I can't see any sent messages, the alert message is Unab;e to open the summary file for sent. Please advise - Karen

Hi .. I am not able to see any messages in my sent folder. The following alert message is showing on my screen
Alert
Unable to open the summary file for sent. Perhaps there was an error on disk, or the full path is too long
Please advise
Many thanks
Karen

try to rebuild the index file.
Right click on Sent folder and select 'Properties'
click on 'Repair folder' button
click on OK
close and reopen Thunderbird.
It may also be possible that there are a lot of sent messages in the file.
If rebuilding the index gets you access:
# Delete any emails you do not want.
# Archive all other emails or at least anything older than a month.
# right click on folder and select 'Compact'
see how to set up Archiving options:
* https://support.mozilla.org/en-US/kb/archived-messages
Is this a Pop or IMAP mail account folder?

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