I can't remember my passowrd for the security slide screen

how can i retrieve or reset my screen unlock password?

You must connect your iPad to your computer running iTunes and restore the iPad. You can recover your data from a previous backup and you can download all previously purchased apps without paying for them again so long as you use the same Apple ID that was used to purchase or download the apps in the first place.

Similar Messages

  • I want to purchase an app on my iPad and I can't remember my answers for the security questions

    How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?

    http://www.apple.com/emea/support/itunes/contact.html

  • I can't remember my answers for the security questions

    I already redeemed my $25 gift card in the App Store and when I tried to buy something, it asked me the security question. The problem is that I already forgot my answers to the question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1918 Can't remember my answers to the security questions

    I have money on my Apple ID but I can't seem to remember my answers to the security questions. I really don't want to lose my money so can you please help. Thx!

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (73913)

  • HT201303 what do I do if i can't remember how I answered the security questions?

    What do I do if I can't remember how I answered the iTunes security questions?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    And/or see the More Like This section on the right.

  • HT5312 I can't get my answers for the security questions

    Hello
    Please, how can I get answers for the security questions

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92728)

  • I can't remember my answers for my security questions

    I need these answers for the security questions

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • What do you do if you can't remember your password for the auto updates?!!

    I see no way to upgrade my browser without going through the auto updates section and I can't remember the password!!

    Should be the same as your log-in password.

  • What do you do if you can't remember your answers to the security questions, but everything else matches?

    I can't get into my iTunes account! My username and password match, my telephone number and address matches, but I can't remember those security questions!! What can I do?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93393)

  • HT4759 I can't remember my answer to the security question and I need to reset my apple id password

    hi I have tried to reset my password and cannot do it. I can't remember what date of birth I used (I don't usually use my real one) and when I tick the option to send an email to my address, I can't receive the email because I can't log in to my apple id

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I can't remember my password for the exchange account

    I received my new phone and thought I had my exchange password at home, but can't find it or remember it.  How do I reset or do I need to take my phone into the store?

    Contact your IT dept. or delete the account on your phone. The Apple store can't help you.

  • Can't even hit agree for the security agreement

    I have downloaded the Itunes software, but I can't even sync anything to my new Ipod nano because I can't even agree to the software license agreement! There is no scroll bar on the bottom of my screen when I look at the software license agreement page, so I can't scroll to hit the button on the right, bottom of the page to agree to the terms of the software agreement. So by not being able to do that I can't sync my ipod. Can anyone help with this?? Thanks soooo much!!!

    Open the Control Panel, click on Displays, and increase the number of displayed pixels.
    (27347)

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

    I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

    Can't you try the email option instead?

  • For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.

    For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.I think they are sending it to my apple email [email protected] which I can't access as they are telling me my password is wrong and send me an email message to this email address which I cannot remember the password for. I am in a vicious circle.Support have emailed me and stated they can't change it?!

    Sign in at http://icloud.com with the new ID and password and confirm that your data is still all there.
    Then sign out in System Preferences>iCloud then sign back in with the new ID and password. Your data will disappear from your Mac when you sign out, but will reappear when you sign back in.

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