I can't remember my password and I think I have locked myself out.
I was sick for several days and was on medication that made me forgetful. I tried to log in to my email account and I think I used several different passwords because I could not remember mine, or I typed in errors. Now I am not able to log in and get my emails since October 23 or 24. I need to get my emails, and I need to reset my password.
Contact your email provider about resetting your password. Thunderbird has nothing to do with administering email passwords.
Go to your providers help page and look for a link to to reset your password.
Similar Messages
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How do i fix my ipod if i can not remember my password and i do not have wi fi
If you have a passcode to the screen lock that you've forgotten, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
BTW, this forum is for questions about the Communities themselves. You'll be more likely to get a quick and helpful answer if you post in the forum dedicated for your product. It's also ineffective to mark your own post as "correct" when you're still waiting for assistance, as people will see that the question has been marked as answered and normally just skip your question.
Regards. -
I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!
You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?
Hi karen615,
Welcome to the Apple Support Communities!
If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article.
If you forgot your Apple ID password - Apple Support
Best regards,
Joe -
I can't remember my password and it said to nonnect to itunes but i have never synced my phone on a computer before so am i not able to get my phone password?
If you can not supply the password then you will have to restore
iOS: Unable to update or restore -
HT5621 I can't remember my password and my yahoo mail is not working and I can't open my store
I can't remember my password and my yahoo mail is not working and I can't open my store
What do you mean your Yahoo mail isn;t working? If you are talking about it not working in the mail app, remove your account from Settings > Mail, Contacts, Calendars and add it again. Then follow the instructions here to recover your Apple ID password.
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I can't remember my password and my birthday is saying incorrect to authenticate my identity. How do I access my account?
No matter what I enter it will not give me information to reset my password. Is there a number to call?1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes. The computer she last synced to has crashed. How can I unlock this ipod?
The device will have to be restored but without the last computer it was synced to, that's not a possibility.
Take the iPod to an Apple store or Apple certified repair shop.
You will need a computer in order to sync, restore, and update the iPod in the future.
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
From here: iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
I have locked myself out of the administrative password which does not allow me to install the new 10.6 operating system. What can I do?
THANKS!See Here for Backup / Cloning...
SuperDuper http://www.shirt-pocket.com/
CCC http://www.bombich.com/ -
Can anyone out there help me!!! I have locked myself out of my phone. It is an iOS 4 Not the 4s, I have used everything I can think of for the passcode but nothing works so far!!! I was directed to iTunes but now there what am I supposed to do to find/change it??
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software. -
I can't get rid of my old Apple ID as I have synced my new phone to the same computer and backed up from the prevous iphone contents. I can't remember the password for the account and I no longer access that email account. HELP!!
Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG -
My cousin wants to open her phone 5s but she cannot remember her password and she doesn't want to lose everything on it. She didn't sync it to any computers or have an icloud account. What should I do?
If she cannot remember the passcode, then she has to restore the device. If she did not backup the phone before this, she will lose all of her content. The only chance would have been if she had synced to a computer, but you say she did not.
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Can't remember iCloud password and don't have access to that email how do I reset it?
I have just got a iPhone 5 and I'm trying to transfere all iTunes and apps from my iPad to my new phone. I have managed to update all onto iCloud but I can't remember my iCloud password and don't have access to the email I used to open it, which means I can't download any of my apps or tunes onto my new phone. How can I reset my iCloud email and password without losing all my apps and tunes. Thanks matty.
Hopefully you set up your security questions. Here is information on Apple ID: If you forget your password and how to recover using your security questions.
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i
Hi bertram.thoninh,
Thanks for visiting Apple Support Communities.
This article can help with resetting your password and security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy
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