I can't run adobe bridge cs6. Weeks trying to get Adobe support - no help

Question

I read something about people using cc being able to move a folder from common files to the bridge folder and that fixed their problem.  Not so lucky on my end.
It's been 4 weeks, something like the equivalent of 5 - 7 DAYS on hold, never reaching anyone who actually knew how to fix this. 
I had cs6 properly installed for a couple of weeks on my win7 desktop and my win8 laptop (both 64 bit).  Then out of the blue, bridge just stopped working. 
Although I've done everything I've been told -- uninstalled, run cc cleaner from adobe, reinstalled. Done that multiple times, and once through every folder on the computer to eliminate adobe stuff, then reinstalled and no luck.  Tried moving the folder, no luck. 
Bridge won't even load - it just gives me an error message and there's no way I can load it.  Adobe insisted that I create a new admin and install PS and BR there.  It did work, but did not allow me to use my main login and run bridge.  So If I want to use bridge + a program other than a CS6 program, I couldn't do it.  No help whatsoever.
Please help.  I've gotten the case escalated, but adobe never calls or if they do call (they tried once or twice), they don't leave a phone number and they usually call outside the hours you suggest are the best for reaching you.  I keep having to start at the beginning, with the low level techies, and after several hours, I can get them to take my number and schedule a call with the escalation / senior team.
I want the CEO or someone to realize how badly they are abusing their "customers".  BUT right now I need to get some work done.  I don't want to invest the time to set colors for my monitor or do any customization because they'll just ask me to wipe it again anyway. 

Answer 1

Hi,
I don't know why there's a problem seeing the content of my original post, but I am logged into the forum, not using email.
When I try to launch bridge, I get an error message that says "Adobe Bridge CS6 stopped working" and the following details:
Problem signature:
  Problem Event Name:          APPCRASH
  Application Name:          Bridge.exe
  Application Version:          5.0.0.399
  Application Timestamp:          4f5ec28e
  Fault Module Name:          Bridge.exe
  Fault Module Version:          5.0.0.399
  Fault Module Timestamp:          4f5ec28e
  Exception Code:          c0000005
  Exception Offset:          000000000036ae49
  OS Version:          6.1.7601.2.1.0.256.48
  Locale ID:          1033
  Additional Information 1:          dca5
  Additional Information 2:          dca5eef3eb4639786ac397e2f866e6e1
  Additional Information 3:          ffe3
  Additional Information 4:          ffe33cae3dc9a74a841b6be78d093ff8
Of course, Bridge never actually launches.
As far as the fact that some setting on my computer is incorrect, I'd love to find that magic switch to fix it, but remember that this happened after Bridge was properly installed and working for a couple of weeks after my purchase, and it died on BOTH my win7 desktop and my win8 laptop.  Different OS, different hardware, both Dell and both 64 bit. 
I've been very careful about having administrator privileges on both computers, and to my knowledge, I didn't install anything new between the time I installed CS6 and the time Bridge died.  I'm very slow to update windows, after it wiped my partition and nearly cost me all my data and photos...  I research like crazy, and I don't understand this.  But I use photoshop and illustrator in combination with other programs so I can't have a situation where I can't be logged in as me using bridge.
Please give me your thoughts - any hints are appreciated...  fyi - adobe low level phone tech support has been playing hold music for the last 194 minutes.
Thanks!