I can't receive my orders, and I waited 30 minutes three times when dialing the support hotline and nobody picks up the phone! FYI I am very annoyed now, and thank you for coming back to me ASAP!

This is the worst ordering experience I ever come across with in my life thursfar!
I've placing an order with two iPad mini (W4*****638), and the first one was delivered to me on Monday, however, the second one never arrives. And Apple has triggered an email asking me to call the support hotline 800908988 to provide the correct address in three days, otherwise the order will be rejected and 15% charges will be applied!
The following things made me really annoyed:
1. Why did it comes in two seperate orders as oppose to one?
2. I phoned the hotlines over three times (within the office hours) and each time waited for more than 30 minutes (before my next meeting starts and I have to cut off the line) with no response! I am not exaggerating!
3. I didn't even receive an unanswered phone call, so I don't know under what grounds that it claims I provided the wrong address (given that the first iPad was delivered successfully). On that front, attitude of the DHL delivery man of the first order was very rude, and if you want to trace back
Please kindly help address, otherwise, please let me know where I can escalate this issue.
Thanks,
Shyvee
<Personal Information Edited by Host>

Not what you want to hear, I know, but this is a user to user forum. No one here has the power to help you.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
You can try calling again and if the person you speak to can't help, ask to speak to a supervisor.

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Not what you want to hear, I know, but this is a user to user forum. No one here has the power to help you.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
You can try calling again and if the person you speak to can't help, ask to speak to a supervisor.

TS3212 i tried doing this many times but the run box does not show up. ill click download but it just skips right to thank you for downloading, then i go look and itunes is nkot downloaded. i think i need the 32 bit or whatever but i cant find it.

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Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
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(105723)

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I can't receive my orders, and I waited 30 minutes three times when dialing the support hotline and nobody picks up the phone! FYI I am very annoyed now, and thank you for coming back to me ASAP!

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