I can't see any menu, iphone details, and other things in itunes for windows. does anyone know what to do about this ?

Hello!
I have a big problem with itunes. I can't see a few things in it.
I have attached a picture below.
Also please note, i am a fresh iPhone owner and I run iTunes 10.5 on Windows 7 on 32 bits, and had NO problem with anything until iTunes.

Try taking the USB lead out of the PC and plugging into another
Then turn the phone off by holding the power ans home buttons at the same time
the screen should now be dark
press the home button down and keep it down while plugging in the lead to the phone, the apple logo should appear and then the pic of the USB on the screen, keep the button pressed all thru this and your pc should recognise the phone and open itunes (if its not already open )
Hope this works
Steve

Similar Messages

  • I just updated my iphone 5 to ios 7 and updated my itunes...now my iphone is not showing up in itunes devices. Does anyone know how to fix this?

    I just updated my iphone 5 to ios 7 and updated itunes as well...now my iphone is now showing up in itunes devices. Does anyone know how to fix this problem?

    Same problem on im iPhone4 / iOS6 with normal camera!
    The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

  • HT204053 I have set up i cloud but my calendars wont sync between MacBook, Ipad and iPhone. Is there a refresh style option or does anyone know what to do to make sure the calendar on my MacBook is the one that the other devices reads. Thanks everyone.

    I have set up i cloud but my calendars wont sync between MacBook, Ipad and iPhone. Is there a refresh style option or does anyone know what to do to make sure the calendar on my MacBook is the one that the other devices reads. Thanks everyone.

    Don't spend a lot of time trying to change it. It's an iCloud problem that's happened before, and when it happened in August it went back to the correct colors in a few days. Just be careful when you add new items to the calendar to use the right calendar (even if the color is wrong), otherwise you'll have things out of synch when the correct colors come back.

  • I can't get my project to share. A pop up screen comes up saying, "This item can't be shared while it is still referencing media on the camera". Does anyone know what this means.

    I can't get my project to share. A pop up screen comes up saying, "This item can't be shared while it is still referencing media on the camera". Does anyone know what this means. I'm confused because I don't have a camera hooked up to my computer.

    may you have directly imported clip to timeline without copying it to local drive..
    update project for links and check if missing clips are there..
    reconnect it if you have it on local drive..

  • My Iphone 5 does this weird thing where it just freezes, some random vertical lines show up, and shuts off. Does anyone know what the cause of this is?

    My Iphone 5 does this weird thing where it just freezes, some random vertical lines show up, and shuts off. Does anyone know what the cause of this is?

    Backup and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.

  • TS4268 Since upgrading to iOS 7.0, my friend can no longer text me.  I get all other people's texts with no problem.  I can text her, she can't text me.  It bounces back to her phone as "message undeliverable".  Does anyone know what to do about that?

    Since upgrading to iOS 7.0, my friend can no longer text me.  I get all other people's texts with no problem.  I can text her, she can't text me.  It bounces back to her phone as "message undeliverable".  Does anyone know what to do about that?

    your number can remain on the imessage server for some time

  • Sold my Iphone 5. THe person who brought it has an Irish simcard and so it wont accept it. Does anyone know what I need to do to get it open to the Irish simcard?

    I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
    The SIM card inserted in the iPhone does not appear to be supported.
    The SIM card that you currently have installed in  this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
    Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
    Any advice much appreciated.
    Thanks,
    Phill

    Now you have discovered that a sim free phone and an unlocked phone are NOT the same thing.  Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
    If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
    You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you.  If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
    You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
    Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone?

  • I can't sync or back up my iPhone. And other is coming out for the entire usage. What should I do?

    For some reason "other" is showing up as taking all of the memory on my iPhone, and iTunes isn't letting me sync or back-up my phone as a result.

    Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

  • IPhone turns off often, turns back on only after reset, tried all troubleshooting and still nothing. Does anyone know what could be causing this and any ideas on how to fix it?

    My iPhone 4s shuts down at least once a day, usually after I used it or when I'm not using it at all. It will not turn back on unless I reset it (by pressing home/power buttons) and when it turns back on, it runs like nothing happened. I have tried everything I can think of, update iPhone software, iTunes software, troubleshoot on Apple's Support page and reading other user's issues but I haven't seen anything similar. I erased and restore factory settings several times, made different backup attempts and even restored from recovery mode with iTunes. Everything goes great, no error message or anything unusual, until phone is off again, very frustrating. It doesn't seem to have a pattern to it, it happened when no apps were running as well as when a few apps were. The only thing I can think of is I haven't seen this happening when charger cable is plugged it. I don't really care about apps and content on the phone, but my contacts and voicemails are the only reason why I absolutely have to restore from backup, even after setting up a new phone, from iTunes. Other than that phone is brand new, battery is also great, nothing wrong with it (apparently).
    I would like to know if somebody knows what this could be, and any ideas on how to fix it. Thank you.

