I can't remember my apple id or password that was used to start my ipad
i am trying to reset my nieces ipad but we cant remember the apple id or password that wasd used to start it up when we 1st got it,how do we bypass this or reset it?
You can't bypass it and you can't reset it. You will have to have that ID and password in order to proceed.
Similar Messages
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i tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC
If you don't have the Apple ID and password, how did you get Mountain Liomn in the first place? Without the Apple ID and password, you'll need to buy it to download it.
Mountain Lion -
How can i activate without previous owner's apple id and passsword or bypass activation so i can use it??? Please Help...???
Hey IROCZ,
Thanks for the question. The following resource may provide a solution:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks,
Matt M. -
I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
even do i use the same apple id and password that i use for itunes.
Hi peacegraffiti,
Thank you for using Apple Support Communities.
I understand you are having difficulties restoring your new iPhone from a previous iCloud backup. The following article provides information to help restore from an iCloud backup.
Get help restoring from an iCloud backup - Apple Support
Cheers,
Jeff D. -
my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!
Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
Have you tried to sign on with your Apple ID and password?
Was it online prior to this incident happening?
GB -
Forgot apple id that was used to set up iPad
I forgot the apple id that was used to set up my iPad
You have encountered Activation Lock which is an anti-theft feature. Without the details, Apple ID and Account Password, you will never be able to use the device.
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iPhone 6 (iOS 8.1.2) My wife and I were able to log into iCloud when we bought and activated the phones. In the last 2 days, we have not been able to do so. Have reset the password 3 times. Can get into iTunes and iCloud via MacBook Pro. Every attempt to log in via iPhone we get a message saying the password is incorrect. I noticed someone else had a similar problem about 1 hour ago. Apple support's answer did not fix the problem for them.
have you managed to fix that? i'm facing the same issue on iPhone 6 (8.1.3)
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Ihave forgot my password to my account. ( I set a new one up to do this). When I go on to retrieve my password, it mails it to an email address I can no longer get to. I always use the same combination of passwords, so I know it is something simple. I am trying to get to my iCloud account and retreive my apps for my iPad.
If you can verify the serial number of an apple product registerd in your name, and can verify your apple id, and possibly some other info (credit card on file is a good one) you can call 1-800-APL-CARE. The tech should be able to verify this info, and if so can transfer you to account security.
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i dont remeber my apple ID and password that was used to set up this iphone
Go to this web link, and click on forgot password https://iforgot.apple.com/password/verify/appleid
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Can't remember my Apple ID but nothing is sent to my email address.
Can't remember my Apple ID or password. I answer a few quick questions, request that instructions to reset my Apple ID and password be sent to my current email address but nothing is sent by Apple.
What am I doing wrong?Laura ...
Try here > Rescue email address and how to reset Apple ID security questions
but nothing sent by Apple
Check your junk mail folder just in case. -
Someone else set up my iTunes account for me and I can't remember the Apple ID, the Password, or the name he put under it all. How do I get back into my iTunes account???? Or at least a number to call to get back???
Go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the alternate ID.
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HT201354 my ipad is locked and I can not remember my icloud id or password to reopen the ipad
my ipad got locked and I can not remember my icloud id or password that is needed to reopen it. i know my apple id put that does not help. Where can I find my icloud id and reset password
Try here: http://iforgot.apple.com
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I can't remember my apple id and apple can't find me if I create a new apple id what happens?
My daughter can't remember her Apple ID and for some reason Apple can't find her ID. It's suggesting she create a new Apple ID if she does that what happens? She's worried she will lose the items she has purchased. Oh and somehow her IPOD touch 4th gen got linked onto her sisters account so it doesn't show the username unfortunately when you try to purchase something. I can't find where I wrote all this down either
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If y can't find the old ID/password then you are limited to the things yo can do with items purchased with the account. Like not being able to update apps and transfer purchases. -
I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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