I can´t renew mi membership

Hi, I have Adobe account, anda I can´t renew mi membership because is not accepted my credit card, but, is a new card!!!! somebody can help me?

Some Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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How can I renew monthly membership?

how can I renew monthly membership?

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Can I renew my membership with same billing info?

Can I restart my membership with same billing info?

Hi there,
Yes, you can restart your membership with same billing info but the price is subject to change for the renewals, but we will always notify you beforehand.
To renew or restart your Creative Cloud membership, you can update your payment information.Your active subscriptions are listed on the My Account page. If you also have inactive memberships, they are listed under a separate tab.
Please see [ http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html ] for more info regarding renewals.
Let me know if it helps.
Thanks!
Eshant

How can I renew my membership and reactivate photoshop?

I've tried to contact adobe support several times. I've updated CC and billing information. The process for renewing a subscription appears to be broken. Is there a number I can call or and email address I can use to open up a ticket. The support members on webchat are completely clueless.

telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Renew of membership - student discount plan

Hi, just received a reminder that my membership will be end and renew soon in April. I m now on student discount plan, paying $14.95/month.
would like to ask when it renew, can i still keep going on my student discount plan? because the reminder show after renew, i will be paying $24.95 instead.
I m still studying in university till the end of this year. therefore, would like to know when and how can i renew my membership but stay with the student discount plan. many thanks.
Sen

You will stay in the student plan, but pay 24.95. The extra discount only applies for the first year.
Mylenium

Hi,I'm having problems with Lightroom CC,as when I go to the Develop section on Lightroom it keeps coming up that this section is disabled and that I need to renew my membership.Can you please advise what the problem is as I have the student subscription

Hello,
I'm having problems on the Lightroom CC App,as it seem's that when I open the Develop heading at the top of the screen,there is message that comes,which says this section is disabled and I need to renew my membership.My membership is up to date regarding payments etc.I use the student/ teacher version of the CC as I'm a student.Can anybody please advise what the problems seem's to be and what can i do to access the develop and other facilities on Lightroom?
Many Thank's
J:)
Ps Is this a common problem on the Student/teaching version of CC?

This is an indication that Lightroom is not connected to your subscription. Verify that your are logged into the Creative Cloud desktop app, or try logging out and back in again to refresh your subscription information: Sign out, Sign in | Creative Cloud Desktop app.
Also, verify that your student subscription is still current and active.

I renewed my membership for premiere pro and I still can't use the app, what should i do

I renewed my membership for premiere pro and I still can't use the app, what should i do

Hi Lara,
Lara Puharic wrote:
I renewed my membership for premiere pro and I still can't use the app, what should i do
Why can't you use it? Do you get a warning? Does the application not launch? What happens? Answering these questions will help: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Renewed my Membership but can't launch Photoshop CS6 now without it telling me to renew

Just renewed my membership with Creative Cloud yesterday but now can't launch Photoshop CS6. Got past the activation problem. Now it is asking me to renew my membership. AGAIN?

This issue comes when the Ps app not uninstalled but manually deleted. So when you try to download, it shows you that Ps CC is already installed.
Run the Cleaner tool to remove Ps CC :http://www.adobe.com/support/contact/cscleanertool.html . Restart your system and then try installing Ps again.
Regards,
Ashutosh

Error Massage: Develop module disabled. Please renew you membership to reactivate module. Tryed every thing suggusted in help

Develop module disabled. Please renew you membership to reactivate module. Just purchased Lightroom 5 Tried everthing suggested in Help. Which didn't help. What can I do.

HI Inexpert,
If you decide to install Lightroom 5.5 again. Here is a link with a location to download the software. https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
You should not have the issue from before. If you do, then just sign out and sign back in with your Adobe ID.
Thanks
Scott

In Adobe Lightroom, the Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought this product at full price several months ago.

The Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought the product at full price several months ago and have had no problems using it until, so I am not sure what it is asking of me. I only had it on one other computer before I added it to this second computer, and I understand we get 3 copies. There should not be any issues. I need an answer ASAP.. actually pretty shocked that there is no immediate customer service that I can contact for a problem like this.

