I can't re install apps in my new computer

Hi my name is Jessica! I was using my apps in my macbook and all good. I have a one year student membership to use the creative cloud. I bought an iMac and tried to install the apps there but it just allows me to install the trials. Why? I should be able to install again the apps not the trials. I am paying for this every month.
Thanks

Hi Jessica,
Please try to sign out and then sign in again.
You may refer to the help document:
Sign out, Sign in | Creative Cloud Desktop app
If in case you still face issues, please contact support:
https://helpx.adobe.com/contact
Regards,
Sheena.

Similar Messages

Can't re-install purchased product on new computer

I purchased Acrobat Pro 10 about a year ago but the computer I installed it on recently crashed. I want to install my product on my new computer but my account history shows no record of my purchase. I do have the serial number of the product I purchased. How can I re-install my product on my new computer?

Andoverguy you can find a link to download Acrobat X Professional at http://prodesigntools.com/adobe-cs6-direct-download-links.html. Please make sure to complete the Very Important Instructions on the page prior to scrolling down and clicking on the download links.

How can I download my Apps to a new computer?

I have a new computer and can't download my Apps to it (only my songs). I tried from icloud and nothing.

See Recover your iTunes library from your iPod or iOS device.
tt2

Re-install CS6 on a new computer

My computer is crashing because of the memory used by Adobe ID and my job has purchesed me a new computer. How can I re-install CS6 onto my new computer without having to purchase it all over again? I no longer have the disc.

CS6 product downloads
If you have activation issues call support.
Mylenium

I can not install apps in my new ipod touch ios 6

i can not install apps in my new ipod touch ios 6
it is showing appication is failed to installed
why is this happening
can any one help me....

The problem is when i drag n drop downloaded apps from torrentz into itunes n syncronize it add those apps into my itouch ... but the message shown in my i touch is .. that application failed to install..
in the itunes those appliacations are unchecked automatically ... but i can install apps which are downloaded from the istore .... they are working properly
but the ones i downloaded from the torrentz are not getting installed..

I have enough mb so why can't i install app

i have enough mb's, so why can't I install app on ipad 2

it's actually a where's waldo game we previously had installed but since removing it, it now says i need to create more store space in settings. I have 738 mb's available and the game only requires 535 mb.
Any idea how i can get this back on the i pad.
Thansk Alan

Can 2011 MBA install APP in APP Store? Can it run App PPS for online video watching?

Can 2011 MBA install APP in APP Store? Can it run App PPS for online video watching?

Look at this link:
Install WhatsApp On iPad And iPod touch
http://tinyurl.com/lp6tsud
 Cheers, Tom

I can't download/install apps (like skype) in my iphone 5 from apple store....it shows error code-1009.... can anybody help me...?

i can't download/install apps (like skype) in my iphone 5 from apple store....it shows error code-1009.... can anybody help me...?

The error 1009 error is normally associated with a blocked country. There are a list of countries that Apple is not allowed to sell their software to due to US restrictions

I updated iOS in iPhone 5 just now... But I can not download/install apps (Skype,Facebook etc.) from apple store...it shows error code -1009... What can I do...?

I updated iOS in iPhone 5 just now... But I can not download/install apps (Skype,Facebook etc.) from apple store...it shows error code -1009... What can I do...?

The error 1009 error is normally associated with a blocked country. There are a list of countries that Apple is not allowed to sell their software to due to US restrictions

Can't re-install apps via App Store after deleting them.

Can't re-install apps via App Store after deleting them.
I tried cleaning all appstore.plist, cache, cookie files.
The problem remains the same.
Please advice.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Why can't I install apps after I installed IOS 5? The app sits there waiting..

Why can't I install apps after I installed IOS 5? The app sits there waiting..

This too started to happen to me when I upgraded iOS 5 and moved to iCloud.
I have since purchased 3 apps and got the waiting que and nothing.
I noticed though that with my Mac on, I went to IPad settings/general/iTunes sync and sync now, suddenly the three apps started o download and install. Why it's doing this I'm not sure until I dig a bit deeper.

HT2534 Why can't I install apps. When they are free?

Why can't I install apps. When they are free?

Try anything from the 12 Days of Christmas app or any other app from the App Store.
1. Tap the "Free" button
2. Tap the "Install App" button
The button will switch to the "Installing" button quickly and then go back to the "Free" button and thats it. No workie!
Can't believe this is broken.
iPhone 5
iOS v6.0.2

Trying to install Creative Suite 5.5 can't find install.app on "root drive" of the disc?

trying to install CS 5.5 can't find install.app on "root drive" of DVD. When I double click on icon it just shows all the languages and documentation, but nothing else - on a mac.

What Mac? What version of OSX? You need to be more specific. Also make sure you actually have a Mac DVD...
Mylenium

TS1702 Can I get an app saved on my computer put back onto my iphone?

Can I get an app saved on my computer put back onto my iphone?

Apps downloaded with iTunes on your computer can be installed on your iPhone via the iTunes sync process as with any other iTunes content in your iTunes library on your computer. This is selected under the Apps tab for your iPhone sync preferences with iTunes.

How many times can you clean install leopard on the same computer?

How many times can you clean install leopard on the same computer? Will the leopard dvd run out of installations and not let you install anymore?

Hi colman Prez;
Now that the funny comments have been made, I have a serious question and that why are you worry about reinstalling Leopard with an Erase & Install which is what I take that you mean when you say clean install. In actually fact there is no such thing in OS X as a clean install.
I am curious because in all the years I have used OS X, I have yet to do an Erase & Install yet.
I know with Windows that they suggest reformatting and reinstalling at the drop of a hat but that isn't true with OS X.
Allan

I can't re install apps in my new computer

Similar Messages

Maybe you are looking for