I can't restore my bookmarks, the file is not working.

I saved my bookmarks as a backup file but when I try to load the file it does not show up as a JSON file and when I load it by showing all files it says "this type of file is not supported". What do I do?

If you have a valid .json file created by backup (not export), you can restore it (not import it). You have to do this from the Library List (Ctrl+Shift+B) menus.
Make sure you know difference between export/import and backup/restore
* Bookmarks - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Bookmarks
* Backing up and restoring bookmarks - Firefox - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
* Import bookmarks - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Import_bookmarks

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Bookmark Open File Action not working on MAC OSX

We are getting the following error when trying to open different files that start find in Finder:
could not find an application to open the file 'xxxxx'
We tried a simple MAC OS Application.app file, a terminal app script and in both cases we get the above error. These same files start up without issue on a click in Finder.
The Open File action "DOES" work on an Microsoft Office File... but does not work for a Mac Application.App file or a AppleScript script file.
Can anyone share how to get Open File to work with some type of script file or application file on the MAC OS with Adobe Reader 11 ?

We ended up having to create an App on the MAC OS with an "associated" file type and then use the Bookmark Open File Action on files of that type. This followed what worked for opening Office files on the MAC from the Bookmark Open File Action.
My question was ... on Windows we could use the Bookmark Open File Action to open up "applications" or "bat scripts" directly... but this does not appear to be supported on the MAC. We could not "start" an app or a script directly from the Bookmark Open File Action. We had to set the action to open a file and then handle that file in the associated application we created for that filetype on the MAC.
Thank you for your question,
James

How can I get help? Help files do not work.

1. None of the links in my Help files from within the program go anywhere. I had to manually go online to the Adobe site to get to this spot to try to get help. I'm using Elements Organizer 10. I can bring up the Help browser with all the topic links, but clicking on them does nothing.
2. The reason I was trying to access the Help files is that I cannot figure out how to see all the photos in a file instead of just the most recently imported photos. I am in Folder Location display mode. I tried to import all the photos in a particular file, but it imported only seven--said the rest had already been imported. But now it will only show me those seven just imported. I can go back to Thumbnail view, which gives me the View All button, but then I can't limit the view to just the photos in a particular file. I am so frustrated!
And since I don't really know how I got to this screen (thought I was submitting a question to Adobe Support) I don't know if I can even find my way back here to check for somebody's kind assistance!

Thanks for your response.
I believe the problem is that there is no "Show All" button in the Folders
View. I've gone back to Thumbnail View and selected "Show All," then
returned to the Folders View and clicked on the particular folder, but it still
displays just those seven photos. If I click on another folder I get all
of the photos in that folder, but click back on this folder and I'm back to
just seven of 50+ items. Interestingly, I also tried going to the Import
Batch view, and in that batch it shows only two pictures!
By the way, I have shut down the program and restarted a couple of times.
I've also checked to make sure there are no album or keyword items checked
which would limit the items shown.
I cannot afford to update to PSE11, because I just updated to 10 last
month! I'm feeling very stupid at this point and about ready to give up.
In a message dated 10/4/2012 1:53:17 P.M. Central Daylight Time,
[email protected] writes:
The folder view in PSE9 and PSE10 is of limited interest; the new version
in PSE11 is better and safer in your case. I understand that all the files
in the folder are visible in thumbnail view but the older ones are not
visible in folder view, even with 'show all' selected ?

My iphone is disabled and I can't restore from PC and home button not working so can't do a system restore. Help!!!

My phone is disabled and I can't do a system restore from either the PC or phone as need the passcode for PC which I can't remember and the home button is not working on phone so I can't do a reset by pressing home and sleep please help!!!

Sounds like Recovery mode times out before the download is complete. Try the following method
How to Install iOS 8.1.3 Update on your iPhone, iPad and iPod touch
Use the Step 5 update using iTunes instructions but download the iOS 8.2 firmware. Note that if you try to restore to earlier than iOS 8.2 you will only get errors

I receive this error message when on a webpage and wanting to view apps in iTunes The movie "id361309726" can't be opened because the file is not in a format that QuickTime Player understands

Can anyone help me with this problem? Thank you.

I have had this problems for years. I do not understand why Quicktime is the defaut when itunes should be. This is the webpage I was viewing: http://itunes.apple.com/us/app/pages/id361309726?mt=8&ls=1&v0=www-naus-ipad-apps tore-apple-pages

I don't know what's wrong with my Mac but I can't watch Youtube videos. I can watch on other device though. Can someone tell me why the videos are not working? Thank You ^_^

The Youtube videos is loading slowly on my mac but it loads normally on other device. It always buzzing every single second.

One of the following steps should help.
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content: > "Enable Plug-ins".
       or
    Internet Plug-ins > "Allow all other plug-ins
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
5. Turn off Extensions if any.
    Safari > Preferences > Extensions
Best.