If the develop module is disabled then you have downloaded and installed Lightroom from the creative cloud. It cannot be licensed with a serial number. It requires a creative cloud subscription, and is activated and kept active with your Adobe ID and password. That version will not work on your computer and will have to be uninstalled. Then you can install from one of these two links:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
This will have no impact on your catalog or your images. After you install from the right website you will be able to continue where you left off.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

Skype Subscription Cancelled - How can I renew to ...

I received the below email from Skype.
Action required - your subscription is expiring in 1 days as your recurring payment has failed Your subscription will expire in 1 days on May 14, 2013. Unfortunately, your payment failed or could not be processed using your current payment method VISA-SKYPE XXXX-3257.
You can reactivate your subscription up to 90 days after it has expired by updating your payment details in your account.
Follow these steps:
1. Sign into your Skype account.
2. Click "Subscription settings" on the Call phones tab.
3. Choose an existing stored payment method or add a new one.
You can use another credit or debit card, PayPal or Skype Credit if available as the payment method for your subscriptions.
I have solved the issue with the credit card, so now it is working. The email is telling me that I can renew it within 90 days of expiry, however I can not find the option of getting the subscription I have signed up for earlier.
My subscription was Unlimited Canada & US calling for 12 months at the rate of $30.48 CAD. How can I renew it again at this rate? Is it possible? I don't know what to do as now even the option of Canada & US subscription is not available on the site.

I think that 180 days is far too short a time for MS to feel they can take money out of users accounts when they have already prepaid. It just looks like bare faced money grab by Microsoft, and to blatantly skim off money from unsuspecting users who only wanted to make sure they had enough money to make calls in emergency. Shame on you MS. How can we trust you Skype? How can we trust you MS? If someone stole £15 from me in the street, I'd punch them in the face. Why does it make it OK if you are a company doing the same? The answer is, it doesn't. I have my £15 back now, but I'm disgusted. Shame on you MS
I'm watching you. Try not to let me down again.

Can I Renew My Current Contract and Keep My Current Device?

My Family Plan contract ends on 9/10/2011. I am the Primary Line and can upgrade my device (BlackBerry Tour 9630) now. However, I do not wish to upgrade at this time. Can I renew my current contract on 9/10/2011, keeping the Unlimited Data feature, without getting a new device? I realize my NE2 expires 6 months from my 5/6/2011 upgrade date.

Since you are seeing these dates in your My Verizon account, you are seeing the upgrade dates, not the contract end dates. Contract end dates do not show up in your My Verizon account. Your actual contract end date is 4 months after your upgrade date.
Come your actual contract end date, if you stay on the same plan and stay with the same phone, you will remain on unlimited data as long as you do not de-activate the phone that you have. When the data packages change, and you decide to get new phones after the change has taken place, you will have to get new data packages with the new phones.
If you now have 4 lines with unlimited data for $29.99, those line will remain with unlimited data as long as they do not upgrade or de-activate.
As far as Throttling, Verizon doesn't throttle as far as I know, they may if you get really high in data usage, but I am over 2GB right now and my data is just as fast as it has been.
Forgot I didn't answer this question, if you upgrade to a 4G device right now, with a new two year contract or at full retail pricing, you will get unlimited data for $29.99 right now, and you will keep unlimited data as long as the phone is active on your account and you do not de-active it after the data packages change.

Renew, DPS, how can I renew my DPS account on line paying with my credit card

Hi, how can I renew my DPS account on line, paying with my credit card?
Many Thanks

Hi Neil,
I appreciate you help, however I have some questions:
This is my Customer ID from our DPS Console:1457082
My account: [email protected]
I can not find the new experation date, it still shows 07/08/2014
I am worried because of this , I don’t want to stay with a service, please help me with this situation

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
Thanks

Hello Tom,
You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
Let us know if this helps!
Thank you,
Jo-Marie

I can´t renew mi membership

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