I can't reset my Apple ID password and not getting reset emails

I tried to reset my Apple ID password, but the reset email is going to some address other than the two in my profile. How can I reset my password or get the required email to do it myself.

You will probably need to contact Apple's official support.
support.apple.com/contact

Similar Messages

  • I lost my apple ID password and not receiving the email

    Recently I lost my iphone and the only way to locate it is to use the icloud & I forgot my email password/security questions.  So the thing is that I clicked reset password (where they send you an email) and I waited all day to receive it yet none has been sent to me. I've looked through my spam folder. Still no email! What is the issue? -
    Simply said I lost my apple ID password and am not getting the rest your ID password this is very critical please help me & thank you ( p.s. this is my alternative email obviously)

    Call AppleCare and ask to be transferred to the Account Security Team.

  • I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help?

    I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help? Sorry for the long title on this message...

    Assuming this is an iCloud mail account, sign out of iCloud in its preference pane, then sign back in with the new password.

  • HT5622 i reset my apple id password and i still get the account is disabled message... please help, very frustrated

    I reset my apple id password, but still get the message that this account is disabled.  I can log on online just fine, just not on ipod.

    To contact them:
    Apple - Support - iTunes - Contact Us

  • I recieved an e-mail to reset my apple id password.  I reset my apple id password and now I recieved the same reset my password e-mail over and over again.  How can I resolve this issue?

    I keep recieving e-mails to reset my apple id password.  I changed my password and still getting the e-mails to reset my password.  What do I need to do to resolve?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Need to do a hard reset on an iphone 4 but cant access apple id account and cant get reset to email address as it has been closed.

    cant finish a hard reset on iphone 4, i cant access my apple account as i forgot the password and cant get a reset sent to the email address i had as thats been deleted, does anyone have any ideas?  i still have the box the iphone4 came in so i do have the serial no. 

    Going to Apple is pointless. They will not do anything to help. Activation lock is an anti-theft feature.
    If the seller "forgot" the pasword for her Apple ID, then she needs to re-set it so that it can be used to unlock the phone. If she says she can't for some reason, demand your money back. If she refuses, I stand by the statement that the phone is most likely stolen.
    The phone is completely useless without the Apple ID and password.

  • I reset my apple ID password and realized my e-mail address has been changed.  I cannot retrieve my password because I cannot get the email.  So I am stuck in a loop with the apple support page.  I cannot change my forgotten password or my email address?

    I lost my passwrod and my e-mail address has now changed.  On the support page I cannot reset my password without my old e-mail and I cannot change my e-mail address without my password.  Any thoughts?

    You apparently did not migrate your MobileMe account to iCloud before 1 August? In this case your MobileMe account has been permanently deleted and all its contents lost, as was announced over a year ago.
    Your signature says your Mac has 10.6.8; you cannot set up an iCloud account on that. However you can reactivate your @me.com address (though not retrieve its contents including any aliases) by going to Settings>iCloud on your iPhone (iOS5 required), signing in with your @me.com address and password, and enabling Mail in the list there.
    That done, you can set up Mail manually on Snow Leopard to access your iCloud email:
    Entering iCloud email settings manually in Snow Leopard or Leopard

  • HT5622 hello. ive tried to reset my apple id password, and it says that it will send an email to my account with information relating to resetting the password.  it has been about 20 min , and no email so far.

    Hi
    i believe someone has hacked my itunes account, and i am trying to reset my itunes password. after hitting "reset pasword" on the Apple site, it says it will send an email confirmation.. and no email yet... it has been 20 min. any thoughts?
    thanks

    I don't think that any of us could guess how long it will take.   I have heard of a whole day.   If it is urgent you could contact your national Apple Care number ...
    Contact Apple for support and service

  • I forgot my second Apple-ID password and set my rescue email address to my previous office one, which I can't access anymore. Now what?

    Please help...

