I can't report problem in purchase history

sorry someone help me pls.
i want to report problem about purchase history ( Line sticker billing me twice ) then i click report, its going to  -> Apple support
thank you for all
...Beer**...

Do they appear in the iTunes Store > Purchased section? (Use the search tool.) If so delete from iTunes, close iTunes and restart, then download from iTunes Store > Purchased > Not on this computer.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
tt2

Similar Messages

  • After upgrade itune 10.5 can not report problem in app purchase in app purchase

    after upgrade itune 10.5 can not report problem in app purchase in app purchase

    I as well have this issue, on some past purchases it does allow me but others it links to apple support??***

  • Report problem of purchase that not make from me

    Report problem of purchase that not make by me

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why can't I access my purchase history for itunes on my ipad?

    I can't access my itunes purchase history on my ipad.

    You can only view your full account's purchase via the Store > View Account on a computer's iTunes.
    On your iPad you can view the last 90 days purchases (and optionally contact iTunes Support if you have a problem with a purchase) via http://reportaproblem.apple.com

  • Two movies i purchased are no longer on my itunes but i can see them in my purchase history.  How can i get them back?

    I purchased two movies for my iphone 4.  I sold the iphone 4 but i still had the movies on my itunes.  Recently i had to reset my itunes password and when i did all my itunes library was gone.  I can see everything in my purchase history but i cant seem to get it back and i have just bought a new ipad i wanted the movies for that.

    Have you tried ITunes Menu Bar/Store/Check for Available Downloads
    From your iPad try Videos/Store/Purchased/Movies/Not on this iPad/Select the iCloud button to begin download

  • I've purchased an app. I can find it in my "purchase history". But I can't find it in "purchased". Now I can't redownload it again cause it seems just like I haven't bought it.

    I've purchased an app. I can find it in my "purchase history". But I can't find it in "purchased". Now I can't redownload it again cause it seems just like I haven't bought it.
    Somebody help me please.

    Was it purchased by that account, and is it still available in the store ? If it's been withdrawn from the store then you won't be able to re-download it

  • How can I view my iTunes purchase history for the last year?

    How can I view my iTunes purchase history for the last year?
    (My account in the iTunes store will only give me my RECENT purchases)

    Sign into your Account > Click on your account name > Click on Account > Purchase History
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
    Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory

  • An iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

    an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

    Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.

  • HT204088 Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Welcome to Apple Communities
    You don't need to install iTunes for the purchase history. You can see it in your iPad (iTunes > Purchased), but you need to install it if you want the order numbers

  • Why i can't report problem about in-app purchase on iTune stores.

    I buy in-app purchase in game "contract killer 2" but it said purchase fail. I buy it again and again but it still said purchase fail. Next time my bank called me to warning about paying from credit card for 100$. Until this morning I recieve Email from apple about cost of in-app purchase. It has 2 bills for 100$, so I open Emails to report problem from iTunes but I can't do anything because when I click report problem it open browse and open apple support pages all times. What can I do?? Please help me.

    You will need to do what it says, contact iTunes support. Click the Support tab above, then the link in the Contact Us area and you'll be guided.
    Regards.

  • Can't report problem

    Trying to report being double billed for a purchase. I have tried following the instructions for reporting the problem, however when I click on "report a problem" beside the offending purchase in the purchase history, http://www.apple.com/au/support/itunes/store tries opening in my browser but is redirected to http://www.apple.com/au/support/itunes/ and this page doesn't have anywhere to report a problem. Anyone have suggestions of what else I can try?

    I know a few years ago there use to be an easier way to contact iTunes via a web form. I think that link is as close as you're going to get unless someone else knows how. You could also try calling  1-800-MY-APPLE and see where they direct you. For an online store the size of iTunes, it seems it should be easier to get billing support.
    I just checked an email receipt I got for a purchase to see if you could reply to one of those, but the adress is
    "iTunes Store <[email protected]>"

  • Can't see apps in purchase history of app store in iphone

    Hello guys,
    Today I faced a very weird problem with Itunes apps.
    i was hiding some apps in my mac, but all those changes were not reflecting in my iphone running on latest ios 8.1.2. But as far as as other iphone running running on IOS 7.1.2 it was showing all those changes.
    Then i asked apple customer care.
    They told me to sign out itunes, turn iphone off/on and sign in again in itunes i did the same.
    He also told me to turn off family sharing i turned it off.
    After signing back app store showed no purchased app.
    Even i downloaded a new app from store that was also not shown in purchase history.
    I can say purchase history was black.
    I have many apple products running on different IOS.
    Following were the outcomes in various products:
    Iphone 6 plus     IOS 8.1.2     Purchase history is blank even if i buy new app it is not added to purchase history
    Iphone 5S          IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
    Ipad Rati            IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
    Iphone 5            IOS 7.1.2     Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 7.1.2
    Ipod touch          IOS 6.1.6    Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 6.1.6
    I feel it is some IOS 8 problem.
    Please give some solution to fix it as i can't see any of my apps in purchase history.

    Thanks for your suggestion. I tried that but didn't help. I also logged in to http://store.ovi.com with web browser and I could change the phone model to correct one (5230). However, this information was not passed on to the Nokia account so that with phone app the change was not visible. So the problem is still on.

  • HT204088 How can i look up my purchase history on my iphone 4s??? I need to pay an outstanding balance with store credit. I am trying to play games on my phone,and make purchases,but support told me i need to pay the balance with store credit.

    I need help with my itunes on my iphone!!!

    You can only see a cutdown version of your purchase history on your phone (and optionally contact iTunes Support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com - it's only on a computer's iTunes that you can see your full purchase history

  • TS1424 Cannot download movie because of problems in purchase history

    I can not purchase a movie because it gives me an error. Problem in my purchase history.

    Not sure what you are asking or what you have done.
    You get one and only one download. You can them move/copy the content ( movie in this case) wherever you want it. Your music/movies will only be where you put them.
    The ipod touch will sync with one and only one computer at a time. If you sync to another, it will first erase the current content and replace with content from the new computer.
    You should move everything from the old computer, or your backup copy of your old computer, to the new one.

  • TS1702 how can I report problems, none of links will work they say from invoice!  so FRUSTRATING

    links won't work on itune store invoice, to report problem!

    Have you tried the 'report a problem' link from your purchase history as opposed to the email receipt ?
    log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If that doesn't work then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Maybe you are looking for

  • Error message - "The iTunes Library file is full could not be saved" - Help

    Hi folks. I looked for current / recent chatter on this iss before creating this topic. Didn't see anything that addressed this issued recently. If I missed it, sorry, if not, here you go! I got an error message last night while using iTunes. It just

  • Trash not working correctly

    I do not have the finder options "Empty Trash" or "Secure Empty Trash". Everything I delete is emptied immediately. I do not have the finder option "Empty Trash Securely" checked. Can anyone help me with this issue?

  • Problems any idiot can solve

    I don't know why.. I'm new to Java, my previous computer had it already installed, and when I try to access a java-powered chatroom, it doesn't work. I have the java.sun.com/getjava thing already, I don't know why it won't work. My security is low an

  • Services not testing in SICF

    Hi All i have installed Netwever BI 7.0.All the post installtion steps are also completed.The problem is that i whenever a test any service in SICF,it fails.Bex broadcaster is also not working.I think it is related to service issue.Kindly suggest. Sh

  • XScreensaver won't start

    Hi, just installed Arch. Like it a lot, but can't get a screensaver up and running .. I use Xfce, and have xscreensaver and xautolock installed. XScreensaver is running. When I want to configure the screensaver from Xfce, I get a list of the possible