I can't run my Webroot Internet Security Suite while Mozilla Firefox Beta 4 is installed. How do I uninstall Mozilla Firefox Beta 4

My Webroot Internet Security Suite will not detect cookies, viruses, webroot kits, or trojans with Mozilla Firefox Beta 4 installed according to Webroot and documented history. No cookies or virus detection in 3 months.

hello jlzibell, please go through the troubleshooting steps described at [[Websites say cookies are blocked - Unblock them]].

Similar Messages

  • I have a problem with my Internet Security and the new Firefox, where can I get the previous version which I had before my system crashed?

    Hi I use CA Internet Security Suite which checks ALL pages and searches, but it does not work with this version, also I wish to use Goggle Toolbar which ALSO does not work with this version where can I get the previous version? As my harddrive crashed I have had to install windows 7 and this version doesn't seem to allow me to change my homepage, why is this? Cheers Ernest

    You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
    Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

  • Internet Security Suite does not work with Vista 64 bit

    After attempting to use the Chat Help, twice, and spending hours in queue before getting kicked off, I finally called Support to find out why my new Vista computer was not running the Internet Security Suite that I downloaded.  Yes, I found the link to "download to a second computer" and went thru all the steps.  Got lots of positive feedback: little bars were filling in letting me know I was 40%, 72%, 100% done, etc..  Was given a window allowing me to Run or Don't Run the software.  It all seemed to go very well.  However, when the "download and installation" was complete, there was no new software running anywhere on my computer.  Couldn't find it in the Control Panel, the Start menu, or the system tray.  Called Support and spent at least 30 minutes on the phone with a "technician" (and I use that term VERY loosely) who had to have major assistance from a co-worker before he could even start screen-sharing with me and, during the course of our time together, made the following brilliant remarks:
    Upon seeing my desktop wallpaper (which is a lovely photo of some cliffs and a lake - and it came with Vista), he wanted to know what the picture was.  Not where it was taken, but just what it was.  His exact comment was "Does your screen always look like that?".  I had to dig deeper to determine if he was asking about a particular icon or some other computer related concern that he saw (he was "technical support", after all), but he was just asking about the stupid photo.
    He couldn't find the Control Panel in the Start Menu until after trying several times, and then he couldn't navigate to the Programs area very well (I had to give verbal hints as to where it was), and his brilliant comment then was "I really need to go to my mom's house and get on her new laptop and try out Vista."  Can you believe that Verizon has technical support folks who have never used Vista?  It's not like Vista just came on the market yesterday!!
    So, when he finally decided that he was not going to be able to help me, he didn't offer me any other recourse.  He just stated over and over that he was not sure how to solve this issue.  Oh, and this was after I re-downloaded ISS (again, "successfully").  I had to ask if there was someone else there who could possibly help me.  He offered to put me on hold (for the 2nd or 3rd time at this point) to check around.  When he returned to the phone, it was obvious that someone else was operating the mouse in the screen sharing mode because the operator moved confidentially around the screen and went immediately to system properties and saw that I am running Windows 64 bit.  The other operator then told my guy to tell me that ISS only works with Windows 32 bit.  Their final resolution was that I should call billing on Monday and end my subscription.  I think that may be the only good advice I was given that day.
    So, am probably going to renew my trial version of Norton on this new computer and remove ISS from the laptop and put Norton on there as well.  Apparently, they are up to date with this fancy new technology.  At least they probably know about sophisticated and highly technical stuff like desktop wallpaper.

    I have been trying to get somewhere with this Internet Security Suite...and now have come to the conclusion this is not going to work.  Now running Vista 64 bit, and have gotten nothing but the run around to try to complete the downloading of the program.  I've contacted Verizon Tech Support...then tell me that this works with the 64 bit but I need to contact Windows as there is a glitch and they give you the steps to get thru it.  Windows advises me to contact Verizon again as there are no problems with the OS.  Also have contacted Radialpoint and once again nothing...Obviously the Secuirty is not compatible with Vista 64 bit yet, which I just can't believe like you said...it's not like it was just yesterday this OS came out.  My frusteration comes from nobody steps up to take any responsibility as to what the problem is.  If it is not compatible yet then say so and not waste my whole weekend trying to get a straight answer.  I have other computers that I am currently using the service on and do like the program, but as for my Vista 64 bit looks like I may go to Macafee for protection.  It just amazes me as big as Verizon is and as popular this Vista has become they are not on the ball in keeping up with technology.