Flash file, clicks not working in one environment

Hi everyone,
I have produced files using Captivate 2, that have output as .exe. These work perfectly across all of our sites, except one.
The only issue with the site where the files are not working is:
- Click box within the Flash file do not progress to the next page
I have output with 'Playback control' and the users at the site in question are able to progress through along the Playback bar. However, I only placed this in for the purposes of testing the file. The final files need to not have the 'Playback control'.
Does anyone know what I can do differently, to ensure the click boxes work on this site in question?
I look forward to hearing from you.
Ravi Sandhu

Hi Ravi
I'm not sure I fully understand your question. You seem to be saying a Click Box isn't working. But you say the "Click Box within the Flash File". I'm not sure if this means you have used Flash to create a button or something that you are trying to use with Captivate or if you simply mean that you have used Captivate to create a SWF, and inside that SWF the Click Box doesn't seem to work.
What would be helpful is if we could see the project first hand. Are you able to post the .CP file for us to download and view? If that's not possible, what about posting a screen capture of the slide with the issue where we can see the entire timeline and all objects.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

HT1382 how can I restore my back up files from my laptop? i want to see the dates and time that I backed up my files. is it posssible?

how can I restore my back up files from my laptop? i want to see the dates and time that I backed up my files. is it posssible?

What backed up files?
Available backups for an iOS device can be found in Edit > Preferences > Devices.

HT1751 After "Restoring iTunes Library Backup" it wont link to the files in the iTunes folder. I've followed the correct procedure, and iTunes lists all my music correctly (but with no artwork), but can't locate any of the files. Using Windows 7. Help ple

After "Restoring iTunes Library backup" it wont link to the files in the iTunes folder. I've followed the procedure as described, and the iTunes folder is in the correct location. iTunes lists all my music correctly (albeit with no artwork), but can't locate any of the files.
I've been restoring my iTunes folder from a backup hard drive to a new computer on which I've downloaded the latest iTunes (10.7). If this is a newer version than the one I backed up with could this be the problem? (I had the latest (to my knowledge) iTunes when I backed up the folder about 3 weeks ago, was this version 10.7?)
Or is the version of iTunes (within recent updates) not an issue when restoring a library?
Using Windows 7.
Any help please?

From the top of the page where the scripts live...
The general method of use is to download the script to a folder of your choice, e.g. your Desktop, Downloads folder or create a folder at ...\iTunes\Scripts. Select a playlist or highlight some tracks in iTunes and then double-click on the script to execute it. If no specific tracks are selected the script will try to work with all tracks in the current playlist. Some scripts offer a choice of track by track confirmation of changes or fully automatic processing of the selection. Many of the scripts can optionally display a progress bar while running.
You are strongly advised to backup your entire library, or at the very least the iTunes Library.itl file, before use. Test the behaviour of your chosen script on a small group of files first to make sure it does what you want before applying it to large numbers of files.
Most builds of Windows will execute *.vbs scripts when you double-click them. If that doesn't happen then you might need to visit the Add/Remove Programs or Programs & Features control panel to enable the Windows Scripting Host. I can track down details if you have issues.
Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
If your iTunes library was in the usual layout then normally copying the whole iTunes folder from the User's Music folder in the old computer to the User's Music folder in the new one will usually work fine. Ideally this is done before iTunes is installed so that there is no empty library to replace, and all settings are picked up from the old library. This post contains more details.
tt2

Maybe this question has been found already, but I have yet to find the answer. How can I restore my bookmarks after it has been deleted from my 'bookmarkbackups' folder?

So it has been a couple months now since I last cleaned up my bookmarks toolbar. And I could remember a couple of bookmarks tabs I wish I did not delete. I found some articles saying I could try restoring previous versions of my bookmarks from the dates of recent system restore points. But the earliest date I found was of only last week's. I've checked everywhere in my Firefox profile for anything that I could restore to date back into that time, but they too only tracked back as early as last week. I believe the automatic backups Firefox had made during that time has now long been deleted from the system in order to make room for my most current ones. How am I going to be able to retrieve those bookmarks when their aren't any backups available now to restore from?

If you do not have backups of your bookmarks, either in the bookmarkbackups folder or saved elsewhere, then you can't restore your bookmarks.
For future prevention: http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

Bookmarks have disappeared on two machine unable to restore from backup folder in Firefox. How can I restore my bookmarks?

All my bookmarks have disappeared on two machines. I tried used the restore function it did not work, and I tried to updated my Plugins and for some reason Firefox would not register the updates . How can I restore my bookmarks?

