I can't rent movies now, because I'm getting a message that I need to "go to the itunes store on my computer and verify my payment information. But it is all correct and I don't have any problems buying anything else but movies on Apple TV? What can I do?
Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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Why am I getting a message that I need to log into the Canadian store for app updates and iTunes
Why am I getting a message that I need to log into the Canadian store for app updates and I tune purchases?
Should you be in the Canadian App Store? Is that your store? Of not - or of you need to see what store you are in.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
No matter what I do I get a message that I can't connect to the iTunes store & I can't update apps. What do I do? I used both wifi and the cell network.
IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device. -
I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.
Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.
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I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?
Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!! -
I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
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When I try to connect to MobileMe in system preferences, it keeps saying that my password or username is incorrect. The same problem occurs on idisk.mac.com and when I try to connect to the hard disk connected to my AirPort Extreme. I don't have any problem to access my Apple ID account or ICloud. My password and username are corrected (I have one principal e-mail and two alternatives e-mails in my Apple ID). I don't how to solve it. The biggest problem is that I can't connect to the hard disk on the AirPort Extreme USB entrance and share files and backup.
Place the iOS device in Recovery Mode and then connect to your computer and restore to factory settings/new iPod via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I also had my phone go into recovery mode and lost everything up until it's last back up and don't have all my son's games I downloaded for him, lost pics, new contacts that i had added. I don't know what the big hype of the iphone really is, i guess because I am not fully aware of how to use it but I am tired of my itunes store not coming up on my computer and apple wont' help me
Thanks for your quick response, but all of my iTunes account info is correct. I also just discovered that I can connect with 3G and purchase apps without problems, so it's just the wifi connection (and only with iTunes store) that is giving me problems. I have made sure I have the latest software/firmware on my Airport Express network, and my iOS devices, and everything works well on all of my devices (can even browse the itunes store and internet) until I attempt a purchase. I can purchase with 3G but not on Wifi. The problem arose on both my iPhone and iPad at exactly the same time!
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...how do I resolve this issue? It's irritating for several reasons:
1) My new songs do not appear in match on my other devices because of this error
2) My itunes turns itself on automatically when it knows it needs to match; then the icon starts jumping up and down when the error occurs, distracting me from whatever I'm doing about ever 15 minutes at times.
3) I've paid for this. It's working so badly.Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?
Are you trying to download directly from iPhone?
If true, go to Settings > Store > Apple ID > sign out then sign back in again. -
When starting Final Cut Pro 7.0.3 I am all of a sudden getting a message that says "One or more of the scratch disks don't have read/ write access" and now the app won't operate - how do I fix this so I can use Final Cut Pro?
Glad you found the answer. But something seems wrong. FCP should be able to assign the scratch disk to your startup drive. It's not advisable, but it should be possible. You might want to try and figure out what's going on before what ever's going on cause other problems.
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Hi, I'm having trouble saving the documents when merging in Preview. I don't have any problems merging the pdf documents by dragging them in preview, but when I try to save and open afterwards, only the last shown doc was saved, not the combined files I wanted to merge. I've tried save and export, but none merge the documents after saving... how can I create the file (with all the pdf files) after merging?
That's a comment in the file. It has no effect at all.
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No matter what wi-fi I'm connected to or browser I'm using, webpages take forever to load or they never load at all. Other computers do not have any problems. How can i fix this?
I've tried safari, chrome, firefox...I've cleared the cache as well. This has been going on for several months and used to be tolerable as it was not every website. Now it has become every website and is impossible to deal with. My roommates computer and my cell phone connect fine. I'm fully connected to the router yet websites don't load. I'm using 10.7.5. Thank you!!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?
Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?
Thank you alleycat. I have two rental movies in my iTunes library in the rentals section top left of the window that have not been played. I have home sharing turned on on both my apple TV and my Mac. Both machines are completely software updated. I can see all of my owned movies in the Computer>Library>Movies section of the menus, but neither the rentals themselves nor a rental fouler are anywhere to be found on the apple TV. I dropped by the apple store on the way home from work and they suggested that it should be working just as you described, and suggested a restore, which I've performed. Still no rentals from the Mac library are visible on the apple TV. Any ideas?
Riversmith -
All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of IPhoto
Is this library one that you've been using since you bought the MBP? If so and you're running iPhoto 9 then apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT
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