I can't re-install PSE 10 on my iMac.

I can't re-install PSE 10 on my iMac. I get errors:
Summary -------------------------------------- - 0 fatal error(s), 4 error(s), 3 warning(s) WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now. WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now. ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 ----------- ERROR: DS001: Failed to mount the disk image at /Volumes/PEPE 10 Mac/Adobe Photoshop Elements 10/payloads/AdobePhotoshopElements10_core/AdobePhotoshopElements10_core.dmg. Please verify that the disk image is not corrupt. WARNING: DW036: Payload cannot be installed due to dependent operation failure ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

Got no help from customer support:
"Contact Customer Support for further assistance."
Gordon: Yes, but both my computers are Apples
Vikas Kumar: No problem.
Gordon: Okay the MacBook version activated now. That just leaves the issue of reinstalling on the iMac. Did the error info I sent give you any clues?
Vikas Kumar: No, I checked with the serial number.
Gordon: I've started the installer again.
Vikas Kumar: Is everything okay now?
Gordon: The installer says 12% complete - 6 minutes remaining.
Vikas Kumar: Okay.
Gordon: The installer says 29% complete - 20 minutes remaining.
Vikas Kumar: Okay, Thanks for the update.
Gordon: Got the errors again. - Summary -------------------------------------- - 0 fatal error(s), 4 error(s), 3 warning(s) WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now. WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now. ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 ----------- ERROR: DS001: Failed to mount the disk image at /Volumes/PEPE 10 Mac/Adobe Photoshop Elements 10/payloads/AdobePhotoshopElements10_core/AdobePhotoshopElements10_core.dmg. Please verify that the disk image is not corrupt. WARNING: DW036: Payload cannot be installed due to dependent operation failure ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed -------------------------------------------------------------------------------------
Vikas Kumar: Sorry for the wait. Please do stay online.
Vikas Kumar: I'll be right with you.
Vikas Kumar: Thank you for your patience.
Vikas Kumar: May I know the exact error message?
Gordon: Okay, it's what I pasted above. The installer says your installation encountered errors. Please try restarting your system and installing again. Contact Customer Support for further assistance.
Vikas Kumar: Thank you for waiting. One moment please.
Vikas Kumar: Thank you for your patience.
Vikas Kumar: In this case I request you to refer for Forums.
Gordon: I'm not sure what you mean.
Vikas Kumar: I will provide you the link please post your query there adobe experts will help you.
Vikas Kumar: Please click here.
Vikas Kumar: Are we still connected?
Vikas Kumar: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Vikas Kumar: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
This chat session has ended.
Thank you for contacting Adobe.
You are not currently connected to a chat representative.
You are not currently connected to a chat representative.

Similar Messages

Can I re-install PSE 6.0 without my disc? I have serial number

Firstly, I'm aware that this software is incredibly outdated but it worked absolutely fine for my needs and I can't afford to buy a new program right now. I originally got the software from a bundle when I bought my Wacom tablet. There was a disc in the box but I have lost it. I have spent hours searching for it but I can't find it anywhere. I recently put in a new hard drive and installed a copy of Windows 8 that a friend gave me - as a result, PSE 6.0 was no longer installed on my computer. As I said, I have no disc but I DO have the serial number. Is there anywhere I can go to re-install the program? I don't believe I registered it but I'm not sure

that's not available via adobe. you can update to pse 12 via adobe or purchase pse 6 from another vendor.

Can't re-install pse 4.0

I had loaded it onto an external drive but had problems with my photos and instead of just deleting the pix, i deleted everything. When I went to re-install the program off of the cd, it gets about 1/2 to 2/3 through the install and stops. A message window appears that tells me to "insert thedisc and click OK. Well, when i do that, nothing happens. The message window stays there no matter how many times you click 'ok'. I then have to click cancel in the same window and everything just rolls back to square 1. Any ideas or solutions? Thanx, OJ

Although not designed for this issue specificity, you could try system restore to an earlier date.
Unless you have a new computer.

Installing PSE 9 on new iMac with no CD Drive.

I bought a new iMac and cannot figure out how to install a new copy of Elements 9. I have a disc that I previously used to install on my Macbook, but now I do not have a Cd drive on my new computer. Tried to transfer the software using an external hard drive but it did not work. Any help?

First of all this:
Tried to transfer the software using an external hard drive but it did not work
Did you try to migrate an installed version of PSE? If so, you have your work cut out for you before you can install it.
As for the disc, if you have access to another computer, even a windows computer, you can copy the files from the disc to something like a thumb drive and use that. If you're near an Apple Store they will sometimes let you make the copy there.

Why can't I install CS5 extended on new iMac with my serial number?

All I wanted to do was take the serial number from my CS5 extended and install PS 5 on my new iMac (they don't have disc drives anymore). My serial number however is 20 digits and it doesn't work?? It comes up shy of numbers. Can someone explain how this can be possible? I refuse to rent CS5 when I already have a lisc. Thanks.

