I can't reset my security qustion avtualy it don't send it to my E-mail

i can't reset my security qustion avtualy it don't send it to my E-mail

Unless the reset email got caught in your spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119739)

Similar Messages

  • HT5312 I can't remember my Answers and i can't reset my Security questions because i don't have a rescue mail what can i do?

    Hi ALL,
    hope you are well.
    I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
    and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
    So please can i have some support.
    I'll appreciate your help.
    Thanks

    Reset Security Questions
         There are several different methods. Try one. If it doesn't work,
         then try the next one. Don't try to do everything at once.
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT201363 How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    Hi Thubz,
    Welcome to the Support Communities!
    The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
    You can attempt to answer your security questions in order to change your rescue email.
    If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Happy New Year!
    - Judy

  • Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

    pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
    <Email edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
    If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 How can I reset my security questions? I don't remember them.

    I need help. I do not remember my security questions. I used for my appleID. I cannot download any apps without having to put in the security questions (that I don't remember) please please help.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT1420 how can I reset my security questions if I don't remember answers to the current ones?

    Can't remember answers to security questions.  Now what?  How do I reset them if I don't know answers?

    You should have set up an rescue email address. See here for instructions: http://support.apple.com/kb/HT5312

  • How can I reset my security questions if I don't remember them?

    I got my iPhone in 2012 and got a new one in 2013 and also an iPod touch. The iTunes store will not let me buy anything until I answer my security questions, and I do not remember the answers to them. So I need to know how to be able to reset them or find out what the answers are, preferrably via email.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 How can you reset your security questions if you can't remember the answers?

    Hello! my question is how can you reset your security questions if you don't remember the answers?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106484)

  • When I sign in to my Apple ID how do I reset my security questions if I don't know them

    How can u reset ur security questions when u don't know them

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How can I reset my security questions in my apple account because I forgot my answer and I can't make any purchases please anyone help

    I'm am have trouble with my security question I can't remember my answers and it is not allowing me to make any purchases ,Is there a way to reset the security questions ? Please help ;(

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • How can you reset your security questions for the life of me I cannot recall my answers

    how can i reset my security questions

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (74147)

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • I can't reset my secure question and i need reset yor secure question in my profile

    i can't reset my secure question and i need reset yor secure question in my profile
    i need this link for reset my securiti question.
    i can't call apple support. please help me by email.
    tanks for your help

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't reset my security question

    I can't reset my security question

    Apple ID: All about Apple ID security questions
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

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