    Start with this comprehensive troubleshooting article:
    https://discussions.apple.com/docs/DOC-3521
    Look at this one for possible solutions:
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • I can access web but cannot sign into email from my laptop. I can sign into email from explorer, don't like it. Does anyone know what might be causing this?

    I have always used Firefox and for web browsing and accessing my email account. During the last 2 days I upgraded my email home page and had to sign on again.
    Since then, I can access the web using Firefox but cannot sign into my email, the sign in button seems to be locked
    I can access my email account through Explorer, and from an alternative PC.

    From your description that sounds like absolutely nothing happens, nothing moves I'd guess Adblock Plus extension might be blocking something, try disabling ADP at its toolbar icon, if you have the extension.
    If you are not saving cookies for google.com you could have problems with cookies which would be the next thing to check out.
    If you bring up http://www.google.com do things work, and do you really need to sign in to use Google at all -- just want to make sure it is really the sign-in.

  • Gud evening i have got an iphone 5 which is running on ios 7.0.4 as i m trying to put r sim with vodafone india it shows sim failure does anyone know what to do with this problem occuring again and again

    k

    Has the phone been officially unlocked by the carrier? Check this article:
    iPhone: About unlocking
    If yes and your SIM is not recognized, see this article for more information.

  • HT1473 When I try downloading itunes it says itunes can't run because I don't have apple support. Does anyone know what I should do?

    I am having an issue with downloading itunes. It says I need itunes support. Does anyone know what I should do?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I have an iPhone 4s. My problem is that I can't see the icon of FaceTime and iMessage. I need to use these apps. What should I do?

    I have an iPhone 4s. My problem is that I can't see the icon of FaceTime and iMessage. I need to use these apps. What should I do?

    Red21Gerard wrote:
    I have an iPhone 4s. My problem is that I can't see the icon of FaceTime and iMessage. I need to use these apps. What should I do?
    FaceTime:
    Check Settings>FaceTime>ON and check Settings>General>Restrictions>FaceTime>ON.  There is no icon, on the 4 & 4S FaceTime is accessed through contacts.  Go into your Contacts, access the contact you want to FaceTime with and you will see a tab at the bottom of their contact card.  You can also access FaceTime by going into your Phone app, select dialling keypad, dial number, press call and an option for FaceTime on the keypad will appear.   It should be noted that FaceTime has been removed from iPhones sold in some Middle Eastern countries at the express wish of the respective Governments.
    iMessage:
    Check Settings>Messages>iMessage>ON.  The icon is the same as your SMS icon. This support document will explain how to use iMessage http://support.apple.com/kb/HT3529

  • I downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 ...although i have a cloud subsriptiom, i downloaded lightroom mobile...used it for a day and now i can not see any photos..

    i downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 but i have a paid creative cloud sub

    Click the arrow in the Identity Plate and be sure that you are signed in.  If you are try going to Help and register.

  • TS3694 Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    http://support.apple.com/kb/ts3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

Maybe you are looking for

  • Problem with Nokia N73 -- Camera is not working

    Recently i have purched Nokia N73. Some times my camera is not working ,means it's stuck. but after some time or after a day it's working fine. what is the reason ? is there any setting? Plz let me know the same. Wating for your positive reply ASAP.

  • Custom Exits

    Hi all, I have a requirement to create a report the compares a current year date range to the previous year - same date range. Does anyone have a code on how this can be done using an exit. Any Ideas will be welcome. Thank, PN

  • File to file using fcc

    Hi Experts,      i am doing file to file scenario using fcc.in that i want to send multiple records as an xml file and i have to display that records in the receiver side. thnaks in advance lokesh

  • IPhone and web galleries

    I've made several web galleries via the new iPhoto and put them on my .mac site. When I go to view the gallery from my iPhone I never get past the login window. I type the password really carefully and it just gives me a new blank login window again.

  • Anyone see this error on trying to install Lightroom 6?

    This is what I get when trying to install Lightroom 6, either as a stand-alone product or Lightroom CC as part of my CC membership. Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ... --------------------