  • Windows Security Suite does not recognize Verizon Internet Security Suite

    Windows Secuity Suite does not recognize that the Verizon Internet Security suite on one of my PC's is running and keeps popping up aWindows Security Alert. The Firewall is enabled within Verizon Internet Security suite.
    My other PC's don't have this issue.
    All PC's are running Windows Vista Home Premium.
    Any ideas?
    Cheers,
    Mark

    well that error message is saying that Windows security center no longer supports the way that the VISS is reporting. Which means that even though VISS is working and it is even reporting its status to WSC. WSC doesnt recognize it anymore. Likely one of the windows updates made the change. I can see the fight comming now. Verizon is going to say. Its working and if the other program doesnt support it, too bad. And windows is going to say the same thing in reverse. My guess would be that it will probably stay that way unless Verizon or Microsoft get enough complaints to make a change in the recognition system.
    But the good news is that VISS is running and protecting you. The WSC just doesnt "speak the same language" anymore and cant understand the message from VISS saying "I'm up and running"
    ====================================================================================
    Error exists between keyboard and chair.

  • Internet security suites for Mac

    With the various internet security suites on the market, I wonder which one would be a good one to purchase?  I tend to be very leery of the reviews I read of these various security suites.  Therefore  any feedback would be most appreicated. Thanks Dave

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use the free software  ClamXav— nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
    9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging "zero-day" threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
    10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • How long does it take for Verizon Internet Security Suite Powered by McAfee to download?

    It's taking a long time for the software to download! I'm wondering how long did it take to download for your computer. The Verizon Servicepoint is still on the same thing saying, "Please wait while the page is loaded." But I've waited a long time now and it hasn't changed. Should I keep on waiting or contact Verizon?

    It shouldn't take that long. I posted here with a mcafee per install clean up tool. So try that before calling verizon.
    http://forums.verizon.com/t5/FiOS-Internet/Internet-Security-Suite-wont-download/td-p/263687
    I personally and imo others have had problems trying to do it from firefox or chrome, so for the sake of argument try installing it while using either the in home agent (recommended and easy) or by logging into your account at www.myverizon.com and going to the broadband essentials and extra's section (under your bill a banner ad, and under the banner ad account tools. in that section is a link for manage broadband essentials and extra's)
    this might be very helpful for you and is in the verizon mcafee knowledge base.
    http://verizon.mcafee.com/faqdocument.aspx?id=TS100850&lang=en_US&prior_tid=2&AnswerID=16777217&turl...
    the part that looks most helpful is the end
    Download and run the PreInstall Tool:
    Click the following link and save the file to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe.
    Double-click the McPreInstall.exe.
    Click Start button inside the Preinstall Tool.
    Read the warning message and click OK to agree to the changes.
    After the Preinstall Tool completes, click OK.
    Click Close and restart your computer.
    then after you restart your PC - THEN try to install the Verizon Internet security.   apparently this preinstall tool cleans up common problems before you try your installation and is supposed to work real well.
    remember you can either download the mcafee security using the in home agent (recommended and easy)
    or by logging into your account at www.myverizon.com and going to the broadband essentials and extra's section (under your bill a banner ad, and under the banner ad account tools. in that section is a link for manage broadband essentials and extra's)

  • Is there a way to reinstall the Internet Security Suite?

    I've had to install a completely new hard drive into my computer, so naturally I don't have the security suite on it. I've had the suite installed on my old hard drive, which I lost to a power surge, and even then I had lost the suite before. However, I was able to reinstall it by myself on the old hard drive once, but now I can't do it that way with my new hard drive. Do I have to call Verizon to send someone to reinstall it for me?
    I ordered the Internet Security Suite when I got FiOS last year, so I've already had it. I just need to get it on this hard drive without having to pay for it again.
    Any help?
    P.S. I'm not exactly sure how I was able to reinstall it that time before, so don't ask. Thank you in advance.

    Grace_bestowed,
    No you don't need anyone to come out. Go to www.verizon.net then click on My account. From there you will click the manage my broadband Essentials and that's right where it will be to allow you to install it.

