I can't replace an old version of Firefox with a new one that I just downloaded. It says I don't have permissions to do so, and the old version can't trashed.

I've downloaded the new version, and when I go to drag the Firefox icon into the Applications folder, I'm prompted to replace the old version. When I do, it says, "The operation can’t be completed because you don’t have permission to modify 'Firefox'." I've looked everywhere, and every help forum says to just drag Firefox into the Trash. I've tried that, and it says that Firefox can't be trashed. I don't know if this means anything or not, but there is a small lock in the bottom left of the Firefox icon in my dock.

Try to drag the current Firefox application to the trash if you can't replace it.

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    Hardware Information:
              iMac (27-inch, Late 2012)
              iMac - model: iMac13,2
              1 3.4 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              NUDC: Path: /Library/StartupItems/NUDC
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:52
    Disk Information:
              APPLE HDD ST1000DM003 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 999.35 GB (698.05 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. iPod
              HGST G-Drive Mobile USB 1 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        iMac Backup (disk1s2) /Volumes/iMac Backup: 999.86 GB (10.14 GB free)
              Elgato Systems EyeTV Hybrid
              Apple, Inc. Keyboard Hub
                        Apple, Inc Apple Keyboard
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. MacBook Air SuperDrive
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
              LSI Logic SYM13FW500-CDROM DRIVE 400mbit - 400mbit max
              Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
                        disk3s1 (disk3s1) <not mounted>: 32 KB
                        disk3s2 (disk3s2) <not mounted>: 29 KB
                        disk3s3 (disk3s3) <not mounted>: 29 KB
                        disk3s4 (disk3s4) <not mounted>: 29 KB
                        disk3s5 (disk3s5) <not mounted>: 29 KB
                        disk3s6 (disk3s6) <not mounted>: 262 KB
                        disk3s7 (disk3s7) <not mounted>: 262 KB
                        disk3s8 (disk3s8) <not mounted>: 262 KB
                        Media (disk3s10) /Volumes/Media: 499.97 GB (151.37 GB free)
              Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
                        EFI (disk2s1) <not mounted>: 209.7 MB
                        Mini Stack (disk2s2) /Volumes/Mini Stack: 999.86 GB (470.15 GB free)
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
                        Apple Inc. Thunderbolt to FireWire Adapter
    Kernel Extensions:
              com.AmbrosiaSW.AudioSupport          (4.1.2 - SDK 10.6)
              com.netralia.driver.VBMicDriver          (1.0.0 - SDK 10.7)
              com.netralia.driver.VBSpeakerDriver          (1.0.0 - SDK 10.7)
    Problem System Launch Daemons:
    Problem System Launch Agents:
              [failed] com.apple.accountsd.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.elgato.EyeConnect.plist
              [failed] com.google.GoogleML.plist
              [loaded] com.google.keystone.daemon.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [invalid] com.oracle.java.Helper-Tool.plist
    Launch Agents:
              [failed] com.epson.eventmanager.agent.plist
              [failed] com.google.keystone.agent.plist
              [invalid] com.oracle.java.Java-Updater.plist
    User Launch Agents:
              [loaded] com.google.Chrome.framework.plist
              [failed] com.google.GoogleContactSyncAgent.plist
    User Login Items:
              EyeTV Helper
              apple-scc-20131222-190227
              Skype
              Messages
              Thunderbird
    3rd Party Preference Panes:
              remoting_host_prefpane
              Déjà Vu
              DivX
              Flash Player
              Flip4Mac WMV
              GPGPreferences
    Internet Plug-ins::
              Shutterfly: Version: 3.0.1
              Google Earth Web Plug-in: Version: 6.2
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8
              Musicnotes: Version: 1.17.3
              OfficeLiveBrowserPlugin: Version: 12.3.5
              PandoWebInst: Version: 1.0
              FlashPlayer-10.6: Version: 12.0.0.39 - SDK 10.6
              DivXBrowserPlugin: Version: 1.4
              RealPlayer Plugin: Version: (null)
              Flash Player: Version: 12.0.0.39 - SDK 10.6 Outdated! Update
              iPhotoPhotocast: Version: 7.0
              googletalkbrowserplugin: Version: 4.9.1.16010
              QuickTime Plugin: Version: 7.7.3
              AdobePDFViewer: Version: Unknown
              Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0
              Silverlight: Version: 5.1.20913.0 - SDK 10.6
              ContentUploaderPlugin: Version: 1.2
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    User Internet Plug-ins::
              WebEx64: Version: 1.0
              Move_Media_Player: Version: npmnqmp 071505000006
              WebEx: Version: 1.0
              MRJPlugin: Version: 1.0-JEP-0.9.0
    Bad Fonts:
              None
    Old applications:
              Audiogalaxy Helper:          Version: 3 - SDK 10.5
                        /Applications/Audiogalaxy Helper.app
              Disc Cover 3:          Version: 3.0.10 - SDK 10.5
                        /Applications/Disc Cover 3.app
              Epson Printer Utility 4:          Version: 9.14 - SDK 10.5
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
              Keynote:          Version: 5.3 - SDK 10.5
                        /Applications/iWork '09/Keynote.app
              Kies:          Version: 2.1.0.13071_1 - SDK 10.5
                        /Applications/Kies.app
              Microsoft Alerts Daemon:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Numbers:          Version: 2.3 - SDK 10.5
                        /Applications/iWork '09/Numbers.app
              Open XML for Excel:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Pages:          Version: 4.3 - SDK 10.5
                        /Applications/iWork '09/Pages.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Senuti:          Version: 1.2.9 - SDK 10.5
                        /Applications/Senuti.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SyncServicesAgent:          Version: 14.3.1 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
              TechTool Deluxe:          Version: 3.1.4           - SDK 10.4
                        /Applications/TechTool Deluxe.app
              TurboTax Home Business 2011:          Version: 2011.r15.011 - SDK 10.4
                        /Applications/TurboTax Home Business 2011.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 280.61 GB
              Destinations:
                        iMac Backup [Local] (Last used)
                        Total size: 931.19 GB
                        Total number of backups: 31
                        Oldest backup: 2013-12-19 05:31:29 +0000
                        Last backup: 2013-12-26 15:57:21 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.19 GB > (Disk used 280.61 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          EyeTV
                   1%          WindowServer
                   1%          Google Chrome
                   1%          EtreCheck
                   0%          AddressBookSourceSync
    Top Processes by Memory:
              328 MB          thunderbird
              213 MB          com.apple.IconServicesAgent
              205 MB          mds_stores
              197 MB          iPhoto
              164 MB          Google Chrome
    Virtual Memory Statistics:
              2.81 GB          Free RAM
              3.50 GB          Active RAM
              778 MB          Inactive RAM
              948 MB          Wired RAM
              499 MB          Page-ins
              0 B          Page-outs

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