I can't restore my iphone. when i plug it in, the phone recognizes that it is plugged into itunes, but itunes doesn't recognize it

My iphone charges when I plug it into my computer, but itunes doesn't recognize that any device is attached (I have the latest version; a pc, not a mac; it's a Verizon iphone). Also, the phone's info button (which should tell me the serial number) says "MEID: Unknown". Apple support won't help me without the serial number...
Ideally, I would like a button combination to restore the phone to factory settings, so that I can activate it. Or at least figure out the serial number so I can get tech support.

Serial # is below the model# on the BOX !!
looks like you bought a Craked Iphone and Not a NEW one from Apple direct or the carrier.

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TS3992 How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but touch screen doesn't work to unlock the phone or select any

How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but the touch screen doesn't work to unlock the phone or select anything. We want to save/transfer pictures, contacts, and music to the replacement phone.

Try backing it up to your computer with iTunes. Connect it to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer you apps and other purchased media to your iTunes library.

My iPhone asked if I would like to update my operating system. I said yes. After the update, it asked me for a passcode which I have never used before. How do I restore my iPhone when I cannot go beyond the passcode page?

After operating system upgrade, my iPhone demands a passcode be entered. I have never used a passcode. How can I restore my iPhone to how it was before?

dukester14 wrote:
After operating system upgrade, my iPhone demands a passcode be entered. I have never used a passcode. How can I restore my iPhone to how it was before?
It's asking you to create a passcode. You can turn it off later if you wish.

HT5622 why i can't sync my iphone when i connect it to the computer?

why i can't sync my iphone4 when i connect it to the computer? It used to work before but lately it's not working...Pls. advise....Thanks!!!!

If you have Windows ...
TS1538
Or if you have a Mac ...
TS1591

HT1414 restoring my iphone 3gs is not completeing and the phone is not working

restoring my iphone 3gs is not completing and my phone is not working i took it to my local phone shop they told me that the new itunes will not fit onto the iphone 3gs, how can i get my phone to work.

If your restore is failing, there could be MANY issues... You may need to restore the phone back to "new phone" during the restore... PAY ATTENTION HERE... You will lose ALL contacts, photos, videos, voice memos, etc... But you will be able to re-add your apps< and music through itunes. that is very last resort though. if that doesnt work, I would look into updateing your phone. Personally I wouldn't get the 5, just because I dont need the additonal size screen... I have the 4S and LOVE it!! but, do some research, and see what you can find on the matter. But it sounds like your headed down hill fast with that phone... May be best just to upgrade and save yourself the frustration...

How can I restore my iphone when Its disabled and itunes wont connect to it?

My phone is disabled and when i pulg it in it wont come up on itunes and i dont have "find my iphone" how can i restore it??

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

How can I restore my iPhone when it is disabled

I have backed up my iPhone to restore it because I forgot my passcode. Now I can't restore because It tells me I have to shut off find my iPhone first. But I can't get into my phone because it is locked! Can anyone help me???

Forgotten passcode
Follow the link
http://support.apple.com/kb/HT1212

How can i restore my iphone when my home button doesnt work

My Iphone freezes on the enter passcode, and then decides to go of and comes back on. The only thing is, is that i cant restore my iphone since my home button isnt working.

Did you try to connect to iTunes on your computer to restore?
Use iTunes to restore your iOS device to factory settings - Apple Support

How do i restore my iphone when i carnt remember to the password, and it wont let me connect to itunes and i dont have icloud on the phone?

I forgot my password to my iphone, and now it disables, its not connected to itunes yet and when i have tried just then restore it, it wouldnt pick up the iphone. I have restarted it and pressed the home button that doesnt work either, and also it doesnt have icloud, i dont have apple store near me either. What should i do?

Are you running the most current version of iTunes (11.4)?
Try DFU Mode:
1. Plug your device into your computer.
2. Turn off the device.
3. Hold the Power button for 3 seconds
4. Hold the Home button without releasing the Power button for 10 seconds
5. Release the Power Button but keep holding the Home button
6. Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several tries.
DFU (Device Firmware Update) Mode is different than Recovery Mode.
DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.