  • Verizon Internet Security Suite - says subscription ended but account is active

    After several attempts with Verizon reps to get our online backup increased from 50gb to 150gb, Verizon finally figured it out and now we have more backup memory.  However, in the process of doing that, Verizon went and terminated our internet security suite.  After chatting with a rep to get VISS turned back on, our account on My Verizon shows that it is active again; however, the VISS on our PC still indicated that our subscription has ended.  In an attempt to fix the problem, we first removed the existing VISS from the PC then reinstalled it....but after reinstall, VISS is still saying the subscription has ended, and we need to renew our subscription.  I'm at the end of my rope in dealing with Verizon on this and thought I'd try the forums to see if I can get an answer.  Any ideas on how to get VISS to get working again?  I'm worried about the PC being exposed since VISS is not active...

    Hi jsal23
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

  • Prevent the Internet Security Suite from scanning after every reboot

    My Verizon Internet Security Suite is evidently set to scan everything after every reboot of the computer.  My computer is rather slow anyway.  But that ties up all the resources for about 15 minutes whenever I reboot the computer.  It keeps tabs on things in real time.  It's not necessary to scan after every reboot.  Can I turn that setting OFF?

    Hi Hermhart, Yes there should be an option to set that to off. try this link to see if this helps & let us know thanks Brett.
    http://www22.verizon.com/ResidentialHelp/FiOSInternet/General+Support/Essentials+And+Extras/Question...
    Brett
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • Internet Security Suite on Mac

    I insalled the Internet security suite for Mac and am running OS X 10.5.8.  VISS popped up with a mesage that there was a virus found on my system and 'no action was taken'.  I scanned my system and checked the disinfect/delete infected files but when it found the infected file, it said no action taken again  When the scan was complete, the scan status said n viruses were found, but two were listed in the log and the 'action' taken was 'Reported' even though I selected all infected files to be disinfected/deleted.  I had to manually find the files and delete them from my system to rid the infected files.

    This is what it found in today's  (11/27) scan- 6  .pdf files:
    Viruses detected: Exploit.PDF-JS.Gen
    Action taken: None, file was left in its original location.
    Earlier in the week, it found 2 other files with the same virus- one in my Toast 9 Titanium folder and one in my Toast 10 Titanium folder for a cd/dvd label background (.pdf files).
    The original viruses it found were Joke.Rabbit in 2 files on 11/8/09, Spyware.945 and Backdoor.Generic.148842 on 11/7/09. 
    In all cases Internet Security Suite is set to Repair/Delete, but it reports back 'Action taken: None, file was left in its original location.' and I have to manually delete the files.

  • Verizon Internet Security Suite/ 3 and Fios Inside Wire Maintenance Plans

    I just noticed yesterday that I had been charged $6.99 a month for the "FIOS inside Maintenance Plan" and $5.95 a month for the Verizon Internet Security Suite/3 for the past 4 years. After calling customer service to inquire about these plans, I now understand that these plans are optional and automatically added to your bill unless you personally call and have Verizon remove them from your service.
    Wanted to share some thoughts and see if people out there feel the same way I do.
    I understand the Inside Maintenance Plan but I question the economical value to the customer, especially if it does not know it is paying for the plan.
    I do not understand the Internet Security Suite/3. Here I feel it is a total rip off. Nobody has been able to convey what the plan is all about and what value it adds to the customer.
    I feel that have been deceived and misled into paying for two plans I did not know I had because nobody presented the optional plans to me when I placed my order. Verizon provides these plans to you for free for 30 days, and if you don't call to cancel, the service continues automatically.
    Granted, if you carefully read your bill, as the Customer Service Representative so judiciously told me, you will notice that these plans are added to your bill as separate line items and up to you to question them. I personally think that these practices are unethical, benefit the company, and at the end, it is always the customer that loses. Whether these plans have merit or not, Verizon should be clear and transparent with its customers when they place their orders. The customers must be given all the information they need about these plans so they can make rational decisions on whether they will really benefit from these plans and be given the opportunity to decline these plans when they configure the order of their new service. Furthermore, I really see no value for Verizon to throw these plans in for free for one month as there is no measurable way for the customer to determine whether these plans provide any kind or value to them. Whether deliberate or not, what ends up happening is that hundreds of thousands of customers fail to follow up after one month to cancel the plans and they ended paying for them until they realize just like me that they had been paying for something they did not want at the first place. If Verizon offers the plans for free trial to its customers, the burden should be on Verizon to follow up with the customers to determine if they want to continue the plan or not. That seems to me like a fair compromise.

