I can't see airport express after iTunes re-install

Hey you Windows guys, my daughter uninstalled iTunes by accident. When I reinstalled it, I can't see the Airport Express (AE) any more. It also doesn't show up in the Airport Utility. This is what I've done to troubleshoot and more info:
Windows 7 - 64 bit
Latest iTunes and utility install.
Status light is green on the AE.
I can access the AE from the utility software if I manually enter the IP address.
My firewall is enabled for private and public on the follow services (iTunes, Airport Utility, Bonjour)
All ports have access in firewall
I can see the AE if I turn off the firewall
So based on the last point, I'm assuming it's a firewall issue but I'm at a loss for any of trouble shooting options.
Any help would

OK, just some further basics, I've also tried all the resets (Soft, Hard, Factory) on the AE and still not showing up.
Any ideas out there?

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Xp home can't see airport express in itunes

thank you for reading this and your help
i have a xp home edition that can not see any airport expresses on my network. i can access them via ping, or the airport tool by using the other option and putting the airports ip address in there - i do not see it via the tool alone.
also, itunes does not see the speakers
any ideas. thank you for your assistance

If you want all computers and devices to talk to each other, you much put them into one subnet (like this: 10.0.1.xxx). The function for handing out these IP addresses and make sure there is no conflict is called the DHCP server. Therefore, you should only have one DHCP server on one subnet. If you have one AE BS and one AX BS, the second AX BS must have the DHCP turn off so it will only act as a bridge. Or the second AX BS can be configured just as a client so it will receive the IP from the main AE.
Once every device on your subnet has a correct unique IP address, iTune will be able to find your AX speakers, and your don't need to know the IP address of the AX.
Message was edited by: dchao99

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Hi:
I had a similar problem with a DLink DI-624 wireless router and AirPort Express afew months ago. Here is what you can do.
As an intermediate step, which is undocumented but I found necessary, connect your Airport Express to the wireless router via an Ethernet cable. After the wired connection, your router will definitely see AirPort Express. Then you can go through the normal network registration process. Once this is complete, you can then power off Airport Express and disconnect it from the router and then place it where you originally intended. Once the solid green light comes on (30-60 seconds), you should be able to access AirPort Express the way it was intended, in a wireless manner.
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I wanted to extend my 2Wire-based wireless network into a specific room that never seems to be able to pick up the signal, and found the following instructions on how to do so on Apple's website:
(note: these instructions were submitted by another user in response to a question as to whether or not an Airport Express could be used as a repeater station for non-Airport Extreme-based wireless networks - linked here http://store.apple.com/us/question/answers/product/MB321LL/A?pqid=QY4CAJJC7KFTTD KYH72DKPXF4CAUA9D4J).
Yes, you can do this two ways: If you can connect your airport express to your router via ethernet, then you will perform the following steps in the airport utility:
1. Select your airport express.
2. Select manual set up.
3. Under Wireless, select Participate in a WDS network
4. Enter your network name, radio mode, channel, and security
5. Under WDS, select WDS main
6. Check wireless clients
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8. Click update
That's it
Now, if you connect your airport express to your router wirelessly, all the steps are the same except for step 5. In this step, select WDS remote instead. Everything else is the same.
I followed those instructions exactly with my Airport Express and, after restarting, the amber light is flashing on and off continuously and the Airport Utility can't find the Airport Extreme base station. What the heck went wrong here?

Update:
I restarted the laptop I used to set up the AX as well as pushing the "reset" button on the AX (first time - pressed it for 1 second, Second Time - pressed and held for 15 seconds then let go). The Utility still isn't recognizing the base station.
I also upgraded the Utility's software to 5.5.3 right before I went through these steps, and now it's not recognizing the base station. ARGH.
Update #2: I plugged the AX into my laptop with an ethernet cable and the utility STILL can't detect it. This is ridiculous.
Update #3: Not 30 seconds after update #2, it FOUND the **** AX >.< I'm updating the firmware, but I still can't get it to work as a repeater station if I have to plug it into my laptop all the time JUST to get the Utility to recognize that yes, Virginia, there IS an Airport Extreme.
Message was edited by: bleedingrose19

