I CAN'T RECEIVE THE SERVICE BOOK

hello there,,
i have tried more than service provider and always i have the same problem which is i can't receive the service book from each service provider.
does anyone faced this problem b4 ??
and what i can do ??
please help me to solve this problem
ican't use the internet and any BB service
ihave small (edge) and i am sure that the service is already activated.
best regards,,,

You do have the Blackberry Data plan right? That has been experienced befor with edge in lower case letters, but if you do have the data plan, maybe back up your information then wipe the phone and see if that helps, if not maybe one of the more knowledgable members has an idea for you.Good luck

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