I can't redeem my iTunes cards

I can't redeem my I tunes cardes

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

Similar Messages

  • HT201209 can you redeem a itunes card purchased in the states in canada

    Can you redeem an itunes card purchased in the states in canada?

    No. You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

  • If I live in Canada for part of the year and the US for the other part, how can I redeem different itunes cards?

    I Live in Canada for part of the year and the US for the other part....how can I redeem giftcards fro one into the other?  can I create a new apple ID for in the States to redeem my giftcards?

    Click here and ask the iTunes Store staff to zero your account balance.
    (121212)

  • I can't log into my iTunes account. I logger out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. Now when i press sign in and then choose existing Apple ID, nothing happens

    I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

    I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
    iPhone 5s, iOS 8.3

  • HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?

    HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?

    You cannot.
    Gift cards are country specific

  • I'm trying to redeem an itunes card and it gives me an error message - an unknown error occurred (-1202) try again later. I've tried for several days now.  What can I do?

    I'm trying to redeem an itunes card and it gives me an error message - We could not complete your itunes store request. An unknown error occurred (-1202).  Please try again later.  I've tried several days now.  Any idea what i need to do?

    Chrisj4203, thank you for your kind answer.
    I have done a lot of restores to the Iphone, and resets also.
    I;ve done holding both buttons as you sugested, but there is no signal appearing.
    I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
    I don;t knoe what todo.
    I have been trying for more than one mont.
    I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me.

  • Actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
    On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store.

  • What can i do if i cant redeem my itunes card. It shows there "not properly activated"

    I tried to redeem my itunes card. it shown "not properly activated". What should i do?

    If the store that it was bought from is close by then you could try going back and asking them to activate it properly. If it's not, or if they can't/won't, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I can't insert the iTunes card at the redeem

    I can't insert the iTunes card in the redeem why ?
    Before I insert but now there's message said I have to support apple store why ?
    W

    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201195 Who can I call about getting help with redeeming my iTunes card?

    Title is pretty self explanatory: Who can I call about getting help with redeeming my iTunes card?

    There isn't a phone number for iTunes Support, you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT204406 How can I subscribe to Itunes Match redeeming from itunes card instead of using credit card?

    How can I subscribe to itunes Match redeeming from itunes card instead of using credit card?

    Do you have another device (eg a computer) that also contains your music? If so, yes, you can turn off iTunes match and sync everything with a cable. Do you tend to buy new music from downloads or ripping CDs? If downloads, you can turn on "download purchases automatically" on the phone to make them available to you there, once you've cable-synced your current library. If CDs, you would have to manually sync with cable (or over local wifi) each time you add a new CD.
    Matt

  • So i redeemed an itunes card and it doesnt let me donwload what i want to download. it asks me for my security questions but i forgot the answers can you help me on what to do please?

    I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I can not activate a ITune card. I went to Redeem, introduce the code and doesn´t work. I´m realy desappointed.

    I can not activate a ITune card. I went to Redeem, introduce the code and doesn´t work. I´m realy desappointed.

    Hey there EGARAY,
    It sounds like you cannot redeem your gift code to your iTunes account. The following article may help you get that redeemed, or point you in the right direction if you are unable to:
    If you can't redeem your iTunes Gift Card or code
    http://support.apple.com/kb/HT6021?viewlocale=en_US
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • How can i use my itunes card that i redeemed without my credit info  _HELP_

    I have an old account with my credit card nfo, which I lost long ago. But i redeemed an itunes card $15. and i cant download or make any purchase without confirming my 3 cc security code. Is there a way i can close the payment method and just use my itunes card.
    Note: I already reedem my itunes card already in my account ....

    If you can't delete the CC, then contact iTunes
    Apple - Support - iTunes - Contact Us

  • I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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