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I use Airport Express for wireless printing and AirTunes via powered speakers/hifi. It was working very reliably until I upgraded to Leopard. Now, I am unable to use Airport Express. I get the blinking orange light, but when I scan with Airport Utility, Airport Express is not detected. Manual setup is grayed out, so I can't set it up at all. I am using Airport Utility Version 5.2.2 (522.3), and there does not seem to be any updates or patches to apply at the moment. I have tried on my iMac G5 and MacBook, with the same result on both computers.
I am also reading that many others are having problems with Airport Express after upgrading to Leopard, perhaps not with my specific hardware configuration, but this is very disappointing.
I am open to suggestions to try a few things to get it working, so any help is appreciated.
Message was edited by: a j

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As above, really. I've got an Airport Express configured to join my wireless network which works fine with my MacBook Air. iTunes on the Air sees the Airport Express and streams to the speakers it's connected to; but iTunes on Vista can't see it.
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Any thoughts? Many thanks in advance.

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ITunes can't see airport express remote speakers using airtunes

Running Windows Vista, I have been through the process of joining the Airport Express as a client to an existing wireless network and have got a green light showing (hurrah). iTunes is not, however showing the option of selecting that AE to use as remote speakers.
I have checked that the 'look for remote speakers....' option has been selected in iTunes and have opened port 5353 UDP on the Windows firewall, and have tried turning the firewall off altogether, but still no joy.
As with other Vista users I can't see the AE using the Admin Utility, but I can get to it using 'Other' and the IP address that the DHCP server on my wireless router (Buffalo) has issued. On the music tab on the Base Station the 'Enable AirTunes on this base station' check box is connected.
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Oh. My. God.
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Can see Airport Express, but iTunes won't connect and more..

I'm running Mac OSX 10.4.2 on an Aluminium PowerBook G4, connected to an Airport Extreme Base Station - which can use the internet etc easily. I have an Airport Express, which can be seen & changed in Airport Admin, and can be seen in iTunes - but can not be connected to in iTunes - it tries for about 30 seconds, and then gives up, not even an error message? I'm not sure if it's a related issue, buit an old iBook running OSX 10.3.9, connects to the same Airport Express, no problems. But the PowerBook, whilst it can see the iBook, won't connect to the iBook via Airport - it tells me it is not operational, or something.
Can anyone think of anything that may fix the problem?
Thanks in advance.

Is this a new problem on this Powerbook - or has it never worked? While there are many (and some very obscure) causes for this problem, one of the more common causes is firewall software of some sort. This also includes applications designed to monitor outgoing network data (like spyware) on a Mac, like "Little Snitch".

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I have a new AirPort Express that works great at home with my MacBook Pro (extends network from Linksys wireless router, plays iTunes, connects to printer - even in Parallels / WinXP!). I saved this profile as "home".
I then simply unplugged it and took it to a friend's house thinking I could plug it in there and set up a 2nd profile, "friends", that does the exact same thing. Problem is I can't see it at the 2nd location, wirelessly or plugged in directly to the router or the computer via ethernet. When I bring it home again, it's still working just fine.
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MacBook Pro, Mini G4 Mac OS X (10.4.7)

There are two options:
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2. Perform a hard reset on the Express and reconfigure it once you get to your friend's house. If you've already created the profile, you can select the profile after the reset.