You need to get the serial number from your Adobe account at the corporate web site, once there go to "My Products". You can get the s/n from there.
Adobe applications show you intentionally truncated serial numbers, with only 20 digits as you noted. The full s/n are 24-digits long. This is done on purpose, so as not to encourage software piracy.

Why can't I install Leopard on my G5 iMac?

I have a G5 PPC iMac running Tiger and I've just bought an Intel iMac running Leopard. I'd like to bring the old PPC machine up to Leopard but, when I try to install it, I get a message saying that "this software cannot run on this machine".
Why does this happen? Are the disks Intel specific? If so, what are my upgrade options?
Intestinal

Hi Admiral Duck: Yes indeed, the disk that ships with a new computer are machine specific. To upgrade you will need a retail version of Leopard.
Help this helps
Stedman

Had PSE 8 installed on PC Windows 7 with a catalog backup on an external drive. Now have a Mac with OS Mavericks. If I install PSE 12 or Lightroom on this Mac can I use the cat. backup from Windows or must I start from scratch

Had pse 8 on a Windows 7 PC with a catalog backup on an external drive. Now have a Mac with OS Mavericks. If install pse 12 or Lightroom on the Mac will I be able to use the old catalog backup or must I start from scratch.

If you made a full catalog backup using the organizer's backup command, and you did it to a removable drive, yes, you can restore it to the mac. A backup made on discs will not work, though.

I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS. Can it be done?

I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS8700. Can it be done? If so, how? Link to any clear cut instructions?

Hi,
You can visit Common catalog upgrade issues | Organizer | Elements 6 or later and see if it works.
You can also visit Converting a catalog from previous versions | Learn Photoshop Elements 11 | Adobe TV for visual help.
Regards
Kishan

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13.

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13

I cannot answer regarding compatibility, but there is no download available for PSE6 if you would need one for this. You might be able to copy the installation files from a disk to some other removable media that the machine accepts. Upgrading to PSE7 would not be possible mainly because Adobe does not sell older versions of their software.

Installed PSE 8 but can't open catalog :-(

I've installed PSE 8, upgrading from PSE 6. When I open the catalog it tells me that there is an earlier version catalog and would I like to make it compatible with PSE 8, to which I answer yes, I gave it a new name and clicked ok. It thinks for a long time and then I get a "not responding" message. I can't get into the organizer to do the recommendation in the book to convert the catalog. Any help greatly appreciated!

Yes, it seems like a problem with the main catalog. I haven't seen a failed conversion before that didn't write a conversion log. So there aren't many clues to go on. I have just one more suggestion -- run the utility psedbtool on your PSE 6 catalog:
http://www.johnrellis.com/psedbtool/
Because you have both PSE 6 and 8 installed, you'll have to run it specially:
1. Start PSE 6 and do Help > System Info to find the folder path of your PSE 6 catalog folder.
2. Start a command prompt.
3. Type these two commands:
cd c:\psedbtool
.\psedbtool -printVolumeTable > output.log
4. Copy and paste the contents of c:\psedbtool\output.log here.

Can I install PSE on mac osx 10.6

Can I

Well, that depends on which version you mean. You can install PSE 6 through 11 just fine. For PSE 12 the editor works but not the organizer, and PSE 13 requires at least 10.8.

Can't Install PSE 9

I've tried 3 times to install PSE 9 from new disc just purchased from Adobe. No luck. Error message: The wizard was interrupted before Adobe PSE 9 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. I have Windows 7 (64 bit). Thanks.

Hi joe,
Can you please explain at what instance is the installer failing?? Whether it starts the installation progress? Whether it goes through the stage of installing Elements Organizer or Elements STI or before even reaching these stages??
Following link is a general troubleshooting document, you might want to refer this as well:
http://kb2.adobe.com/cps/858/cpsid_85843.html
Keep us updated.
Regards,
Ankush

? help - Can't install PSE 9 on my new MAC

I can't install PSE 9 on my new MAC. Accepted PW first time but not the second.

It is prompting for your adminstrator password. Please work with your I.T. department or Apple if you need to have your administrator password reset.

Can I install PSE 11 without the Organiser as I like iPhoto?

Hi
Have just bought PSE 11, but not installed yet because I don't want PSE's Organiser as I'm happy with iPhoto. Can I just install the PSE editor, or is there an option to disable the organiser? There's no mention of giving Mac users an option in the booklet that accompanies the disc.
Thank you

yes, there should be no problem using pse 9 and pse 11 on the same computer.

Can I install PSE 10-13 Win7-8 without the Organizer (uses a lot of resources)?

Can I install PSE 10-13 Win7-8 without the Organizer (uses a lot of resources)?

You can't install them separately, but it is easy to place unique shortcuts on the desktop for organizer and for editor.
In Organizer, go to Edit>Preferences>Auto Analyzer options and uncheck analyzer and people recognition if you don't use them - may improve resource utilization.

I can't re-install PSE 10 on my iMac.

Similar Messages

Maybe you are looking for