I can't remember my answers for the security questions

I already redeemed my $25 gift card in the App Store and when I tried to buy something, it asked me the security question. The problem is that I already forgot my answers to the question

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

I want to purchase an app on my iPad and I can't remember my answers for the security questions

How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?

http://www.apple.com/emea/support/itunes/contact.html

HT1918 Can't remember my answers to the security questions

I have money on my Apple ID but I can't seem to remember my answers to the security questions. I really don't want to lose my money so can you please help. Thx!

Click here and search the article for '2 out of 3'. Follow the instructions.
(73913)

HT5312 I can't get my answers for the security questions

Hello
Please, how can I get answers for the security questions

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92728)

I can't remember my answers for my security questions

I need these answers for the security questions

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

What do you do if you can't remember your answers to the security questions, but everything else matches?

I can't get into my iTunes account! My username and password match, my telephone number and address matches, but I can't remember those security questions!! What can I do?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93393)

HT4759 I can't remember my answer to the security question and I need to reset my apple id password

hi I have tried to reset my password and cannot do it. I can't remember what date of birth I used (I don't usually use my real one) and when I tick the option to send an email to my address, I can't receive the email because I can't log in to my apple id

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

Can't you try the email option instead?

What do I do if I can't remember the answers for the security question?

What do I do if I can't remember the answers for the security question?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96541)

HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

I do not remember my answers to the security questions and when I go in to manage my account the questions come up. There is no place for me to retrieve the answers to get in.

I do not remember my answers to the security questions and when I go in to manage my account the questions come up. There is no place for me to retrieve the answers to get in. What do I do.

That's because you never registered a rescue email address. The only way to resolve this now is to contact iTunes Support. They are the only ones that can help.
http://www.apple.com/emea/support/itunes/contact.html

HT2589 I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I don't remember the answers for the security questions

i don't remember the answers for the security questions. It keeps asking for my favorite teacher, my firsr car and my least favorite job but I dont know what the answeres were for them. I havent even owned a car or had a job yet. Im very confused!

Call the support number for your country from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT201303 I can not remember my answers to my security questions. Where do I get help?

I can not remember my answers to my security questions. Where do I go for help?

Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT5312 Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

If you can't remember your security questions / answers go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers. You should get an eMail reply over the next 24 hours.

I can't remember my answers for the security questions

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