Can't see Airport Express

Hi everyone,
I have been connecting both my Cube and my MBP to the internet via an Airport Express successfully for over a month now.
Today I allowed Software Update to download and install the following to my MBP:
2007-03-24 13:18:10 +1100: Installed "Pages Update" (2.0.2)
2007-03-24 13:18:14 +1100: Installed "Keynote Update" (3.0.2)
2007-03-24 13:18:34 +1100: Installed "QuickTime" (7.1.5)
2007-03-24 13:18:37 +1100: Installed "AirPort Extreme Update 2007-002" (1.0)
2007-03-24 13:19:34 +1100: Installed "iPhoto Update" (6.0.6)
During the download process, I suffered a power outage and my Airport Express connection was lost. Software Update therefore couldn't download the other updates available (iTunes 7.1.1 and OSX 10.4.9) and so I was forced to restart with only the above updates installed.
However upon restart, my Airport Express network was not visible from the MBP. My Cube can see and connect to the AExpress network just fine.
My MBP can also detect a neighbour's wireless hifi network, but not my own AExpress. And I can also connect my MBP successfully to my router via ethernet cable.
I don't believe the power failure would be the cause, as it was only the download process and not the update process that was interrupted - but i could be mistaken.
Could the Airport Extreme update have changed the way my MBP seeks a connection?
Incidentally, my MBP was purchased in USA but I am in Australia. Are there differences in which wireless channels are used or anything like that which could have been modified by the updated software if it thought I was in the US?
I'm hesitant about updating to OSX 10.4.9 until this issue is resolved, or should I see whether the OS update resolves the problem?
Any suggestions?
Thanks in advance.
Regards,
Michael.
15" 2.33GHz MBP + Cube 450MHz @ home Mac OS X (10.4.8) Various Macs @ the Office

OK everyone - you can stop panicking on my behalf now...
The problem was with the Channel my Airport Express was broadcasting on. From within Airport Setup Utility I discovered the AExpress channel was set to Automatic, and it had selected channel 13. Channel 13 is apparently not available in the USA (where my MBP comes from), but IS available here in Oz.
Resetting my Airport Express channel to 1 fixed the issue immediately.
Why did it change? I don't know, but I presume that after my power outage, the AExpress reset it's automatic channel selection. Must have just been lucky that it was set to a channel between 1-11 until then.
Hope this helps any other punters out there with similar problems - especially those mixing international components.
Now I finally get to complete my update to 10.4.9!
Michael.

Can't see Airport Express from Airport Utility anymore

I unplugged my airport express when I went out of town for a week. Now that I'm back, I plug in the airport express and it just blinks amber. In Airport Utility I cannot see any networks. Other notes:
- I'm running XP, using the Airport Express with Airtunes to run my stereo
- when I 'View Wireless Networks' I see both the airport express and my neighbor's Apple base station (so it's odd that they don't show up in Airport Utility
- I have tried resetting Airport Express several times, along with my wireless router, cable modem, and computer
- I have checked to make sure software is up-to-date, and even re-installed the Airport Utility.
- I recently purchased an iPhone, and before I left town it worked (with the Remote app and updated iTunes) with the stereo via the Airport Express
- Both the computer and iPhone see my home network just fine, but Airport Utility sees nothing, despite rescanning
- It is possible that either iTunes and/or Windows may have updated since this last worked a week ago.
- I started debugging this three days ago with no progress (it is not intermittent)
Any advice?

I still had phone support, and they showed me how to fix this.
The piece that I was missing is that after I reset the AX, I have to connect to it directly through the wireless connection (dropping to connection from my PC to my home wireless network). From this connection, I can see the AX in Airport Utility and change the settings.
One other piece of info, I was using a manual setup on the AX. This was necessary due to the 26 character WEP password (not using WPA2).

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Hi, We recently moved. At the old house I had an older Airport Extreme and two Airport Express units that were both configured to extend that Airport Extreme network.
When we moved I kept the old network alive at the old house for a couple months (security cameras) and so I bought a new Airport Extreme and set up a new network at the new house. A few weeks ago I found a need for one of the older Airport Express units, this time to Extend this new network to help me get better signal beyond our garage firewall (a real firewall, you know like to stop fire). But it's pretty dense.
It seems like I had to struggle to get to the place where the Airport Utility could see that unit but I don't believe I had to reset it. I just don't recall. Now I want to use the second Airport Express. I plug it in. It flashes Yellow (reasonable). I look for it on Airport Utility and it's not there. And I see nothing under the "Other WiFi Devices" tab.
Granted, that unit is setup with old network credentials but first, I know what those are and second, if I can't see it at all, I certainly can't enter any password. It seems like the other one magically showed up after I restarted this or restarted that. I just don't recall. Prior to resorting to doing a hardware RESET of the second Airport Express unit, is there something I'm doing wrong that's precluding me from seeing this device???
Any help would be much appreciated.
thanks... bob

You must reset it.. that is how it will show up.. and it must be the N wireless model not earlier G one.. that will never show up.
To avoid doing a reset is extremely difficult because the utility has to know its IP address and since it was used to extend wireless it hasn't got one.
So reset is the correct method.

