I can't reinstall any purchased Adobe PSe programs. No records!

Recently after losing most of my things in fire I'd purchased & installed PSe11, I've been reinstalling programs succesfully until all I could find filed away is my PSE 7 product key but nothing since. There is no record of ANYpurchases in my ADOBE ID Record, not even PSE7? Why is there no record of my products? How do I get it all back? If the answer is 'pay hundreds of dollars' to re-purchase, I'd rather go with Picasa. Please Help

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html
p.s. if you had home owners or renters insurance, your software loses are probably covered.

Similar Messages

  • I can't play any purchased movies. Sounds like it is the 6.0 update. So what is the fix? Am I just stuck not being able to use my Apple TV until...?

    I can't play any purchased movies. Sounds like it is the 6.0 update. So what is the fix? Am I just stuck not being able to use my Apple TV until...?

    Sorry I can't help but I have potentially a similar problem.
    We have an Apple TV 3 and after the most recent software update (potentially coincidental timing), our purchased movies & TV shows will no longer play for our US account. We can play previews but that's it. We also tried renting a new movie but that didn't work either. No error messsage, just select play, it thinks about it, then returns you to the same screen again.
    Any help greatly appreciated.
    Thanks

  • HT2589 My account is blocked out. I registered my account for Russia because there was no that option for Ukraine. And now I can't do any purchasing, because apple store want's another payment option. What should I do? Ps my friends here has such a proble

    My account is blocked out. I registered my account for Russia because there was no that option for Ukraine. And now I can't do any purchasing, because apple store want's another payment option. What should I do? I have many apps on my account but I can't do even updating.  Ps my friends here has such a problem too

    Ukraine is there. It's been there for a while. I even see it now.

  • I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now

    I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can't make any purchase from the AppStore even if it is free ,

    Hey There
    Can't make any purchase from the AppStore even if it is free ,It always tells me error has occurred. This happens since I upgraded to Mavericks,, Could you please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I'm apple user. some one has hacked my user ID profile & has changed my security questions. Also hacker has give rescue email , which is absolutely unknown to me.Resultantly i can't make any purchase from apple. How apple can help me. Thank

    I'm apple user. some one has hacked my user ID profile & has changed my security questions. Also hacker has give rescue email , which is absolutely unknown to me.Resultantly i can't make any purchase from apple. How apple can help me.
    Thanks in anticipation.

    You will need to contact Support in your country to get the security questions reset (these are user-to-user forums) : Apple ID: Contacting Apple for help with Apple ID account security (if your account's password has been changed then they should also be able to reset that for you)
    When they've been reset you can then use the steps on this page to change the rescue email address to an account that you have access to, for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • I have forgotten my alternate email address and security questions, and i can't make any purchase of games from the app store, but i have already use my itune gift card, how?

    Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87468)

  • IPhone 5s : I can't make any purchases

    I Make a purchase and download the game. The mail that I paid never came. Now my card is declined. now I can't do anything. Not even updates in apps. I try anything. Please help!!!

    The card is valid and I check my account settings. I paid another apps
    before without problem. When I switch my phone ( from 5c to 5s ) I can't do
    any purchase.
    Στις Κυριακή, 29 Ιουνίου 2014, ο χρήστης Apple Support Communities Updates <
    [email protected]> έγραψε:
                     You received a reply       *ckuan
    <https://discussions.apple.com/people/ckuan?ac_cid=op123456>* has replied
    to your question. You can view the full discussion
    <https://discussions.apple.com/message/26212884?ac_cid=op123456#26212884>
    in Apple Support Communities.            iPhone 5s : I can't make any
    purchases
    <https://discussions.apple.com/message/26212884?ac_cid=op123456#26212884>
    You need a valid credit card info linked to your Apple ID.
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action
                Correct Answer
    <https://discussions.apple.com/email/thread/6423872/correct/26212884> Helpful
    Answer
    <https://discussions.apple.com/email/thread/6423872/helpful/26212884>    Use
    the buttons above to tell ckuan and the rest of the community if this reply
    solved your question or helped you get closer to finding a solution.   To
    reply to ckuan, go to the discussion
    <https://discussions.apple.com/message/26212884?ac_cid=op123456#26212884>
    in Apple Support Communities.        You are receiving this email from
    Apple Support Communities. You can change your email preferences in your Apple
    Support Communities Profile
    <https://discussions.apple.com/user-preferences!input.jspa>.   TM and
    copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.   All
    Rights Reserved <http://www.apple.com/legal/> | Privacy Policy
    <http://www.apple.com/legal/privacy/> | Terms of Use
    <https://discussions.apple.com/docs/DOC-5952> | Apple Support
    <http://www.apple.com/support/>
    >

  • I can access iTunes Store but I can't access any purchased content

    Is itunes having problems? Can't access any purchased content

    Temporarily disable any security software on the computer and try again.

  • TS3297 My apple ID locked & I can not make any purchase

    My apple ID locked &amp; I can not make any purchase. I forget my answers of security questions

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can't I down load adobe reader program?

    I can not down load the adobe reader program? Why???????

    You could try using a different browser, and see if you still are unable to download.
    When you go to http://get.adobe.com/reader/ and try to download, do you see an error?
    Could you share some details about the errors you see, and some details about your computer and browser.

  • I have Lightroom 5 from an online update to LR4. My computer is ill and needs a system wiope and re-installation of programs. Can I reinstall LR5 through Adobe after the wipe

    As stated I operate LR5 as an update from LR4.  LR 5 was installed as an downloaded update from Adobe ( via an amazon purchase )
    My laptop is ill having nearly filled my HDD.   I need to wipoe my HDD and begin again to gain some storage.  Is there any way I can re-install LR5 from ADOBE as part of the original purchase agreement ?
    Many thanks
    Brian Mordew

    You can download thru the following page and use your serial number to activate it...
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • Can't reinstall Acrobat in Adobe CC

    Acrobat XI Pro was crashing repeatedly on start up. Eventually would not open - uninstalled it.
    Now when I go into Application Manager, I can not reinstall it, it says that Acrobat is 'up to date'... but the application is not even on my Mac any more (OS X 10.6.8).
    Also, I can't get the CC Desktop App to even install - it won't get past Adobe App Manager, that opens up and installation seems to falter.
    Now when I go into Application Manager, I can not reinstall it, it says that Acrobat is 'up to date'... but the application is not even on my Mac any more (OS X 10.6.8). Also, I can't get the CC Desktop App to even install - it won't get past Adobe App Manager, that opens up and installation seems to falter.

    I have now managed to get rid of all traces of old Acrobat install (had to run the uninstall again), but teh issue with CC manager is still not fixed.
    The Adobe Creative Cloud Desktop app will NOT install. I download it, launch the installer, it initializes ... then it simply opens up the existing/old AAM and stops. I get no install, no CC icon in teh menu bar, no CC in preference panel.
    The above link you sent is no use because it assumes I have the Adobe Creative Cloud Desktop app already.
    Please advise how can I get this installed so I can accurately run the entire suite of software I am paying for?

  • How can I reset my security questions in my apple account because I forgot my answer and I can't make any purchases please anyone help

    I'm am have trouble with my security question I can't remember my answers and it is not allowing me to make any purchases ,Is there a way to reset the security questions ? Please help ;(

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • Can u reinstall a purchased app without having to pay for it again?

    Is there a charge to reinstall a purchased app that was accidentally deleted?

    You can install purchased apps again for free as long as you use the same Apple ID that you bought it with and as long as the app is still available in the app store.

Maybe you are looking for