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Resetting PIX 515E 'enable' password and/or Factory Reset

                       We have a PIX Firewall where the last user of the device had not changed the 'enable' password and username so we are locked out of the device. I did some research and found a password reset tool that was supposed to clear the 'enable' password on the device. I set up a TFTP with the 'np61.bin' file needed. I went into 'monitor>' mode, set the interface, address and server address and it pings with success. I pointed it at the file and sent the 'tftp' command. I saw it downloading and booting off the binary file and after letting it go for a little bit (I walked away for a little while and came back to my telnet prompt) I noticed it was stuck in a loop:
    No bootable image in flash. Please download an image from a network server in the monitor mode
    Failed to find an image to boot
    Rebooting......
                        I downloaded a copy of the latest firmware, 'pix804-28.bin', and repeated the process used for the password reset file. After loading, I am greeted with my familiar prompt:
    XXXX-XXX-Xx-Xx0-XX>
    XXXX-XXX-Xx-Xx0-XX>enable
    Username: pix
    Password: pix
    Username: pix
    Password:
    Username: cisco
    Password: cisco
    Access denied.
    XXXX-XXX-Xx-Xx0-XX>
                        I then did a hard reset, and was stuck back in the loop I was in before, asking me to reflash a boot image. I now need to somehow load the IOS back onto the router (As it seems to just be booting from the TFTP server), and then after that still remove the enable password or somehow default the entire firewall to Factory Defaults. If anyone knows how to solve my issue or has any ideas for me to try, you help would be greatly appreciated, thanks!

    Still having trouble with this, has no one encountered this problem before?

  • Resetting the accounts services password does not send an email.

    I have reformatted my both machines and now realize that I don't have my password and recovery key for the firefox sync.
    When I try to reset my password on the account service, I see the notification that an email has been sent to my email address the password. However, the email never arrives. I have tried this few times.
    This is exactly same as issue described in
    http://support.mozilla.org/en-US/questions/795711

    It appears there is a problem with some of the email notifications. This will [https://support.mozilla.org/forums/contributors/708662 be] being looked into. As you will be aware bugs have been filed and will be receiving attention from engineers.
    I suggest you try again in say 24 hours and post back if you continue to have problems. You could also follow some of the other threads about this subject.

  • Firefox mailto yahoo not working keeps asking passwords and not generate an email

    Firefox "mailto" to yahoo not working. Will click on an email link on another website, it will go to yahoo and ask for password even though i already logged into yahoo earlier. Goes to the yahoo mail but does not generate an email. I am on windows vista

    you can't use trace in php you have to use print or echo in php
    try this :-
    http://php.about.com/od/learnphp/ss/phpbasics_3.htm

  • I change my apple id password, and now my iCloud email cannot be open in mail.

    I change my password of my apple id.
    Now my Icloud email in Mail application cannot connect, but I can open it in Icloud.com
    where should I update my password in Mail

    Hello heri1461,
    Thank you for contacting Apple Support Communities.
    You can take a look at the following article. Part of the troubleshooting process is to reenter the correct email password.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    Regards,
    Jeff D.

  • Forgot apple id password and no longer have email access

    I used my college email address as my apple id. After graduation I lost access to my email.
    Never bothered to change it because I don't buy aps or music or anything. When i got my iPad for christmas two years ago I used that apple id.
    I am now trying to use that iPad again and I cannot remember the password. There is a box that pops up every few seconds that keeps prompting me, but I don't remember. I can't use the iPad at all for longer than 3 seconds without being prompted from the password.
    I cannot be the first person that this has happened to, can I?

    Go to http://iforgot.apple.com to get it straightened out.

  • Two Users on a Mac in Mavericks...how do you use 2 apple ID's and not get blocked?

    After upgrading to Mavericks, we started getting a message "This computer is already associated with an Apple ID. If you download past purchases with your apple ID, you cannot auto-download or download past purchases with a different Apple ID for 90 days" message.
    My husband and I have separate iPhones and iPads. We share an iMac, but we have separate logins. After this upgrade, one of us is always locked out of downloading purchases we made on our devices to the shared iMac.
    If this creates a problem for us, surely it creates a problem for bigger families sharing one computer too? Anybody have an idea on a work-around?
    We never had any problem with using 2 accounts on this machine for the past 2 years until Mavericks.

    hmm, that's a trick one! what I would do is go to Messages>preferences>accounts and then select imessages and then select account details and then sign out. Then your wife will need to sign in with her apple id.
    hope this helps!!
    let me know if that works because I've never actually tried it.
    simply adding both of your accounts to be reached at will prove to be faulty because when you reply you can only reply with the one email address. And even if you switch caller id's it probably still won't work. So I think my method would be the easiest way to do that at this time. 

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