I can't remember my password to unlock my ipod but itunes won't recognize it?

I can't get my ipod unlocked and itunes wont let me do anything till it is unlocked what do i do???
It is telling me on the ipod that it is disabled and to connect to itunes so im stuck on what to do!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • HT4113 what if I can't remember my password to unlock my phone?

    what if I can't remember my password to unlock my phone?

    Options for when an iOS device gets locked because of forgotten password [post by The Huntress] - https://discussions.apple.com/message/18206920

  • Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road.

    Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road while driving. For that reason, I'm also not interested in adding in headphones or additional devices that have the desired button functions. Going both forward and back would be great but I would be pleased just to have a "sight-free" way to go forward.
    I've seen some mention here and there about ways to maybe change it so the volume buttons change tracks and holding the volume buttons changes the volume... but I don't know what's involved in that or if its even possible/recommended for a new 5th gen iPod. I think its a great device but its sadly lacking in music oriented functions and features... which is disappointing since music is why most people would bother getting one instead of some other "iDevice" :/

    Given that you cannot do what you have asked for, perhaps you simply need to find another solution to your root problem.
    Presumably, you want to skip to the next track because you don't want to hear the current one, and that is because...
    You don't like it.
    You've heard it recently and don't want to hear it now.
    Simply don't want to hear it at this time.
    For problem number 1. Don't put it on the iPod in the first place. (I know, obvious answer!)
    For problem number 2. How about playing from a Smart Playlist (initially created in your iTunes Library) which has only songs you've not played recently?
    For problem number 3. Hhhmmm! Create alternative Playlists for use in the car.
    As for going back to the start of the "now playing" track.... Well, if your Playlist has only songs that you really, really want to hear, then you'll be looking forward to that rather go back to the beginning of the current song.
    I'm not trying to be prescriptive, just giving you food for thought.
    (They are all cheaper options than buying a car which can control the iPod from the steering wheel.)

  • HT1212 I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I can't remember my password and it said connect to itunes but i have never put my phone on the computer what do i do?

    I can't remember my password and it said to nonnect to itunes but i have never synced my phone on a computer before so am i not able to get my phone password?

    If you can not supply the password then you will have to restore
    iOS: Unable to update or restore

  • I signed into iCloud with an email account that I don't have now and can't remember my password changed it with apple but forgot about iCloud aim changing my phone over to virgin but can't back up my stuff. Is their anyway I can change iCloud email at all

    Hi
    Can anyone help me I signed into iCloud with an email address that i can't use now I have forgotten the password I used have tried all the ones i would normally use. The problem is i am changing my phone to another provider but need to back up my stuff. Is their anyway I can change the email address? If I can't will I loose all my stuff of my phone it is an iPhone 4s
    Thanks

    Is your phone signed into an old iCloud ID ("email address") and you need to change it to your current ID?  Is so, there is a way around this.
    Otherwise, you can either try resetting your password at https://iforgot.apple.com or by contacting Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or you can back up your phone to your computer instead.  To do this, connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases.  Then go to File>Devices>Back Up.

  • TS3694 Hi,  just tried to do the latest update for my iPhone. Unfortunately, all I have now is a screen telling me to connect to iTunes. I've done that but iTunes won't recognize my device. Can you advise me on what I should do to fix the problem?

    Hi, any suggestions as to how I can fix the problem on my iPhone?

    Hello, ClareOlys. 
    Thank you for visiting Apple Support Communities.
    I would first make sure all updates have been processed for the computer and iTunes.  You may need to place the device in recovery mode before iTunes will recognize the device.  Here is the article that explains that process.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If the device is still not recognized by iTunes, see the steps in the two articles below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Jason H.

  • I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

    I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

    Hi Jeff,
    Reset Password 10.7, 10.8...
    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/
    Then Reset your Keychain...
    http://support.apple.com/kb/TS1544

  • I purchased music using a APPLE ID that was a old companies email address.  I have a new iPod Classic and I startign to set it up and I can't remember the password to my old account and the email for verification no longer exists.  How can I get the old ?

    I Purchased a bunch of music under an old ID and email.  I no longer have the email and I can't remember the password.  How can I get the music I bought unlocked so it will be loaded on my new iPod classic??

    ➡ https://iforgot.apple.com/

  • TS4036 How can I reset my password to unlock my iphone backup??

    I'm trying to restore my back up from icloud onto my new phone, but it's asking me to "Enter the password to unlock  iphone backup" I can't remember the password. Is there anyway I can restore this password?? Please help! I have very important information on my backup that I need on my new phone.

    Yes, just visit this website to restore your password: https://appleid.apple.com

  • I'm trying to restore my 3GS but can't remember the password, I don't want to do a complete restore as I'll lose all my data. HELP!!

    I'm trying to restore my 3GS from a previous back-up point on my PC, but I can't remember the password and if I wrote it down I can't find it. I don't want to do a complete factory restore as I'll lose all my data (phone numbers etc) and I still won't be able to access the restore data. Can anyone help?

    If you forgot the passcode for the lock screen, follow this article, connect in recovery mode iOS: Unable to update or restore and restore:  iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If you can't remember the password for your encrypted backup, you'll have to start all over again:
    iTunes: About iOS backups
    iTunes and encrypted backups
    In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.

  • How can i delete the find my iphone app on my ipod if i can't remember the password to get into it.

    how can i delete the find my iphone app on my ipod if i can't remember the password to get into it. I've tried everything reset my ipad, however, it keeps telling me to delete the app. But I can't get into the device to delete the app.
    What else can I do?
    Please help!

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

  • I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

    I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

    Hi, Fugalltadowivu.  
    Thank you for visiting Apple Support Communities.
    This sounds like Activation Lock has been enabled on this device.  Here is some helpful information regarding this feature.
    Find My iPhone Activation Lock
    http://support.apple.com/en-us/HT201365
    If you purchased your device from a third party, this device may be locked to their Apple ID.  If this is the case you may want to check out the article below.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/en-us/HT201441
    Cheers,
    Jason H.

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