    Verizon Internet Security Suite is nothing more than money down the drain.  It's a throw away.  Get rid of it and use avast.com and malwarebytes.com, free virus programs that can do the job a lot better.  VISS kept saying for the longest time that my computer had no viruses until one day it slowed down to the point where I could no longer get onto the Internet, all because of viruses that VISS never detected!  What Verizon doesn't tell you is that it's the cheapest program on which Verizon can get the lowest bid and don't be fooled just because it's "powered" by McAfee.  I had to pay a computer expert from the phone book 165 bucks to learn this and at least now I am saving money. 

  • I keep getting the "Upgrade to Verizon Internet Security Suite powered by McAfee" popup

    Pretty much that. You know the one. it says "upgrade now" to the Verizon Internet Security Suite powered by McAfee, and starts the installation automatically after 2 minutes. I KEEP getting it. Even though i already HAVE upgraded. I even tried reinstalling it, but I still get the pop up. Its properly installed, works fine, so why do I still get the popup?
    Help would be appreciated. I keep getting it like every 15 minutes or so.

    Hi, 
    What Operating system and service pack do you have.
    Have you uninstalled the Radialpoint Verizon Internet Security from your PC (radialpoint is old version click here for removal tool)
    Visit www.verizon.com/securityupdate, sign in, and click on “Upgrade Now”
    That 2 and 3rd bullet point are probably the most important, make sure the old one is fully uninstalled, run that software, and restart the PC.  if the pop up notification persists, then try the 3rd bullet point and let us know how it goes.
    Also they have Radialpoint Parental Control software too.  So if you still have that installed - then the pop up might not like that software.  You should uninstall Parental Control and install Verizon Family Protection Powered by McAfee from the Free Tools page (www.verizon.com/freetools/).

  • Scheduling Anti-Virus and Anti-Spyware scans with Internet Security Suite

    When I installed Verizon Internet Security Suite, the scan schedule for Anti-Virus was set to a default time of: Weekly at 12:00 am on Saturday. The Anti-Spyware scan was default scheduled weekly at 12:00 am on Sunday.
    I don't want the scans done at this time. So I rescheduled them to run at 5:00 am instead of 12:00 on each day. 
    This didn't work. Even though when I look at the schedules for those programs, it shows the times I put in. But it still ignores the times I scheduled and always starts up both programs at 12:00. This is very inconvenient for me. How do you debug this?
    Message Edited by Joanna_M on 03-30-2009 04:02 PM

    I know what you mean. I have the same problem, here it is 6:31 am and I am awake and on my pc when all of a sudden verizon's virus scan pops up and starts it's scan. I scheduled that for 12:01 am. Plus not to mention the other day it said I have a virus but it couldn't repair it so it quaranteed it, then when I clicked on find out more information about this virus the page said it will be available soon. I did a search of the virus on radialpoints website and it couldn't tell me the virus either and then I found out through google that is actually a trojan and wrote a bunch of keys to the registry but the website never said what to do about it, whether to delete those keys or not.
    I don't like to delete registry keys unless I am sure.
    I used to have Norton installed and its virus scan used to do some odd things to. Like forget! Symantec said it was windows fault because it uses task scheduler.
    I am seriously thinking about dumping this verizon suite if they don't fix it real soon and get their website's up and running!!!

  • How to delete a computer from Verizon Internet Security Suite

    I need to delete a computer from my internet security suite so that I can use it on my new one. The web site continues to insist that I have three computers already using the security suite. But  one computer has died, and I have replaced it with a new computer. I've called Verizon and gotten nowhere. Everytime I try to activate the suite on my new computer it says I need to buy a new license. I want to get rid of the old computer in the system but haven't figured out how. When I call them they have me uninstall and reinstall the software on my new computer, which does nothing.

    look what you named the other computer and just use that same name on your new one. VISS looks at the names or numbers of your computer name. Say you named the old computer mary's, name the new one that name and that should do it. If you can go to computer on the old one and right click on "computer" and click on properties and there is what the name of your old computer is.

  • My new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help

    my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
    my iphone4 is 10 times faster
    i have backed up on itunes and restored but still no luck
    even siri is lagging

    my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
    my iphone4 is 10 times faster
    i have backed up on itunes and restored but still no luck
    even siri is lagging

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