I can't register my product

i can't register my product
When i try input serial nuber from software license sertificate (nov 2011) i recieve "serial number invalid"
For example Product Premium CS 5.5

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

    I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

    My guess is that you won't be able to do much if you threw away the serial number before using it.  The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
    Beyond that you need to resolve serial number issues with ASdobe Support directly.  Here is a link for chat:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I can not register this product with the code supplied? [was:Photoshop]

    I can not register this product with the code supplied?

    Welcome to the forum.
    Along with Trevor's important questions, I have a few more, please:
    Did you buy Ps directly from Adobe (the Adobe Store), or from a certified reseller, such as directly from Amazon?
    Did you buy Ps with physical media, or as a download?
    If the former, did you get the S/N from the envelope that the media came in?
    If the latter, did you get the S/N directly via e-mail from Adobe?
    Do you get any error messages?
    If so, what is the exact text of each one?
    When you say "register," do you mean Activation, or actually registering with Adobe?
    Good luck,
    Hunt

  • I can't register my products.

    I have a creative cloud student subscription which is valid for a year.
    I have also the serial (which I can see in my adobe subscription page), but still I can't register the products I have uploaded from the cloud.
    It says that my serial isn't correct, although I've cut and pasted it from my adobe page!
    I only get to use trial versions, which are valid only for 7 days now.
    What is the problem? :/

    I just tried to use in design, and it asks me to sign in with my adobe id.
    And when I try to sign in, it asks me to give a serial.
    With illustrator I have no problem, but photoshop, indesign and dw don't work ok.
    Should I just remove those and upload them again?

  • Hi, I bought Adobe Acrobat XI Pro with 19 digi numbers but I can't register the product

    Hi, I bought Adobe Acrobat XI Pro with 19 digi Serial numbers but I can't register with the numbers

    See this Help page:  http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Can't register new product

    i won a new ipad mini and i would like to register it but i don't have a proof of purchase since i didn't buy it i just won it through a contest. How do i go about registering my new product?

    It is not necessary to register the product for warranty coverage,
    Do I need to register my Apple product?
    Barry

  • My laptop had to be reloaded and I can't register my product now

    When I enter my product serial number, the error message tells me the product has already been used and can't be used a second time. I'm using the same computer, but I had to have a factory reset so I'm stating from scratch! How do I load PE 12 when the site doesn't let me get past the initial serial number entry?

    Which OS X is installed on your Mac ?
    Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
    Troubleshooting advice can depend on that information.

  • I can't register my product: Design and web premium CS6

    I installed Design and web premium CS6 today. I started a program and then I got the message that I had to register, but the links shown didn't work... I registered via adobe product registration page but now I still get these wornings every time I start a program. What do I have to do to get my product registerred?

    Aaltje-Marie Creative Suite 6 is registered when you activate your software.  Please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to verify the serial number has been registered under your account at http://www.adobe.com/.

  • I bought creative suites over 3 years, but now cannot update and registered in my account, the error massage are:This serial number has already been registered. Products can only be registered once.

    i bought creative suites over 3 years, but now cannot update and registered in my account, the error massage are:This serial number has already been registered. Products can only be registered once.

    The message is correct.  You can only register a product once... there is no need to register again after you do it the first time.  You can re-install and activate with the serial number, but there is no need to re-register.

  • Can't register premiere elements 13

    I am connected to internet. Chat was incredibly unhelpful. I can't register the product, message says I'm not connected.

    Hi Rich,
    Kindly try the steps mentioned in the link below to register your product:
    Adobe - Product Registration Options
    Thanks,
    Atul Saini

  • I can not register my old version CS on my new Windows 7 computer

    I had this version CS since I took a class at the local coollege. Then I had Windows XP.  Now I have Windows 7 in a new machine. The windows program includes the ability to run OLD program for Windos XP on this Win 7. Howeve,r I can not register the product automatically and by phone there is no help. The program will run OK but I only have 28 days before it stops working.  HELP

    I don't know if you can use the special version of CS2.  Apparently you need to follow the instructions very carefully.
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Register the product on someone else then the buyer

    Hello! I want to buy Photoshop Elements for my daughter. If I buy it in my own name, with my Adobe login, will the product automatically be registered on me or can I register the product on my doughter? //Åsa

    Giving away / Selling your Mac / Resetting  the computer to  factory condition
    http://support.apple.com/en-us/HT201065
    http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

  • Register the product

    Hi everybody
    could you pls help me & tell how can I register my product for example 3745 router in cisco site & find out that this product is a valid one.

    Check out this URL
    http://www.cisco.com/public/scc/
    Please rate helpful posts.
    Thanks

  • How can i get a print of all my registered apple products?

    How can I get a list of all my registered Apple products so I can print and keep on hand?

    http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do

  • I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC and have already registered the product; how can I now download it? I have tried loping on the web and no luck! Please help me!

    I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC desktop and have already registered the product; how can I now download it? I have tried looking on the web and no luck. Please help me!

    You don't need a CD to download anything; just download & install the trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, then activate it with your serial number.

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