I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't find my payment info and renew button. Please help me!
In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number.
Similar Messages
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My iphone 4s cant activate after i update the ios to 6.0.1, always shows this message " Your request couldn't be processed" we are sorry but there was an error processing your request, Please try again later........please someone help me???
It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
Was it? -
I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working
"Some problem" is really not much information
Some links that may help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019 -
TS1702 Can't download free apps the iPad says there was a problem with a previous purchase
Can't download free apps message says problem with previous billing purchase
That can mean that you have an outstanding balance in your account. Have you logged in and viewed your account?
You can contact iTunes.
Apple - Support - iTunes - Contact Us -
i can't turn off find my ihone, always show "there was a problem when canceling the registration of this iphone with icloud" please help me. i can't restore my iphone before turn off find my iphone
If you are the original owner of the phone and know the Apple ID and password that were used to activate it originally, and if you have an existing backup to restore from, you can force it into recovery mode (which will completely erase it) and restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. When you do you will encounter activation lock, and will have to provide the ID and password used to activate it originally in order to activate it again. If you can't, you won't be able to activate and use it.
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported" Can someone help me locate and get rid of this error.
Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.
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When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?
Set up iMovie Theater and iCloud
In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
Hide
Set up automatic iCloud uploading
Choose Apple menu > System Preferences, and click iCloud.
Make sure you’re signed in, and then select the Documents & Data checkbox.
Click the Options button next to Documents & Data.
Make sure the iMovie checkbox is selected.
In iMovie, choose iMovie > Preferences.
Select the “Automatically upload content to iCloud” checkbox.
To turn off automatic uploading, deselect the checkbox. -
Dear all,
This is a real issue in working. Our company provides office 365 mailbox and its lync for users.
Recently, many users meet such issue of " There was a problem acquiring a personal certificate required to sign in."
The lync version is 2010 and even I removed lync2010 cache for user's profile, that user still can't login lync.
See below picture.
Please give help and show advice.
Franklin hongHi,
The issue may be caused by that the user’s security credentials were corrupted or an RSA folder on the user’s computer may be blocking authentication.
Here is a similar case may help you:
http://community.office365.com/en-us/f/166/t/80399.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
I erased in the hostfile the files that blocked adobe. Before I could not log in to adobe at all. Before that I had a CC test version which ran off.
I erased everything form adobe cs 6 and cc before buying the abonnement now. Can anybody help me?Usually it's fine, that's why I think the servers may be down. I don't usually connect with the cloud to download new apps so often (busy using the ones I already got )…
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I don't have any details other than what I have explained in the question. Have always been able to download Adobe files in the past. Tried Windows Explorer and it worked. Don't like Windows Explorer.
Using FF 5.0.
I've encountered this opening the following file:
* http://download.esha.com/fandc/error/sqlfc.pdf
The error occurred the first time I tried to open, but subsequent times it has opened fine. A co-worker gets the error everytime when trying to view in his FF 5.0. It has always opened fine in IE for both of us (like the OP meant, I think -- I don't like IE. Not even a little bit!).
Downloading the file seems fine (opening in Acrobat Reader itself). -
I am new to Apple. I recently got an Ipod touch and created an apple ID. while I can log into the manage account section, am unable to log into itunes on the computer or the ipod. I have windows 7. Am also not able to log into other apps such as facetime etc.
Please help!Hi shrutsd,
After reading your post, it seems you are unable to access your Apple ID. Have you attempted to reset your password then try logging again?
Here are the steps for resetting your password:
Apple ID: Changing your password - Apple Support
Learn how to change your Apple ID password.
Follow these steps to change your Apple ID password. If you can't remember your password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
Click "Password and Security".
In the "Choose a new password" section, click Change Password.
Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
If you forgot your Apple ID password - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
How do I contact Apple support or someone that can solve my problem?
Let me also copy and repeat -- since the developers' club apparently has chosen to not give it any weight or credibility -- a comment by a completely different user, in a different thread:
"I am using the 64-bit nightly, and it is FAR faster than any release in 32-bit, and I have 2GB of ram. Usually the addon compatibility thing takes minutes, when with the nightly 64-bit, I was done in a matter of seconds. also, I notice that it is faster, pages load faster, there is less lag, and it all around seems better than 32-bit in every aspect, even though it is just automatically compiled and not tweaked."
So, the developer's club position remains, "there really isn't much need for a 64-bit version", despite comments like that. Hmmm . . .
Are you SURE you want to stand directly behind that answer, while people shoot at it? -
iTunes account says. "Problem with precise purchase". Will not accept any payment method! Any help?????
it means you have a past balance due to apple
see http://support.apple.com/kb/HT2727?viewlocale=en_US
redeem a gift card in itunes store for more than the balance you owe. Then you can enter your cc info
Peace, Clyde -
it wont let me download anything or update anything it says there is a problem with my previous payment thanks
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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