Powerbook 1.67Ghz Can't See Airport Express

Hi- Is anybody else out there having a hard time getting a Powerbook 15" 1.67 Ghz to see an Airport Express with Airport Admin Utility?
If the Airport Express doesn't show up in Admin Utility, the Powerbook won't be able to access remote speakers in iTunes, and won't be able to see the printer that is on the Express's USB port.
I've tried everything. I have an older Ti-Book that has no problems seeing the Airport Express at the same time my Powerbook 1.67 can't see it.
- thanks for any help.
Ted.

Ted,
Go to System Preferences > Network and make sure Airport is at the top of the list, and if not, drag it there. Check your firewall while in prefs.
Also, make sure everything is at the same security level, talking the same language...WEP, WPA for example.
Joe

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We are trying to connect a PC, Packard Bell with Windows XP Home SP2, to my Airport Express network. I don't really understand why, but the PC is unable to see the signal of the AX. The ISP is called Alice (Telecom Italia), and has an Installation CD that I think screwed up some settings somehow. They use PPPoE to connect, and I'm not sure if this is the problem, but I think it is. I set up the AX with the modem so it works fine on my Mac, but the PC can't see anything. How do we proceed? Is this a problem with the wireless card in the PC? Or a problem with setup?

If your Mac connects wirelessly to the internet via the Airport Express without difficulty, then the problem is with the PC's configuration. The fact your PC cannot "see" the Airport Express wireless network has nothing to do with PPPoE. The possible reasons the PC cannot "see" the Airport Express wireless network:
- the PC's wireless interface is defective
- the PC's wireless interface and/or software has not been properly installed
- if this is a PC laptop - some laptops have a switch that turns the built in antenna on and off, and yours might still be off.
- (unlikely) you configured your Airport Express to create a "closed network" (a setting found under the Airport tab of the Airport Admin Utility) - you would remember if you had done this!
- (unlikely) your PC has a wireless interface that doesn't support 802.11b or 802.11g wireless networks
After you figure out why your PC cannot "see" the Airport Express wireless network, you might find the information at http://www.efelix.co.uk/tech/windowsxp.html useful.

Not seeing Airport Express after Leopard Upgrade

Just upgraded by macbook to leopard, and now it's not seeing my airport express base station. the card is working fine (sees and connects to other networks) and the base station itself is connected to the internet (iphone can access it). when i turn airport off then on, system preferences will show my network as connected briefly before disconnecting, and after that i can't connect to my network again. airport utility does not see the base station.

Perform a Factory Default Reset on the Express as follows:
Power off the Express
Wait a minute
Hold in the reset button first, and keep holding for an additional 10 seconds while you plug the Express back in to power
Release the reset button after the hold period
Allow a full minute for the Express to restart to a slow, blinking amber light
On the iMac running Leopard.....
Make sure that you have the wireless turned on at the top of the screen so your Mac is connected to the network
Open Macintosh HD > Applications > Utilities > AirPort Utility
When the Express appears in the window, click Continue
Enter a name for the Express and a device password, then click Continue
Select the option to Join your current network, then click Continue
Select the option for the Express to wirelessly join your network and click Continue
Click on the arrow in the drop down box and then select the name of your wireless network, or type in the name of your wireless network
Wireless Security = WPA/WPA2 Personal
Enter your wireless network password and verify, then click Continue
Click Update, then click Continue
Close AirPort Utility and wait a minute for the Express to restart. If your settings are correct, you will see a green light.
The Express is now set up

I can't see airport express after iTunes re-install

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