I can't recognize the DVD RW Optiarc

Dear Sir,
My system can't recognize the DVD RW on my Entertainment Notebook HP Pavilion dv6815el.
I've upgrade it  to Windows 7 12 months ago, without problem, but from 5 days I've big troubles!
Maybe for some mistake, using Nero or Alcool virtual drivers,  there is an  incompatibily beetwen drivers.
Iìve  suddenly unistalled those programs, but   as in Device manager as on windows explorer I can't see it anymore
It seem to work only  fiew seconds lighting and noising,  when I load a CD or DVD,  after it stops.
I tried with  fixwin and by modifiyng regedit; now I tried your checks as suggested, but no results; there isnt!
And I can't open DVD/CD-ROM Drives find it in order to find and uninstall it..
I find only the HD drive and,  if plugged, a external DVD RW.
Also restoring  old system images, I cannot fix the big bug.
By driverwhiz I can see it;  Pls see my shots as follows:
http://i192.photobucket.com/albums/z170/pamwagner47/devices.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/scandriverwhiz.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/reg.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/reg1.jpg
At last, I can't  see, as in other models of HP notebooks, in  the bottom, under the battery,  the small screw  in order to put out or  change this Optiarc device, if damaged.
Help me please!!!!

Hi,
The easiest solution may be to run Windows System Restore.  If you have Norton Internet Security installed, you will need to disable Nortons Tamper Protection as shown in Step 2, on the link below.
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20091112171719EN&ln=en_US
Once you've done this, shut down the PC.  Windows System Restore is usaully best run in Safe Mode.  Tap away at f8 as you start the PC to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  When this has loaded, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point before the problem occured and then proceed with the restore process.  Windows will reboot as normal.
If this doesn't work or you do not have a restore point earlier than the problem, try the automated fixit from Microsoft on the links below.
Windows 7
Check if the drive is now working.
If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager.  Click to open the IDE ATA/ATAPI Controllers.  Right click on the first channel and select uninstall.  Do not delete drivers if asked.  When uninstalled repeat the process for each channel.  Also if an ATA controller is listed, right click and uninstall this, again not deleting drivers if asked. Then open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.
Reboot the PC and let Windows reinstall the devices.  Check the drive again.
If it still isn't working, run the automated fixit from Microsoft on the link below again.
Windows 7
Next, from the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
Hope this helps.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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