipad download apps again.
    Again, restoring from a backup will not fix the problem.
    All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

  • Can not download ANYTHING from my apps on my iPod Touch, application Not compatible this application requires the iPhone 3.0 software update. Why? It's an touch not a phone

    After restoring my iPod touch I am unable to download anything from itunes and my app. Keeps telling me to down load iPhone 3.0 update. Why if it's an touch not an iPhone?

    I sounds like you have the first generation (1G) iPod Touch with an iOS earlier than 2.0,  Yu can identify your ipod here:
    Identifying iPod models
    You can identify your iOS version by going to Settings>General>About and look by Version.  Yu can update ti iOS 3.1.3 (the lated for the 1G) by this link.  It is a paid update.  You may have to try another browser to get he sublink to work correctly.
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    What computer OS and version do you have and what version of iTunes is installed on the computer?

  • When I try to download anything from iTunes or the app store on my iPod touch, my sister's Apple ID comes up instead of my Apple ID. How can I get my iPod touch to ask for the password for my Apple ID rather that of my sister's.

    When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?

    You can try to tell the iPod to use yours:
    1. Tap Settings
    2. Navigate to "iTunes & App Store"
    3. Tap Apple ID:
    4. Tap "Sign Out"
    5. Sign in to your account.

Maybe you are looking for