Immediately backup the profiles on both machines. Keep the profile backup files and folders somewhere safe outside the Firefox program and profile paths. The Windows Desktop would be a suitable location.
* see [[Back up and restore information in Firefox profiles]]
* also note the information on bookmarks [[Restore bookmarks from backup or move them to another computer]]
Do you use Firefox sync ?
*[[Firefox Sync - Take your bookmarks, tabs and personal information with you]]
that is not itself a backup, but you may consider the synced second device to be a backup
Restored bookmarks overwrite the existing bookmarks. You may still have some left, but unfortunately you could have overwritten most or all of them with corrupt copies. If you backup the profile at least you have access to copies of whatever automatic backups were made. Note in future that it is good practice to periodically make backups.
Post back again once you have backed up the profiles, and read the linked articles.

Cannot delete exe files - The action can't be completed because the file is open in Windows Explorer

We have received 3 new computers with Windows 8.1. All of us 3 have the same problem: we cannot delete exe files with message "The action can't be completed because the file is open in Windows Explorer"
For example, I download skypeinstall.exe on desktop, install the program correctly and then try to delete the file: file is in use by Windows Explorer, cannot be delete.
We reboot computer, we are able to delete the file. But, if I restore the file from the recycle bin on the desktop, I cannot delete it again until I reboot the PC. I used ProcessExplorer to see what is locking it and I can see 5 instances of explorer.exe
locking the file.
I can always reproduce the same way:
1-Reboot
2-Delete exe file
3-Restore file
4-Delete stop working and 5 explorer.exe handle are locking it.
I have tried the following so far after reading multiple threads:
- De-activating Windows Search service
- Activating User Experience service
- Deleting from command prompt (no success)
- In folder options: inactivate display icon on thumbnail and activate always display icons, never thumbnail
- Changing folder view (contents, detail, small icons...)
- Using Lock Hunter - not working until reboot
None of these worked.
We all have Windows 8.1 with Crucial SSD drive, could the problem be linked with the SSD drive incompatibility?
Any help would be appreciated.

Hi,
Please try to make a clean boot for your system, then check if this problem resolved.
Clean Boot: http://support.microsoft.com/kb/929135
If problem persists, try to open Resource Monitor to check handle of Explorer.exe, if there any exception, end them for test.
Roger Lu
TechNet Community Support

I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.

I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.
The plugin shows on the list as enabled and functioning, yet the tool does not show on the toolbar. It would appear that I need to restore the previous version of Firefox and wait until a newer release of the plugin is available before upgrading the browser.

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

I can't restore 'library' with support files from Time Machine

backup - I can't restore 'library' with support files from Time Machine - Ask Different
Due to an accident, my entire applications folder with all the support files, including plists and caches got deleted.
I tried restoring by files from the most recent Time Machine backups but I cannot retrieve my applications with the support files.
I even tried it with migration assistant on a new image.
Is this impossible?
Must I start from scratch?
Details of the ‘accident’
I was using this app called ‘AppCleaner’ that also automatically deletes related support files which are normally left behind if one simply trashes an Application.
In the search view, I typed the app name and I selected all the apps in the results using Command + A. Unfortunately, this selected every single Application in the Applications Folder in the background and I trashed and deleted all files.
Anyway.
I tried to restore the applications and library from my Time Machine Back-ups but failed to do so because I didn’t have enough space to restore. (I have a 11inch Macbook Air 2012 64GB SSD
When I tried to restart in recovery mode, I had the same problem, I was disallowed the option to restore using my time capsule backups because my SSD didn’t have enough space for the backup.
I then tried to restore it to a totally different but new image on a 64GB USB3.0 Sandisk USB Stick, but the process stopped after hours of being stuck around 30.4 percent and the computer was unable to boot, leaving me with a persistent verbose message suggesting it couldn’t identify the os, kernel or anything.
I finally tried restoring the state using migration assistant on the very same SSD that had my files missing. This happened successfully and I have all my applications in the applications folder.
But now I have 13GB free (I had 2GB before) and all my application support files, saved states, preferences, caches and customizations are gone.
Basically, it feels like I just got a new macbook with my documents and itunes folder loaded on to it.
How can I get my apps back to the pre-deletion state or is this impossible? Do I have to start from scratch? I thought my Time Machine Backups would restore it to exactly the same state, am I wrong?
Screenshots:
Message was edited by: Arsenenger

Can you simply navigate to your Time Machine backup with the Finder? Treat it like an external hardrive and just look for your old Applications folder. /Applications/
Also, quite a few apps put config and support files in ~/Library/Application\ Support/
So you may be able to get the files from there as well.

Firefox didnt sync my bookmark to my account???? WTF. i reinstall my windows but i thought ff synced my bookmarks. .. how can i restore my bookmark from my account?????

Firefox didn't sync my bookmark to my account???? WTF. i reinstall my windows but i thought ff synced my bookmarks. .. how can i restore my bookmark from my account?????

Sorry. Sync isn't really intended as a backup medium as you were trying to use it for. It isn't meant to be a storage "cloud". It's purpose is to keep Firefox bookmarks synchronized across multiple Firefox installations or Profiles - so all your bookmarks are the same on each device / Profile.

I can't restore my bookmarks, the file is not working.

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