TS2755 My iPhone 4 says that I need to restore it every day, even after I have already restored it. When I try to restart the phone after receiving the restore message, it then changes and says "activation required". How do I fix this?

My iPhone 4 keeps having the "Restore Needed" message pop up on my phone. I have restored my phone several times this week, and it still keeps happening. The "Restore Needed" message pops up, so I immediately do a hard shut-down. Once the phone restarts, the phone then says "Activation Required". I keep shutting down and restarting the phone, and sometimes it snaps out of it, seemingly on its own. Sometimes I have to go home and restore and activate my phone. How do I fix this? I'm 2.5 hours away from the closest Apple store and 1 hour away from the closest AT&T store.
Thanks!
Autumn

Make the time and take it to the Apple Store. Make an appointment first. Or you can call AppleCare and go for a mail in replacement.

How can you fix your iphone when it is stuck on the apple logo

My Friend has an iPhone 3G(S) and he wanted to put music on his iPhone. So he connected it to iTunes and said that the iPhone Had an iOS update. so he did the update and after the update, it got stop on the apple logo and it got an error and the iPhone is not responding and it is stuck on the Apple Logo.

Alright Hernan there are a couple of steps you could try.
Your first step has been mentioned twice, that is a "Hard reset". This can be done by holding both the Power/Lock Button (Top left hand corner of the device) and the Home Button (Circular button in the Bottom-Middle of the device) for about 3-5 seconds until the device shuts down, then attempt to start it up again.
If this fails, you may have to take a rather drastic measure and put the device into "Forced Recovery Mode". This will erase all your data on your iPhone (So I'd hope you won't have to do this unless you backed up recently) and reset it to an empty device.
To do this, head over to this article on the Apple Support Site and follow the instructions.
http://support.apple.com/kb/HT1808.
It does say for unable to restore or update, but look for the section where it says "Use the following steps to place your device into recovery mode."
Hope this helps you!
Regards,
Kamikaze Kitten

HT1766 Can I restore my iPhone from an older backup than the most recent?

Ca. I restore my iPhone from a backup that is older than the most recent one?

Hey Geigerfam4,
The following info covers restoring from earlier backups:
You can choose from up to three of the most recent backups associated with your iCloud account. Each backup shows the date and time the backup was created, as well as the name of the device that created the backup. Unless you want to restore an older backup, choose the most recent backup of the device you want to restore.
from: iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

Can't restore my iphone 5 after attempting to update the software

and not it got stuck with recovery mode. I cant do the recovery as it says it cant contact the apple server I need help!!!
I keep getting the message to restore the phone I always get an error... Is this the effect of Apple getting hacked recently!!!
Also itunes prompted me to check for updates on Feb 28 and thats 7 freaking days that I wont be able to use my phone!!!

it could be hardware related just bring it back if in warranty tell them you wont a new one
i also have the iphone 5 a month now i must replace it screen fades turns off

Can i restore my iPhone to a older iOS than the official ?

Hello. I have an iPhone 4S on iOS 5.1.1 and i want to update to 6.0.1 or 6.1 so my question is: Can i update the to an older iOS than the latest iOS? The problem is that i asked this question on a different forum and they all replied to me that this is not possible on iPhone 4S. They all said that i can only update to the latest iOS. So is there any way to update to 6.0.1 or 6.1??? Thank you.

That is correct only the latest.
Why?
Allan

HT1349 My new iPhone 4S won't sync to my MacBook Pro. I installed the latest version of iTunes but it doesn't recognize my phone when I connect with USB. Any ideas on how to resolve this?

It's strange, on my work issued Windows laptop I have no issues syncing my iPhone to iTunes. But on my personal MacBook, iTunes does not pick up my iPhone when I connect via USB. Any advice on this please?

See http://support.apple.com/kb/TS1591.

HT201210 How can I restore my iPhone when it is hanging right in the middle of the restoration process?

Different error messages shows up.
Error -1, 1618, 2002, etc.

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I can't restore my iphone. when i plug it in, the phone recognizes that it is plugged into itunes, but itunes doesn't recognize it

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