I can't remember the answers to the security questions. Can you help me

I can't remember the answers to the security questions. Can you help me?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106517)

Similar Messages

  • HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • HT201303 I can not remember my answers to my security questions.  Where do I get help?

    I can not remember my answers to my security questions.  Where do I go for help?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I do not want to reset my apple I'd! I just can't remember the answers to my security questions! Please help!

    I have forgotten the answers to my security questions and want to download stories for my students!!! I have not had this problem with the other iPads I am in the care of. Please help me resolve this problem.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (79842)

  • I forgot the answeres for my security questions, can I make new questions?

    I have forgotten the answers to my security questions and can not use my I tunes money etc... Can I reset questions?

    Please see the  More Like This  section on the right.

  • HT1386 i can not remember my answers to my security questions it has been over a year since i have been on here

    It has been over a year since i have been on itunes and i can not remember my answers to my security quetions please help

    Ipad-Support wrote:
    ...  then I am asked to answer my security questions, which I can't remember.
    What should I do?
    1)  See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    2)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS2446 I can't remember my answers to my security questions. How do I reset them?

    I can't remember the answers to my security questions and it seems to take me in circles when I try to reset them. Please help.

    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • How do you find out the answers to your security questions if you forgot them

    How can I find out what the answers to my security questions are?

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't remember my answers to my security questions to change my payment details

    Can I retrieve the answers to my security questions?

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security. Fill out and
             submit this form.
         4.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • I can not remember my answers to my security questions, what do i do?

    I forgot the answer to my security questions, what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98971)

  • HT201363 I can't remember my answers to my security questions and the email adress that it sends them to was cancelled.

         I can't remember my security answers and the email that it sends them was cancelled. How do I change
    this.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201303 i forgot the answers to my security questions, can you help me please?

    forgot the answers to security questions.. help please?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86063)

  • I can't remember my answers to my security questions because it's been so long since I set up my account and bought an iPhone that I can't download to. How do I change my security question answers.

    What is the easiest way to change my answers to my questions. I tried to remember what I had used and ended up locking myself out.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (82183)

  • HT1689 I can't remember my answers to my security questions

    I had. To security question I answered a few years a go and just recently I bought the iPhone 5 and it won't let me buy anything off of iTunes because I can't remember my security question answers

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT1725 I can't remember my answers to my security questions in order to purchase songs on my iPhone

    I have been able to purchase songs from my iPhone and I tried buying a new one and it required me to sign in and answer security question and I don't remember the answers I put and I do not want to be locked out and not to be able to buy songs. Help!

    Hi tmcdonald17,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    Have a great day!
    - Judy

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