I can't remember my iphone password and it's closed me out.  How do I reset?

i can't remember my iphone password and it's closed me out.  How do I reset?

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Similar Messages

  • I have forgotten my iphone password and have now been locked out hoe do i reset the phone, i have forgotten my iphone password and have now been locked out hoe do i reset the phone

    i have locked myself out of my phone it has promted me to connect to my itunes account witch i have done however it doesent tell me how to reset it just tells me i need to unlock the phone before i can back it up. How do i unlock the phone without a pin number

    If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
    See Here  >  http://support.apple.com/kb/HT1212

  • Ai changed my email for my apple id, but i can't change my iCloud ccount because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    i changed my email for my apple id, but i can't change my iCloud  account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have an Itel based iMac on which I created a Wifi network using Airport. My iPhone5 uses the Wifi on my iMac and still works.My problem is that I can't remember the Wifi password and it is not in my Keychain.

    I have an Itel based iMac on which I created a Wifi network using Airport. My iPhone5 uses the Wifi on my iMac and still works.My problem is that I can't remember the Wifi password and it is not in my Keychain. What can I do so that I can connect other devices to my Wifi?

    Read the router's user manual on how to change your password.
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  • My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

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  • I can't remember my iPhone password

    Iphone is disabled, and I can't remember my password.

    Then you'll have to force the phone/touch into recovery mode & restore it:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • My daughter can not  remember her ipod password and it has been disabled, what can I do

    My daughter put in a new password and  can not remember it.  She has tried multiple times to log back in but now it states it is disabled and to go to itunes.  Any suggestions to how to open her ipod?  She does not have her own itunes account and uses mine and my husbands.. will this be an issue

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         

  • I forgot my password and now i'm locked out. how can i fix this problem?

    i forgot my password and now im locked out. how can i fix this problem?

    Here is what you can do straight from Apple
    http://support.apple.com/en-us/ht1212

  • I have been trying for 8 days and I can't remember my security question and it won't send me a email to reset! What do I do?

    Help me please I need my account opened ASAP!!!!

    Hi shineypence,
    If you set up a Rescue email address:
    Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
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    Cheers,
    GB

  • TS2446 I can't remember the answers to my security questions... How do I reset those answeres?

    I can not remember what the answeres to my security questions. How do I reset them or get the asserts emailed to me?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I can't remember the restrictions password and have 8 failed attempts.

    How can i reset my restrictions password?

    You cannot reset the password.  There'd be no purpose to having one if you could. 
    You will need to restore your phone as a NEW device.

  • Can't remember my iphone password - what do i do?

    I input a new password in my phone. When I went to open it up later the new password did not work. What do I do?

    http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

  • HT4059 I can't remember my security questions and when I click on email mail me to reset, I never receive the email Help!

    When I go to buy a book it asks for security questions that I have no idea what the answers are.  When I ask for a reset to be sent to my email I never receive the email!  Help!
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    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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