I can't 'report a problem' with my purchases, how can i fix that?

i did not mean to buy a book thing from newstand and it says i purchased 3 items i do not want how can i get my money back?

All purchases are final (after all, you can't exactly return them as you would a physical object). If you contact iTunes Support and ask them very nicely it's just possible that they may agree to refund you as a one-off concession, but please remember that they are under absolutely no obligation to do so. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column

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  • HT4539 how to report a problem with a purchase

    how to report a problem with a purchase

    What type of problem ? If you've been over-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If the item doesn't work, then depending upon the item type (app, ibook, music etc) then you might be able to re-download it via the Purchased tab in the App Store or iTunes store app : re-downloading . Music, films and tv shows can't be re-downloaded in all countries. If it's an app then you should also try contacting the app's developer before using the 'report a problem'
    If you aren't in a country where you can re-download the item or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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  • Unable to 'report a problem' with iTunes purchase

    Hi all.
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    Doh. Didn't expect it to be that simple. I don't know why but I had it my head that they don't deal with iTunes store queries except via the in app reporting method.

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    I need to report a problem to Apple on a recent App purchase. After logging in to my account in iTunes, following the links to the purchase I want, the 'Report a Problem' link opens the iTunes Support link in my browser, where I see no place to get to the problem purchase and file a report. The links used to work in iTunes, as I have successfully reported a purchase problem in the past.
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  • TS1368 when i try to report a problem with a purchase i just get a message saying'cannot connect to itunes store' but it lets me in to make purchases. whats going on?

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  • HT204088 How do you report a problem with a purchase you did not authorize?

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    Welcome to the Apple Community.
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  • HT204088 I can not report a problem of my purchasement.

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    Thanks
    <Image Edited By Host>

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
    As these are user-to-user forums I've asked the hosts to remove your email address and address from the post

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