I can't remember my password and it said connect to itunes but i have never put my phone on the computer what do i do?
I can't remember my password and it said to nonnect to itunes but i have never synced my phone on a computer before so am i not able to get my phone password?
If you can not supply the password then you will have to restore
iOS: Unable to update or restore
Similar Messages
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how can i disable my iphone and it says connect to itunes and it isnt working??!? and the iphone isnt in service??
How can you disable it?
Well anyways, sounds like it's in recovery mode. You'll need to perform a restore through iTunes on the computer. -
my youngest kid found oldest kid ipod and entered wrong password to many times and now it says it is disabled and i need to connect to itunes when i do it tells me i need to unlock the ipod and it wont let me what do i do
Connect the iPod to yur syncing computer and restore the iPod via iTunes.. If it asks for the passcode and you can't enter it, place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
please help it came upto £50 worth
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
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I got a new iphone and entered all my new information, but when i plugged my new phone into the computer with all my old information, it synced that information onto my new phone. is there any way to reverse it?
While that may work9I do not think it will) with iTunes purchased music it will not work for other music.
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one of those discussed here.
Copy music -
I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!
You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
HT5621 I can't remember my password and my yahoo mail is not working and I can't open my store
I can't remember my password and my yahoo mail is not working and I can't open my store
What do you mean your Yahoo mail isn;t working? If you are talking about it not working in the mail app, remove your account from Settings > Mail, Contacts, Calendars and add it again. Then follow the instructions here to recover your Apple ID password.
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I can't remember my password and my birthday is saying incorrect to authenticate my identity. How do I access my account?
No matter what I enter it will not give me information to reset my password. Is there a number to call?1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
My iphone is locked by a password that I do not remember. I have never sync my phone with my computer. What can I do to reset my phone?
See: http://support.apple.com/kb/HT1212. If you have not backed up your iPhone to either a computer or iCloud you will reset the phone to a New state.
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I want to update my cellular plan on my iPad and I don't remember my password and when I asked to reset it. It never sent me an email
Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden -
i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???
See here
http://support.apple.com/kb/HT1212 -
I have upgraded my ipad2 to the latest ios. shortly after this message came up: "ipad is disabled, connect to itunes". I have never synced my ipad2 to itunes and don't have any backup. Is there any way to bypass this without restoring the device? I have many articles on "iAnnotate" that can not afford to loose.
You can't bypass it, you will need to connect iPad to a computer's iTunes, and you may need to put it into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad, which will remove all content from it.
You haven't been backing up to the cloud either, and/or keeping copies of important documents/files elsewhere e.g. on your email account, Dropbox etc ? -
I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac? I will go to court over this to prove it is my phone. I just can't lose this information. Please, Please, Please, help me. I will mail the phone in to apple store if that will help.
LeslieKyderbylove wrote:
I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
Turn your phone off, then force it into recovery mode & restore it:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
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